Every little helps - Online ST applications (Interest Free Available Until Friday)

[Viva_Palmeiras]

Hi Folks,

Admins could this be a sticky please?

Financial director Jamie Marwick asked to plug a couple of things from the review this evening.

1) Completing applications online for Season tickets saves the club money as there's less admin overhead and will free time for other things. If you are going to renew please consider this option if you can.

2) The deadline approaches for the 11 monthly spread, interest-free deal - 1st April - countdown required! ;)
This deal was a direct response to the feedback from fans and a focus tooic discussed by LWT. Management including Russell Smith and Bruce Langham took back to give further consideration relating a need for greater flexibility in ST purchases. The renewal period was also extended last year as a concession to requests to revisit payment arrangements.

Forever Green ;)

Tell Sid - Thanks for your time.


VP

[Viva_Palmeiras]

Bump

[down-the-slope]

have to say the online payment plan 'application' online is a schoosh...very very easy (which online stuff has not always been)

[TrinityHibs]

Decided to try and renew today on line to save Hibs money. I linked my son in as well which worked okay but althoug he is a student he is being charged full price. Any idea how I change that on line as I am happy to save Hibs admin costs but the thought of paying an extra £260 for a ticket thats hardly used is hard to justify. I tried the ticket hotline which was engaged and it just cut me off.

[happiehibbie]

On this note have you noticed that no cup up ticket has been added to the early birds if you like.

I asked the matchday host where i sit re the cup games she replied that due to the intrest free option no cup ups where being offered.

so less games !! if we get drawn at home

I belive that a season ticket should allow you to enter all home games especaily the price i pay !

[TamHibs]

You can pay for the cup top up, you just have to choose the option when picking your season ticket type. I.E if you're an adult you automatically default to adult £380, you then need to click on the box & choose AdultCTU £405.

[Stevie Reid]

Just done this - anyone know when the first payment comes off?

[FranckSuzy]

Just done this - anyone know when the first payment comes off?

I got my letter confirming the payment plan on the 13th and my first payment is due 30/3.

[VickMackie]

My first is the 3rd of April.

[Jack]

On this note have you noticed that no cup up ticket has been added to the early birds if you like.

I asked the matchday host where i sit re the cup games she replied that due to the intrest free option no cup ups where being offered.

so less games !! if we get drawn at home

I belive that a season ticket should allow you to enter all home games especaily the price i pay !

The CTU was included last year but you had to pay interest. It works out the same.

I think the current plan gives a better choice but I understand where you're coming from.

[Davy Mac]

4 season tickets sorted foir the East, first season ticket since Mixu.

Well done Hibs for making things a lot more affordable and certainly the Killie game at Rugby Park re-ignited my love for the game again.

Come on Hibs.

[down-the-slope]

4 season tickets sorted foir the East, first season ticket since Mixu.

Well done Hibs for making things a lot more affordable and certainly the Killie game at Rugby Park re-ignited my love for the game again.

Come on Hibs.

If every day was like Killie you might have struggled to get a ST :wink:

[Scouse Hibee]

Decided to try and renew today on line to save Hibs money. I linked my son in as well which worked okay but althoug he is a student he is being charged full price. Any idea how I change that on line as I am happy to save Hibs admin costs but the thought of paying an extra £260 for a ticket thats hardly used is hard to justify. I tried the ticket hotline which was engaged and it just cut me off.


I had the same problem (have posted this previously on this thread) an email to the ticket office manager and she sorted it out straight away.

[Scouse Hibee]

On this note have you noticed that no cup up ticket has been added to the early birds if you like.

I asked the matchday host where i sit re the cup games she replied that due to the intrest free option no cup ups where being offered.

so less games !! if we get drawn at home

I belive that a season ticket should allow you to enter all home games especaily the price i pay !

If you add the cup top up you are still only paying the same as last years ST.

[TrinityHibs]

I had the same problem (have posted this previously on this thread) an email to the ticket office manager and she sorted it out straight away.

Thanks Scouse. Probably easier than trying to speak to somebody on the not so hot line. TH

[down-the-slope]

Thanks Scouse. Probably easier than trying to speak to somebody on the not so hot line. TH

Selling 1 home (hibs kids) 1 away league match / Semi tickets / ST priority renewals....they only way they will be under more pressure would be IF.........

[Stevie Reid]

I got my letter confirming the payment plan on the 13th and my first payment is due 30/3.


My first is the 3rd of April.

Cheers chaps :aok:

[happiehibbie]

Thanks for the reply on the cup top up I have my season books for the edinburgh suite where the match day host told me they are not included
i will call russell

[RIP]

Paying by monthly DD opens up the possibility of evergreen. However if you've not renewed yet you should go online now. I couldn't afford £600 in a lump sum for me and the kids but £60 a month interest free is nice and easy renewed online

[Mikey]

Just renewed online using the payment plan. Dead easy!

[RIP]

Bump

[Twiglet]

Didn't do mine online - handed in to the shop last Saturday and it's not showing on my account as being renewed. Who can I email at the club to check they've got it?

[down-the-slope]

Didn't do mine online - handed in to the shop last Saturday and it's not showing on my account as being renewed. Who can I email at the club to check they've got it?

tickets@hibernian.co.uk

[Twiglet]

tickets@hibernian.co.uk


Thanks. Just emailed them now.

Annoying thing is it's showing my cousin as buying his ST last night online and there is no option for me to renew mine at all. So confusing. Think that teaches me not to renew online. :greengrin

[Twiglet]

Bump.

[Andy74]

Got the email yesterday for payment plan but no text message to phone yet with code - should that have been immediate?

[adhibs]

How long have you got to send the form back to zebra after you get it? Iv had to hold off sendingit the last couple weeks

Edit: Maybe not the most relevant thread since this is aboit online

[PatHead]

Got the email yesterday for payment plan but no text message to phone yet with code - should that have been immediate?

Mine was- he said 5.5 hours later. Have you got it yet? Wonder how many are sold as I was lead to believe we were well ahead of sales at the same time last year.

[Andy74]

Mine was- he said 5.5 hours later. Have you got it yet? Wonder how many are sold as I was lead to believe we were well ahead of sales at the same time last year.

Nothing 24 hours later. I am in Dublin though but shouldn't matter too much - texts from the missus are getting through okay.

[H18Y GW]

Renewed mine today for FF lower and again got my wee man for free, saving me £25

Delighted

[I'm_cabbaged]

Mine was- he said 5.5 hours later. Have you got it yet? Wonder how many are sold as I was lead to believe we were well ahead of sales at the same time last year.

I mentioned on another thread that I wondered if the pin hand anything to do with the amount sold. Mine was 5 thousand and odd. I doubt it though as it's a bit high.

[down-the-slope]

Do make sure if using payment plan that you get email and PIN to activate link in email ...then read doc (but unlike me dont spend ages trying to sign PDF - you cant even though there are spaces to) and make sure you 'sign' (type first name - second name) right at bottom of screen when scrolled down - only then is the ST actually purchased as its this signature on agreement that confirms and activates ZEBRA sending Hibs the Dosh....

[Brightside]

Renewed for me and the daughter. CTU added. :pfgwa

[HibeeSince82]

Do make sure if using payment plan that you get email and PIN to activate link in email ...then read doc (but unlike me dont spend ages trying to sign PDF - you cant even though there are spaces to) and make sure you 'sign' (type first name - second name) right at bottom of screen when scrolled down - only then is the ST actually purchased as its this signature on agreement that confirms and activates ZEBRA sending Hibs the Dosh....
Did you get a conformation email to say that everything was through and ok? My mate has used this and says he didn't get anything back after he conformed the ZEBRA agreement

[IanM]

4 of us renewing this evening (last season ticket was under calderwood grr) but spoke to Hibs and they asked for paper forms to be dropped in as 4 seperate direct debits need to be set up, there isn't an option online to book for seats for 4 different direct debits. which of course is fine..

optimistic but quite excited for next season :) and the rest of this, of course

[Fred Perry]

Purchased with CTU for the East - took 10 mins including signing credit agreement, which Zebra sent straight away. :flag::flag::flag:

[down-the-slope]

Did you get a conformation email to say that everything was through and ok? My mate has used this and says he didn't get anything back after he conformed the ZEBRA agreement

It confirms on screen - check in you user account on Hibernian.co.uk (account history shows purchases made - ST will be in there too when Hibs get money)

[Heedersnvolleys]

Bought this afternoon. Adult, 2 kids & a student! Patience shown buy the guy at the ticket office as was paying one up front and the other on PP. I take it the finance company gets in touch for bank info? As this was not taken today!

[HibeeSince82]

Got mine. First time in ages ive had a season ticket.

Really miss going to the games due to work but have managed to come to an agreement with my boss!

Sect 43 Row GG it is then!

Cant wait for the next season to start!

:flag:

[Andy74]

Sorted now. They had a digit wrong on my mobile. Other than that its quick and easy.

[down-the-slope]

Dont leave it till the deadline Folks - especially if you want to use payment plan as this can have the odd blip.....

[Twiglet]

For those using the payment plan and handed the form in to the shop, how long did it take from handing in the form to Zebra getting in touch?

[Heedersnvolleys]

For those using the payment plan and handed the form in to the shop, how long did it take from handing in the form to Zebra getting in touch?

That was what I was trying to find out as well?????

[Tynie01011973]

For those using the payment plan and handed the form in to the shop, how long did it take from handing in the form to Zebra getting in touch?

Been 10 days since I filled out the payment plan form in the Hibs Shop and not heard anything yet - anyone who has done it throught he Shop confirm how long it takes to hear from Zebra ?

[Brooster]

Been 10 days since I filled out the payment plan form in the Hibs Shop and not heard anything yet - anyone who has done it throught he Shop confirm how long it takes to hear from Zebra ?

Two weeks max. If you haven't heard within 2 weeks you should contact Hibs.

[Twiglet]

Been 10 days since I filled out the payment plan form in the Hibs Shop and not heard anything yet - anyone who has done it throught he Shop confirm how long it takes to hear from Zebra ?


I handed in mine on the 14th and the letter from Zebra arrived today. :thumbsup:

Form filled out and on its' way back to them now.:thumbsup:

[Mikey]

Just bumping this up the board to remind folk that you have until midnight tonight to catch the first ST deadline. The payment plan won't be available after today.

[Mikey]

.

[lugz]

Renewed mine, really should have checked when the payments come out....oops

[Viva_Palmeiras]

Job done

[GreenCastle]

30 mins left before the prices go up...:wink:

[Viva_Palmeiras]

Oh no it doesn't! in line with the other deal extensions ;) the ST deal has been extended

http://www.hibs.net/showthread.php?260718-Official-Site-Special-Offer-Window-Extended&p=3552988#post3552988

[down-the-slope]

Clock Reset Mikey :greengrin Extra Time being played...:flag:

[Scouse Hibee]

1st Payment made today for next season's ST what a mug :greengrin

[down-the-slope]

1st Payment made today for next season's ST what a mug :greengrin

Think of all that quality action you will have pre-paid to watch...:greengrin

[MountcastleHibs]

My first payment still hasn't been taken and I sent the form back 2 and a half weeks ago. Should I be concerned?

[Twiglet]

My first payment still hasn't been taken and I sent the form back 2 and a half weeks ago. Should I be concerned?

The credit agreement or the renewal form?

[MountcastleHibs]

The credit agreement or the renewal form?

Should say the credit agreement!

[Scouse Hibee]

Should say the credit agreement!

No need to worry, you will get a letter stating when your first payment will be. I applied online on 1st March so would have moved quicker than your manual application.

[MountcastleHibs]

No need to worry, you will get a letter stating when your first payment will be. I applied online on 1st March so would have moved quicker than your manual application.

Glad to hear! Thanks mate!

[Mikey]

Last day tomorrow.............

[Viva_Palmeiras]

That's the wee man committed too...

[Mikey]

Tick Tock :greengrin

[Deek01]

I'm trying to renew just now but it's not giving me an option for a student. Anyone able to offer any advice on what to do ?

[down-the-slope]

I'm trying to renew just now but it's not giving me an option for a student. Anyone able to offer any advice on what to do ?

Leg it to Ticket office...or take OConnors /Mikeys advice below

everyone else

come on folks getting near the deadline...you know that 'IF' it happens next Saturday it will be meltdown on here looking for tickets...and by then you will have missed the opportunity for the payment plan...and that guaranteed golden Willie Wonka style ticket :greengrin

[oconnors_strip]

email j.ireland@hibernianfc.co.uk

everyone else

come on folks getting near the deadline...you know that 'IF' it happens next Saturday it will be meltdown on here looking for tickets...and by then you will have missed the opportunity for the payment plan...and that guaranteed golden Willie Wonka style ticket :greengrin

Judith doesn't work at ticket office anymore so wouldn't email address

[Mikey]

It's Nicola Laing you need to contact.

nlaing@hibernianfc.co.uk

[down-the-slope]

Judith doesn't work at ticket office anymore so wouldn't email address

she gets things done though :greengrin and has been last few weeks

[down-the-slope]

.

[Viva_Palmeiras]

Going once....

[hibeeleicester]

How do you buy the monthly installment online?

Trying to do it but it will only let me pay upfront, am i missing something?

[down-the-slope]

How do you buy the monthly installment online?

Trying to do it but it will only let me pay upfront, am i missing something?

there is a drop down for installment plan

[hibeeleicester]

there is a drop down for installment plan

Cant see it anywhere?

The options i get are for season tickets, or a season ticket with CTU!

Making me reconsider my last minute decision to get a ticket!

[Ringothedog]

Cant see it anywhere?

The options i get are for season tickets, or a season ticket with CTU!

Making me reconsider my last minute decision to get a ticket!

You will only see it when you come to the payment screen, the options are either card or instalment

[down-the-slope]

Cant see it anywhere?

The options i get are for season tickets, or a season ticket with CTU!

Making me reconsider my last minute decision to get a ticket!

payment options are after that

[hibeeleicester]

Cheers guys! Knew i was being stupid!

2 more tickets to the fund! :thumbsup:

[down-the-slope]

Cheers guys! Knew i was being stupid!

2 more tickets to the fund! :thumbsup:

:aok: good choice....which you will be grateful for IF next weeks result is what we hope for :greengrin

[Viva_Palmeiras]

Going twice!!

[Viva_Palmeiras]

Gone!!!

Thanks to all that were in a position to and did sign up.

[down-the-slope]

Gone!!!

Thanks to all that were in a position to and did sign up.

:agree: and remember to those who used the old stripey horsey finance......make sure you get / use email & text to confirm agreement or it wont be a confirmed 'purchase'

[hibeeleicester]

Bought 2 tickets yesterday, not showing on my account history but i did get an email conformation! Am i missing something?

[down-the-slope]

Bought 2 tickets yesterday, not showing on my account history but i did get an email conformation! Am i missing something?

Yes - email from club is meaningless...unless as stated above you got PIN number texted by Zebra and an email from them (which the PIN activates)...when you use these and electronically sign agreement money goes to Club...then its 'bought' and will show in ticketing istory