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BSEJVT
26-05-2016, 06:50 PM
I am trying to subscribe to this but it seems to have a problem at the DOB stage

It seems to accept everything else

I am trying to input 09/62 as that's the format it shows

If I input 9 it prefills the 0, so I don't think the problem is there.

It doesn't like 62 at all and there is no option to make it 1962

I know I am old but not that old!

Anyone help please?

Thanks

high bee
26-05-2016, 06:56 PM
I am trying to subscribe to this but it seems to have a problem at the DOB stage

It seems to accept everything else

I am trying to input 09/62 as that's the format it shows

If I input 9 it prefills the 0, so I don't think the problem is there.

It doesn't like 62 at all and there is no option to make it 1962

I know I am old but not that old!

Anyone help please?

Thanks

1962? Maybe the system thinks you're a Jambo with this reference to their famous cup win? 🇳🇬🇳🇬

BSEJVT
26-05-2016, 06:58 PM
1962? Maybe the system thinks you're a Jambo with this reference to their famous cup win? 

Tried 1962 but the format is MM/YY so it doesn't like that either

Curious

With any luck in my 100th year those ****ers still wont have won anything else

high bee
26-05-2016, 07:01 PM
Are you on an apple device? I know there are curious log in issues with iPads. If so might be worth trying a different device.

BSEJVT
26-05-2016, 07:04 PM
Are you on an apple device? I know there are curious log in issues with iPads. If so might be worth trying a different device.

No desktop Pc

Cant even login through I Pad

Thanks for suggestion though

MileHighBees
26-05-2016, 07:13 PM
I already subscribe to HTV but logged out and went onto the 'REGISTER' page to try to see the problem.

The page I got has drop-down boxes for 3 separate date of birth fields.
ie You would choose 'September' under MM rather than entering '9' or '09' :confused:

I'll put a hyperlink below - is this the same page you are trying to use ? :-

https://www.hibernianfc.co.uk/register?redirect=tv/subscription

Just noticed the previous comment about apple devices.
I'm on a PC using Window 7 / IE 11
Tried Chrome browser as well and still seeing the drop-down boxes there too.

BSEJVT
26-05-2016, 07:17 PM
I already subscribe to HTV but logged out and went onto the 'REGISTER' page to try to see the problem.

The page I got has drop-down boxes for 3 separate date of birth fields.
ie You would choose 'September' under MM rather than entering '9' or '09' :confused:

I'll put a hyperlink below - is this the same page you are trying to use ? :-

https://www.hibernianfc.co.uk/register?redirect=tv/subscription

Just noticed the previous comment about apple devices.
I'm on a PC using Window 7 / IE 11
Tried Chrome browser as well and still seeing the drop-down boxes there too.

Thanks

My problem is I don't get drop down boxes as such

What I get are choices of things I have typed before into similar boxes

That's using Microsoft Edge

I have tried with Chrome & IE11 browsers and still get same problem

Thank you

MileHighBees
26-05-2016, 07:21 PM
Here's what it looks like for me :-

16736

Hope you can get it sorted out.

HiBremian
26-05-2016, 07:28 PM
Been subscribed for a few years now, and I always had a problem with the DOB. After I originally entered my details, my profile came out as DOB 30th November -0001. No idea why, but whenever I go to my profile to change it, this is a field that I cant change :confused:

So I've just accepted that I'm stuck with a weird DOB as far as HTV is concerned.:greengrin

BSEJVT
26-05-2016, 07:29 PM
Apologies

I had an existing login and am using that

I go to upgrade

Click on the £5.99 option then pay with card

I can input all the other details manually but it doesn't like the DOB part there and there are no drop down boxes available, just the chance to input

Thanks for your help

Keyser Sauzee
26-05-2016, 07:31 PM
Do you get to watch away games on Hibs TV?

BSEJVT
26-05-2016, 07:33 PM
Do you get to watch away games on Hibs TV?

Not if you are UK based

MileHighBees
26-05-2016, 07:35 PM
Been subscribed for a few years now, and I always had a problem with the DOB. After I originally entered my details, my profile came out as DOB 30th November -0001. No idea why, but whenever I go to my profile to change it, this is a field that I cant change :confused:

So I've just accepted that I'm stuck with a weird DOB as far as HTV is concerned.:greengrin

Mine notes the same thing and the field is non-editable like you said.

GreenLake
26-05-2016, 07:39 PM
Not if you are UK based

He might get to see our away games in Europe.

BSEJVT
26-05-2016, 07:39 PM
Thanks folks I have emailed their help desk

Thanks for your efforts

GGTTH

Billy
26-05-2016, 07:44 PM
Email: support@hibernianfc.co.uk

Hopefully any away Euro matches will be live on Hibs TV. If a local TV station there broadcasts it, it can be picked up via satellite and broadcast via Hibs TV 👍

MileHighBees
26-05-2016, 07:46 PM
Do you get to watch away games on Hibs TV?

Usually the only away games HTV can stream are ones that are being broadcast live on a UK TV channel as they can use that feed.
I think the only exceptions to that are away grounds that have the technical facilities in place for Hibs to broadcast their own feed from if that club let Hibs use them. (Tynecastle maybe ?)

I've often wondered why they don't have a reciprocal agreement in place with other teams who do live streams of their home games
eg Falkirk and Raith this season
ie You let us use your stream when we visit and we'll let you use ours when we're the home team
Must be more complicated than that I guess

Billy Whizz
26-05-2016, 07:49 PM
A bit of footage from the parade on Hibs TV now