BBC Complaint [ response]

[hibbiedon]

I recieved an email today with regards my complaint re the BBc Sports personality of the year,


Reference CAS-2471400-DZ4T0Y
Thank you for contacting us about BBC One’s ‘BBC Sports Personality of the Year’, as broadcast on 15 December.
We’d like to apologise for the delay in responding to your concerns. We know our correspondents appreciate a prompt response and we regret this has not been the case on this occasion.
We understand you were unhappy Lawrie Reilly did not feature in the obituary section of the programme.
We appreciate this is something which has caused you a great deal of disappointment. We therefore raised your complaint with the editor of ‘Sports Personality of the Year’.
We’re sure you can appreciate it is very difficult to include everyone we, or our audience, would like because of time constraints. However, please be assured we would certainly not wish to cause any offence as Lawrie was an outstanding player.
Nevertheless, we appreciate you feel strongly about this. To that end, we’d like to assure you we’ve registered your comments on our daily audience log. This is a summary of audience feedback, which is made available to the programme team, senior editorial staff and management throughout the BBC. It is used to help inform future decisions about ways to improve our content.
Thanks again for contacting us.
Kind Regards
Gemma McAleer
BBC Complaints

[Hibstrooper]

I recieved an email today with regards my complaint re the BBc Sports personality of the year, Reference CAS-2471400-DZ4T0Y Thank you for contacting us about BBC One’s ‘BBC Sports Personality of the Year’, as broadcast on 15 December. We’d like to apologise for the delay in responding to your concerns. We know our correspondents appreciate a prompt response and we regret this has not been the case on this occasion. We understand you were unhappy Lawrie Reilly did not feature in the obituary section of the programme. We appreciate this is something which has caused you a great deal of disappointment. We therefore raised your complaint with the editor of ‘Sports Personality of the Year’. We’re sure you can appreciate it is very difficult to include everyone we, or our audience, would like because of time constraints. However, please be assured we would certainly not wish to cause any offence as Lawrie was an outstanding player. Nevertheless, we appreciate you feel strongly about this. To that end, we’d like to assure you we’ve registered your comments on our daily audience log. This is a summary of audience feedback, which is made available to the programme team, senior editorial staff and management throughout the BBC. It is used to help inform future decisions about ways to improve our content. Thanks again for contacting us. Kind Regards Gemma McAleer BBC Complaints

Fair play, can not ask for much more than that.

[Cabbage East]

Copy and paste job. I got an almost identical response when I complained about something else a while back. They don't care, they're only interested in what the English viewers want.

[yeezus.]

I remember complaining to the BBC about their coverage of Gordon Brown's "bigotgate" moment. The Daily politics had a Tory MP on and him and his conservative buddy Andrew Neil started poking fun at Gordon's smile.

Took 9 months to receive a reply and it was nothing like the one you received above!

[Ozyhibby]

I remember complaining to the BBC about their coverage of Gordon Brown's "bigotgate" moment. The Daily politics had a Tory MP on and him and his conservative buddy Andrew Neil started poking fun at Gordon's smile.

Took 9 months to receive a reply and it was nothing like the one you received above!

It does look a bit like the 'joker' from Batman.

[Scouse Hibee]

Copy and paste job. I got an almost identical response when I complained about something else a while back. They don't care, they're only interested in what the English viewers want.

And rightly so, why shold the BBC concern themselves with a small backwater like Scotland! It's that small it can't even be expected to put out a decent national football team!

[leggeto]

[/B]
And rightly so, why shold the BBC concern themselves with a small backwater like Scotland! It's that small it can't even be expected to put out a decent national football team!

oi watch is boy or we'll come down and rip yer turf up again,and deep fry yer Yorkshire puddins ;-)

[jdships]

Fair play, can not ask for much more than that.

:agree:

[Itsnoteasy]

[/B]
And rightly so, why shold the BBC concern themselves with a small backwater like Scotland! It's that small it can't even be expected to put out a decent national football team!

But it can produce SPOTY 2013. GIRFUY Mohammed Farah

[marinello59]

But it can produce SPOTY 2013. GIRFUY Mohammed Farah

Oh dear.

[Gus]

Copy and paste job. I got an almost identical response when I complained about something else a while back. They don't care, they're only interested in what the English viewers want.

Yawn

[Cabbage East]

Yawn

You needing your bed mate?

[johnrebus]

[/B]
And rightly so, why shold the BBC concern themselves with a small backwater like Scotland! It's that small it can't even be expected to put out a decent national football team!

Awright la?

You've got a bloody nerve. They don't even speak English in Liverpool, not much point in your lot listening or watching to BBC anyway.

Besides, see when thon Suarez is awa, whit will the 'Pool do then, eh?

Back tae yer usual crap.


Mon the Tranmere Rovers.

:wink:



PS

Only kidding mate, but without Walcott yer heading home before the postcards anyway......

[Scott Allan Key]

But it can produce SPOTY 2013. GIRFUY Mohammed Farah

Steady, pal. England don't have a decent team either.

[7 Hills]

Any chance of a merge, Admins? Seeing as I was in there first! :wink:

http://www.hibs.net/showthread.php?275697-SPOTY-Lawrie-Reilly&p=3873209&viewfull=1#post3873209

:na na:

[Weststandwanab]

Copy and paste job. I got an almost identical response when I complained about something else a while back. They don't care, they're only interested in what the English viewers want. Spot on.


I remember complaining to the BBC about their coverage of Gordon Brown's "bigotgate" moment. The Daily politics had a Tory MP on and him and his conservative buddy Andrew Neil started poking fun at Gordon's smile.

Took 9 months to receive a reply and it was nothing like the one you received above! Andrew Neil = a sad excuse for a Scot


[/B]
And rightly so, why shold the BBC concern themselves with a small backwater like Scotland! It's that small it can't even be expected to put out a decent national football team! The clue would be in the first letter B

[Glory Lurker]

Same rubbish response as I got.

[steakbake]

I remember complaining to the BBC about their coverage of Gordon Brown's "bigotgate" moment. The Daily politics had a Tory MP on and him and his conservative buddy Andrew Neil started poking fun at Gordon's smile.

Took 9 months to receive a reply and it was nothing like the one you received above!


I suppose the other factor is that Gordon Brown is a total welt...

[NAE NOOKIE]

Considering the guy who won the bloody thing is a Hibby they could have made the effort to mention Lawrie.

I will condense the BBC's response to your complaint into the reply you would have got if there was no such thing as Wikipedia. Who?

[fatbloke]

BBC - odious organisation end of IMO.

[yeezus.]

I suppose the other factor is that Gordon Brown is a total welt...

Not the point, Andrew Neil had no right to laugh and poke fun at Gordon's smile!

[Danderhall Hibs]

Did folk expect individual replies?