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View Full Version : Bought new season ticket on-line but unable to purchase semi-final tickets



...WentToMowAnSPL
23-03-2013, 12:45 PM
Just bought season ticket on-line with installment plan, received email, but not getting access to semi-final tickets on-line

Tried phoning on-line, but they say they have no record of the sale this morning despite me having a transaction reference...

Tried phoning club ( option 2 )but the call is being closed after 3 minutes ...

Don't know what to do !

HH81
23-03-2013, 12:47 PM
Its day one of seven to get tickets, no panic yet. Have a brew and try again?

...WentToMowAnSPL
23-03-2013, 12:56 PM
Lol ! True :-) annoying though !

hibs4thecup1988
23-03-2013, 12:57 PM
Just bought season ticket on-line with installment plan, received email, but not getting access to semi-final tickets on-line

Tried phoning on-line, but they say they have no record of the sale this morning despite me having a transaction reference...

Tried phoning club ( option 2 )but the call is being closed after 3 minutes ...

Don't know what to do !

New season ticket holders have to go into the shop to purchase.

Saorsa
23-03-2013, 12:59 PM
New season ticket holders have to go into the shop to purchase.you're way behind with that.

http://www.hibernianfc.co.uk/news/20130321/ticket-information-update_2262950_3117479

Pete
23-03-2013, 01:06 PM
It might take time to register on the system. A few hours?

hibs4thecup1988
23-03-2013, 01:09 PM
you're way behind with that.

http://www.hibernianfc.co.uk/news/20130321/ticket-information-update_2262950_3117479

Yup sure am. Now where is that embarrased smiley... :greengrin

Saorsa
23-03-2013, 01:10 PM
Yup sure am. Now where is that embarrased smiley... :greengrin:embarrass


:wink: :greengrin

Ryan_O_F
23-03-2013, 01:22 PM
Having the same problem except I bought season tickets on the first of the month and still haven't heard anything, other than an email to confirm the purchase. When I go to buy tickets for the semi final it says I don't have the correct privileges on my account

...WentToMowAnSPL
23-03-2013, 01:48 PM
That's the message I'm getting too ... At least the season ticket is showing up now !!

...WentToMowAnSPL
24-03-2013, 10:21 AM
That's it fixed now... I wonder if it was linked to the fact that I hadn't completed the form online from zebra finance for the instalment plan :dunno

147lothian
24-03-2013, 10:52 PM
Im going to the shop to get my new season ticket, and semi briefs on Thursday, im too much of a traditionalist to do it on-line lol

hibeedonald
25-03-2013, 01:05 AM
Having the same problem except I bought season tickets on the first of the month and still haven't heard anything, other than an email to confirm the purchase. When I go to buy tickets for the semi final it says I don't have the correct privileges on my account

Did you get an email from Hibs confirming your purchase but nothing from zebra? that's what happened to me, no idea why!

Ryan_O_F
25-03-2013, 10:21 AM
Did you get an email from Hibs confirming your purchase but nothing from zebra? that's what happened to me, no idea why!I got an email from hibs straight away when I bought the tickets but nothing since. You any further forward?

hibeedonald
25-03-2013, 11:23 AM
I got an email from hibs straight away when I bought the tickets but nothing since. You any further forward?

Going to phone today. Did put my account number and sort code in so possibly didn't need any more confirmation.

ManBearPig
26-03-2013, 09:36 AM
got forms from zebra saying approved and.signed amd returned them. nothing since then and i got mine ordered first day they went on sale