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Anyone received them through the post yet :confused:
Hibby Gav
17-05-2013, 08:54 AM
Anyone received them through the post yet :confused:
Not yet mate, I think it said on the email they sent to expect it to be two working days after the sale before they were sent...so I think the will have been posted either yesterday or maybe today.
So hopefully they will arrive today/tomorrow...?
maybe... :greengrin
Not yet mate, I think it said on the email they sent to expect it to be two working days after the sale before they were sent...so I think the will have been posted either yesterday or maybe today.
So hopefully they will arrive today/tomorrow...?
maybe... :greengrin
Cheers, must have missed that :thumbsup:
Hibby Gav
17-05-2013, 09:27 AM
no probs !
kentao
17-05-2013, 09:58 AM
Got mine this morning.
hibIBZ
17-05-2013, 10:04 AM
Arrived this morning
Hermit Crab
17-05-2013, 10:06 AM
Not seen the postie yet.
kentao
17-05-2013, 10:17 AM
Got mine this morning.
I didnt know royal mail worked this late, now received....
Stanton1972
17-05-2013, 03:00 PM
Can anyone give some advice as to the best solution here, my girlfriend bought 6 £35 tickets from season ticket books but they've never arrived although were sent out on the 3rd :boo hoo:
Hibs ticket office say "not our problem, contact the Post Office" But surely they have an obligation to make sure we get what we've paid for.
This is driving us all nuts, and my girlfiend's in bits :fuming:
Topographic Hibby
17-05-2013, 03:05 PM
Home from work and nothing from Mr Postman. Should I start cacking it now or wait a day or two? :confused:
southfieldhibby
17-05-2013, 03:06 PM
Can anyone give some advice as to the best solution here, my girlfriend bought 6 £35 tickets from season ticket books but they've never arrived although were sent out on the 3rd :boo hoo:
Hibs ticket office say "not our problem, contact the Post Office" But surely they have an obligation to make sure we get what we've paid for.
This is driving us all nuts, and my girlfiend's in bits :fuming:
Nope.The clubs obligation ends when the postie takes over,didn't you take advantage of the special delivery option?
Spike Mandela
17-05-2013, 03:07 PM
If you haven't paid for registered post there isn't really anything you can do. Hope they turn up for you.
DAVE1875
17-05-2013, 03:08 PM
That is a damn shame, that's a damn shame http://www.pieandbovril.com/forum/public/style_emoticons/default/sad.png
Stanton1972
17-05-2013, 03:09 PM
Not sure if she did mate, we're waiting for a call back from the ticket office. What a joke and with a week to go!!
Home from work and nothing from Mr Postman. Should I start cacking it now or wait a day or two? :confused:
Did you ask for normal delivery or special? If normal, i would say wait till tomorrow as not sent until yesterday.
Topographic Hibby
17-05-2013, 03:11 PM
Surely the ticket office can ID the section and seat numbers. Then if a "theft" has been suspected, it can be reported to Hampden and/or SFA as organisers of the final. Police can be involved and see who turns up in your seats. Might not help you for the 26th though.
Hibby Gav
17-05-2013, 03:12 PM
I asked for special delivery..still not arrived yet.......
Can they not cancel the tickets arrange for them to be re-printed and collected with ID?
I wouldn't panic just yet.give them till monday.
I asked for special delivery..still not arrived yet.......
They take longer to arrive.
Topographic Hibby
17-05-2013, 03:16 PM
Did you ask for normal delivery or special? If normal, i would say wait till tomorrow as not sent until yesterday.
Special delivery.
My old man worked for the old GPO so he used to tell me tall tales of thefts from the mail system and sackings etc (sorry if this insults any current Royal Mail employees, but that's just the way it is), so I paid the extra for Special Delivery. I have an email with the ticket confirmation, seat number etc so I'm a bit relaxed for now, but I might start worrying if it doesn't appear tomorrow.
DH1875
17-05-2013, 03:16 PM
I asked for special delivery..still not arrived yet.......
I got SD last week. Took a week to get here. Total joke :grr:
DarrenSQH
17-05-2013, 03:17 PM
Mines were lost in 2001 and i got a call about 3 days before saying they had been sent to a mates uncles house. my mate is a jambo and he uncle had phoned him to laugh that Hibs tickets had been sent out wrongly. He recognised the name and brought them to my house. Not a bad lad for one of them.
If you have bought them by credit card then phone up and explain and you should get your money back. i know it wont get your tickets back but the 210 quid is a start.
Stanton1972
17-05-2013, 03:19 PM
We're trying all possibilities, fingers and everything else crossed we get it sorted and if they have been sold on..............:gun:
I've had post arrive weeks after it's meant to arrive.
That probably doesn't help anyone but it's true.
HibeeEmma
17-05-2013, 03:23 PM
Surely the ticket office can ID the section and seat numbers. Then if a "theft" has been suspected, it can be reported to Hampden and/or SFA as organisers of the final. Police can be involved and see who turns up in your seats. Might not help you for the 26th though.
:agree::agree: Thought the same.
Do all grounds not have the efficient scanner which Hibs have? That way they can reprint and the people who have the original tickets will not be let in.
DH1875
17-05-2013, 03:24 PM
Sore one but unless you took out special d it's not the clubs fault and their not obliged to do anything. I'd check my local sorting office and if they've nothing I'd play nice with the club (No need to p anyone off if your looking for their help) and hope they can do you a favour. Not sure what though as not like they can cancel the original tickets as they don't get scanned.
DH1875
17-05-2013, 03:26 PM
:agree::agree: Thought the same.
Do all grounds not have the efficient scanner which Hibs have? That way they can reprint and the people who have the original tickets will not be let in.
They don't scan the tickets at Hampden.
Hibby Gav
17-05-2013, 03:31 PM
They take longer to arrive.
that makes sense :confused:
I got SD last week. Took a week to get here. Total joke :grr:
A week ?...oh bugger
Bristolhibby
17-05-2013, 03:33 PM
I hate this kind of post but I always pay special delivery.
It's a kicker paying £6.50 extra, but over say 6 tickets that's a pound per person. Then if they do go missing you are protected.
Not helping you now and I hope that they turn up.
Lessons learnt for everyone, especially something as important as a Cup Final.
J
HibbyAndy
17-05-2013, 03:34 PM
As a Postie i delivered loads today..Standard class tho, Not recorded or special delivery.
As a Postie i delivered loads today..Standard class tho, Not recorded or special delivery.
It would have took you a fair while if you had to deliver mine :greengrin
I ordered tickets for a festival event weeks in advance. They were posted out the day after I ordered them but only arrived the day after the event. They might just take a while so don't lose hope.
I'm gutted for you though and it's not nice. If it's any consolation, you should be pretty high up in people's thoughts when it comes to spares.
DH1875
17-05-2013, 03:39 PM
that makes sense :confused:
A week ?...oh bugger
Think it being a bank holiday Monday might have had something to do with it but even then it took 5/6 days to get here. Still, after reading the other thread, I'm happy I paid the extra.
HibbyAndy
17-05-2013, 03:40 PM
It would have took you a fair while if you had to deliver mine :greengrin
Just Penicuik :greengrin
edinburghhibee
17-05-2013, 03:43 PM
You should be able to get them reprinted and the last lot cancelled mate. I lost tickets a few seasons back for a derby at Tynie and had to stroll into the hearts shop with my hibs top on and get them to reissue the tickets which they did no problem.
Find out what seats were allocated to you and then call hampden directly. You will prob have to collect them on the day with id but that's better than no tickets.
Good luck mate
jgl07
17-05-2013, 03:48 PM
Can anyone give some advice as to the best solution here, my girlfriend bought 6 £35 tickets from season ticket books but they've never arrived although were sent out on the 3rd :boo hoo:
Hibs ticket office say "not our problem, contact the Post Office" But surely they have an obligation to make sure we get what we've paid for.
This is driving us all nuts, and my girlfiend's in bits :fuming:
I had a similar issue with tickets for the Chelsea-Manchester City semi-final at Wembley. I telephoned through to the City ticket office. They cancelled the tickets and issued new ones which I picked up at Wembley before the match.
Personally I never have Hibs tickets delivered by post. I always collect.
sleeping giant
17-05-2013, 03:50 PM
Got mine this morning :-)
Looking at the tickets, there is nothing to scan so cancelling and reprinting isn't an option.
Stanton1972
17-05-2013, 03:57 PM
Thanks guys, just heard the sfa are reprinting any lost tickets but not till wednesday incase they turn up, phew!! (or words to that effect)
:flag::thumbsup::flag:
HibeeN
17-05-2013, 04:02 PM
I know it's got nothing to do with Hibs, but this happened to me with Scotland tickets v France at Hampden a while back. We were able to get tickets reissued, so they must have something in place at the SFA/Hampden to allow them to do this.
Thanks guys, just heard the sfa are reprinting any lost tickets but not till wednesday incase they turn up, phew!! (or words to that effect)
:flag::thumbsup::flag:
Great news!
Golden Bear
17-05-2013, 04:03 PM
Arrived safely by 1st class post this morning. It was in an unmarked envelope - you can never be sure of the postpeople these days.
:wink:
:aok:
DH1875
17-05-2013, 04:05 PM
Thanks guys, just heard the sfa are reprinting any lost tickets but not till wednesday incase they turn up, phew!! (or words to that effect)
:flag::thumbsup::flag:
What about the 6 folk sitting in your seats when you get there? Nay fighting now :take that:take that:take that.
Hibby Gav
17-05-2013, 04:07 PM
Think it being a bank holiday Monday might have had something to do with it but even then it took 5/6 days to get here. Still, after reading the other thread, I'm happy I paid the extra.
Guess I'll just need to keep everything crossed ...thanks !
Stanton1972
17-05-2013, 04:11 PM
What about the 6 folk sitting in your seats when you get there? Nay fighting now :take that:take that:take that.
Hahaha my brothers a bit o a radge so they better watch out!! :casper:
Danderhall Hibs
17-05-2013, 04:13 PM
As a Postie i delivered loads today..Standard class tho, Not recorded or special delivery.
So you'll be the man to come to for spares then? :greengrin
Danderhall Hibs
17-05-2013, 04:14 PM
Hahaha my brothers a bit o a radge so they better watch out!! :casper:
TBF to the boys they might've bought them fair and square from their postie.
hibee_nation
17-05-2013, 04:18 PM
I'm sure against the yams final you had no choice you had to pay special delivery, was surprised to see the choice for 1st class post, no way was i risking it for our 3 tickets just paid the extra for piece of mind. Hope you get sorted ok.
Stanton1972
17-05-2013, 04:18 PM
TBF to the boys they might've bought them fair and square from their postie.
I can laugh now, keep them coming :na na: :na na: :na na:
Beefster
17-05-2013, 04:25 PM
I'd be checking that they weren't sitting waiting to be collected. It wouldn't be the first time that the Ticket Office has claimed to have posted tickets when they're actually sitting at ER all along.
Speedy
17-05-2013, 04:31 PM
Nope.The clubs obligation ends when the postie takes over,didn't you take advantage of the special delivery option?
Don't think that is true.
In distance selling legislation I'm pretty sure it's up to the seller to make sure the buyer gets what they paid for.
Why should the buyer suffer because the seller uses unreliable suppliers?
21.05.2016
17-05-2013, 04:52 PM
Thanks guys, just heard the sfa are reprinting any lost tickets but not till wednesday incase they turn up, phew!! (or words to that effect)
:flag::thumbsup::flag:
Great news :thumbsup:
Enjoy the game!
Newcastlehibby
17-05-2013, 05:03 PM
Special delivery is 'guaranteed' to be there by 1pm next day. You can apply for compensation/refund if they are not. I paid the extra and it has not arrived. I have emailed Hibs asking for date of posting. Copy receipt will also be required to claim. This receipt will also have the tracking number so you can check on the PO website what they say has happened to it.
GordonHFC
18-05-2013, 08:12 AM
My SD tickets arrived this morning. Sent out yesterday guaranteed by 1.00pm today folks :-)
GordonHFC
18-05-2013, 08:42 AM
Don't think that is true.
In distance selling legislation I'm pretty sure it's up to the seller to make sure the buyer gets what they paid for.
Why should the buyer suffer because the seller uses unreliable suppliers?
But the seller is using a reliable supplier - Special Delivery. People are choosing to use the unreliable version - First Class.
Hermit Crab
18-05-2013, 09:48 AM
Mines arrived this morning but it wasn't SD I selected first class post.
IWasThere2016
18-05-2013, 09:58 AM
Arrived here - paid for 1st Class.
skipster7
18-05-2013, 10:28 AM
I asked for special delivery..still not arrived yet.......
Special delivery is about £6 and is guaranteed for 1pm next day after posted .I'm sure there's up to £500 compensation if anything goes wrong.
nonshinyfinish
18-05-2013, 10:50 AM
Got mine (special delivery) this morning.
It's a bit creased, but 40 minutes in the trouser press ought to sort that.
Hermit Crab
18-05-2013, 10:55 AM
Got mine (special delivery) this morning.
It's a bit creased, but 40 minutes in the trouser press ought to sort that.
Haha that's a yam fud trick. Hang on while I iron my tickets.
LancashireHibby
18-05-2013, 11:04 AM
Mine arrived this morning by first class. Paid for postage 4 times because of separate transactions but all arrived in the same envelope....£3 extra for Petrie!!
(Top work from the ticket office to actually get them all in the same envelope considering the seats are all over the place!)
erskine-hibby
18-05-2013, 11:30 AM
Yahoo!!!!
Golden Bear
18-05-2013, 11:39 AM
Google rules ok.
Topographic Hibby
18-05-2013, 01:30 PM
Home from work and nothing from Mr Postman. Should I start cacking it now or wait a day or two? :confused:
Sat 1:03 pm - no ticket and officially cacking it.....
Sat 1:43 pm - apologetic and very wet postie at front door - cacking over....
Can't wait till Sunday now.....!!!
Speedy
18-05-2013, 04:54 PM
But the seller is using a reliable supplier - Special Delivery. People are choosing to use the unreliable version - First Class.
Don't think that matters.
The seller is offering that servive, it is still their responsibility to make sure everything arrives.
Edit: Paragraph 3.36 http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf
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