Good old Harrods

[snooky]

Waiters, etc are up in arms according to the BBC website, Harrods retain 75% of service charge/tips.
I wonder if this is just the "tip" of the iceberg in the hotel/restaurant trade?

[beensaidbefore]

I know that when I was a cook a few years ago the split between kitchen 25% and front of house 75% was a point of contention.

We felt that seeing as we all got the same basic wages we should have had a fair split. Let's face it, if the food was rubbish people wouldn't come back regardless of how attentive the waiting staff were.

What was more annoying was that some waiting staff would pocket larger tips that were given in notes and nothing was said or done, which kinda amounts to the same thing as you are talking about.

[Scouse Hibee]

Having worked in and around hospitality in the past I always make a point of giving my waiter/waitress a note folded as I shake hands with them on the way out with the hope they keep it themselves.

[snooky]

I know that when I was a cook a few years ago the split between kitchen 25% and front of house 75% was a point of contention.

We felt that seeing as we all got the same basic wages we should have had a fair split. Let's face it, if the food was rubbish people wouldn't come back regardless of how attentive the waiting staff were.

What was more annoying was that some waiting staff would pocket larger tips that were given in notes and nothing was said or done, which kinda amounts to the same thing as you are talking about.

http://www.bbc.co.uk/news/business-38495019

The article suggests to me that it's Harrods (the business) who are pocketing 75% of the dosh in question.

[Pretty Boy]

Having worked in and around hospitality in the past I always make a point of giving my waiter/waitress a note folded as I shake hands with them on the way out with the hope they keep it themselves.

Likewise.

I've seen far too much nonsense when working in the industry to trust that a tip left any other way will be distributed fairly.

[Jack]

LOL!

As some may know I enjoy going on cruise ships. As a part of that I'm a member of a number of cruise forums, cruise.net sort of thing!

Any new member starts a tip thread it's closed immediately or deleted by admin.

To explain. On cruise ships tips are added to your on board account on a daily basis. This can range from £5 each person per day to $14 a day plus a handsome percentage added to your drinks bill.

On the 20+ day cruises I go on it fair adds up! On our first cruise tips were about $850!!!!!!! (see para 3 below this one*)

When you think about it though, being waited on hand and foot 24/7 and the crew just can't do enough for you breakfast through to 5am bars it's a bit of a bargain! (Think of the tips you'd give for a notional £10 delivered breakfast each each morning, a second £20 breakfast in the restaurant😂, snacks, lunch, coffees blah blah blah. Then there's the evening meal probably upwards of a notional £50 each then your booze bill for the day, on one cruise we averaged just over $100 a day for that alone! These cocktails don't pay for themselves you know :-)

On the other hand cruise lines should just pay their crew and staff a decent wage! That's what I would prefer.

*If you've got the balls you can have this reduced or removed by visiting the customer relations desk and making a case for it. Be prepared for awkward questions and a bit of a crowd gathering behind! 50/50 for and against :-)

I generally tip between 5 and 10%, exceptionally I'll go much higher.

I have also walked out giving SFA and having a bit of a to do with the stroppy useless waitress.

I do so in the hope that all are equally recognised when it's being divvied out.

[TRC]

I know that when I was a cook a few years ago the split between kitchen 25% and front of house 75% was a point of contention.

We felt that seeing as we all got the same basic wages we should have had a fair split. Let's face it, if the food was rubbish people wouldn't come back regardless of how attentive the waiting staff were.

What was more annoying was that some waiting staff would pocket larger tips that were given in notes and nothing was said or done, which kinda amounts to the same thing as you are talking about.

Always a bone of contention where ever I have worked. My missus worked in a well known restaurant and bar. The kitchen used to keep the tips from cards and the front of house the cash tips. Which eventually became ridiculous when cards became more prevalent. my view as a customer, I'll tip if the food is good service bad if service and food are good I'll tip at bit more if the foods bad and service is good I'll still tip and if both are bad I'll still tip but it'll be the standard 10% you never know what's happening behind the scenes .

[snooky]

LOL!

As some may know I enjoy going on cruise ships. As a part of that I'm a member of a number of cruise forums, cruise.net sort of thing!

Any new member starts a tip thread it's closed immediately or deleted by admin.

To explain. On cruise ships tips are added to your on board account on a daily basis. This can range from £5 each person per day to $14 a day plus a handsome percentage added to your drinks bill.

On the 20+ day cruises I go on it fair adds up! On our first cruise tips were about $850!!!!!!! (see para 3 below this one*)

When you think about it though, being waited on hand and foot 24/7 and the crew just can't do enough for you breakfast through to 5am bars it's a bit of a bargain! (Think of the tips you'd give for a notional £10 delivered breakfast each each morning, a second £20 breakfast in the restaurant😂, snacks, lunch, coffees blah blah blah. Then there's the evening meal probably upwards of a notional £50 each then your booze bill for the day, on one cruise we averaged just over $100 a day for that alone! These cocktails don't pay for themselves you know :-)

On the other hand cruise lines should just pay their crew and staff a decent wage! That's what I would prefer.

*If you've got the balls you can have this reduced or removed by visiting the customer relations desk and making a case for it. Be prepared for awkward questions and a bit of a crowd gathering behind! 50/50 for and against :-)

I generally tip between 5 and 10%, exceptionally I'll go much higher.

I have also walked out giving SFA and having a bit of a to do with the stroppy useless waitress.

I do so in the hope that all are equally recognised when it's being divvied out.

A couple of cruisers I know asked at the desk to have the daily tip charge removed from their bill and there was no problem.
They are non-drinkers and felt it unfair that they should tip bar staff however, they said they tipped the cabin boy and waitress in the restaurant at the end of the trip.