Help

[BSEJVT]

Guys,

I want to go to game tomorrow with my son.

I cant remember my client reference number so how do I buy a ticket for us?

Thanks

[Hermit Crab]

Guys,

I want to go to game tomorrow with my son.

I cant remember my client reference number so how do I buy a ticket for us?

Thanks

Pay at the gate? Or go down a bit earlier and buy from the ticket office direct?

Your client red is on your season ticket if you have one.

[Mikey]

Guys,

I want to go to game tomorrow with my son.

I cant remember my client reference number so how do I buy a ticket for us?

Thanks

Can you log into your account? You only need your e-mail address and password to do that and you'll get your client ref once you're in.

[wills]

You can also buy online

https://www.eticketing.co.uk/hibernianfc/details/event.aspx?itemref=3060

[Sir David Gray]

Just go down to the ticket office before the game and buy a ticket from there.

[mutley]

I think the ticket pods are open tomorrow too

[BSEJVT]

Thanks Guys

Lapsed season ticket holder considering a return :-)

I must be on database as I got a letter about buying shares but trying to log in is proving fruitless

I also want to start accruing loyalty points, how do I link tommorow's tickets to that if I cant find ref no or access online account?

[Kavinho]

Thanks Guys

Lapsed season ticket holder considering a return :-)

I must be on database as I got a letter about buying shares but trying to log in is proving fruitless

I also want to start accruing loyalty points, how do I link tommorow's tickets to that if I cant find ref no or access online account?

Does your letter not have your ref number quoted?

[BSEJVT]

Does your letter not have your ref number quoted?

There are a few numbers on this letter

What would a client reference number typically look like?

How many digits?

Thanks all

[Sir David Gray]

There are a few numbers on this letter

What would a client reference number typically look like?

How many digits?

Thanks all

Five numbers.

[FranckSuzy]

There are a few numbers on this letter

What would a client reference number typically look like?

How many digits?

Thanks all

Mines 100xxx

[Kavinho]

There are a few numbers on this letter

What would a client reference number typically look like?

How many digits?

Thanks all

Mines a 6 digit number, starting 11
Had thought the ref number was on the letter but it may be a false memory.

To be fair, a name and address to the ticket office staff and they'll find you & sort you out

[hibbytam]

Thanks Guys

Lapsed season ticket holder considering a return :-)

I must be on database as I got a letter about buying shares but trying to log in is proving fruitless

I also want to start accruing loyalty points, how do I link tommorow's tickets to that if I cant find ref no or access online account?

I'm sure you can sign up the booking website without your ref number. I certainly didn't have mine. Then you can print at home tickets.

Though you might end up getting 2 sets of letters from hibs.

[BSEJVT]

Thanks all

I have just registered again to save hassle

[BSEJVT]

Right

Transaction has gone through and I have bought 2 tickets to print at home, but don't see any sign of said tickets to print them

How does this work?

Thanks

[CockneyRebel]

Right

Transaction has gone through and I have bought 2 tickets to print at home, but don't see any sign of said tickets to print them

How does this work?

Thanks



A file for printing tickets comes in a separate email.

[hibbytam]

Right

Transaction has gone through and I have bought 2 tickets to print at home, but don't see any sign of said tickets to print them

How does this work?

Thanks

you should get an email with the tickets as a PDF file.

[BSEJVT]

Thanks again

How long does this usually take?

[Sir David Gray]

Thanks again

How long does this usually take?

Normally right away but it took 20 minutes for my e-mail to come through a couple of weeks ago.

[BSEJVT]

Thanks

Mines was over an hour and a half ago

It shows up as ticketfast on the account history page?

[Sir David Gray]

Thanks

Mines was over an hour and a half ago

It shows up as ticketfast on the account history page?

You've definitely chosen the print at home option then.

Have you checked your e-mail spam/junk folder?

[BSEJVT]

You've definitely chosen the print at home option then.

Have you checked your e-mail spam/junk folder?

Yes

I am sure they will turn up soon

Thanks for all your help