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Nakedmanoncrack
02-07-2013, 10:52 PM
I ordered mine back at the start of May and despite the promise of a certificate within 28 days have heard nothing since.

Have emailed a couple of times without any response, not really that bothered about a certificate but not very good service when they have had a lot of money from me.

Certificates
We will send out your certificate(s) in the post within 28 days of your order date. Each certificate is personalised to reflect your inscription details, digitally printed and dispatched in a protective envelope.

service@eastterrace.co.uk

Haymaker
02-07-2013, 10:55 PM
I have my certificate, I am waiting on the ****ing replica! Ordered mine for my dads xmas present!

Nakedmanoncrack
02-07-2013, 10:57 PM
I have my certificate, I am waiting on the ****ing replica! Ordered mine for my dads xmas present!

How long did you wait for a certificate?

trev the hat
02-07-2013, 10:58 PM
I ordered mine about 10 days ago & certificate promptly arrived within 7 days.
I'm sure someone on here can give you a direct email address to the person responsible for posting them.

FranckSuzy
02-07-2013, 11:01 PM
service@eastterrace.co.uk :aok:

Haymaker
02-07-2013, 11:02 PM
How long did you wait for a certificate?

Not long, 2 weeks?

Nakedmanoncrack
02-07-2013, 11:03 PM
service@eastterrace.co.uk :aok:

Yes, that's the one I've been writing to- and being completely ignored.

FranckSuzy
02-07-2013, 11:08 PM
Yes, that's the one I've been writing to- and being completely ignored.

This number was on my email:

East Terrace Support Team,
0131 510 0008

Good luck :aok:

H1bs6H3arts2 FC
03-07-2013, 07:25 PM
I got my replica stone today - looks great :thumbsup: ...it comes in a smart box with 'the east terrace' branding & the badge on the front, the stone itself looks to be the same as the ones on the wall at the east terrace (pretty heavy) - just deciding if I should hang it on my wall at work (I sit opposite a bitter bitter yam & my stone says 'we only won 6-2' :greengrin) or if I should keep it in my flat!

HibeePaj
02-08-2013, 03:39 AM
Does anyone know anything about when the next set will be finished??? Ordered one about 6 weeks ago, not heard much since.