Police Called Onto Ryanair Flight at Prestwick

[Phil D. Rolls]

What are bstardair all about? Seems they got their passengers onto a plane at Prestwick and then told them they'd be delayed due to a French air control strike. Three hours later, things were getting a bit fraught onboard so the polis were summoned.

Result was the police told the flight crew to give the people some water and food, and that might go some way to calming them down.

My question is, how mercenary are this shower of conmen (bastrdair not the police)? They could have avoided the whole situation by treating their passengers like humans rather than thinking about making every last penny out of the flight.

Can't wait till the whole story comes out.

[Jack]

I suspect there is something in the rules that might make Ryan Air liable for food vouchers, or the like, if there's a delay of so many hours (I keep meaning to find out what the score actually is here but never have) but the same rule does not apply if the passengers have boarded.

In fact once boarded RA would then be able to sell their profit rich gruel to those held hostage on board.

[Beefster]

I was stuck on a Heathrow runway with BA for 2 hours last summer with a toddler (and the missus) and that was bad enough. Throw a 6 hour wait and Ryanair into the mix and it must have been a nightmare yesterday.

BA provided snacks, unlimited chilled water and entertainment for the kids so any protests from Ryanair about how they were unable to do anything is utter bull****.

[Phil D. Rolls]

Seems ********air kept them on the plane for six hours. Is this the unacceptable face of capitalism or just the work of some mad mad mad people?

It can't be legal.

[Hibrandenburg]

Seems ********air kept them on the plane for six hours. Is this the unacceptable face of capitalism or just the work of some mad mad mad people?

It can't be legal.

It's not legal. If you wish to leave the aircraft and they don't let you then it's tantamount to false imprisonment. However if you do then don't expect your fellow passengers to be happy about it because the crew will not only have to make sure that those passengers who leave do not have any baggage in the hold but also have to get all passengers off the aircraft so as they can conduct security checks on the aircraft again. If this happens then that aircraft will lose it's place in the departure queue and this can delay the flight even more or even cause its cancellation due to the crews strict flight time limitations .

If the delay exceeds 2hrs they have to give you a drink or snack to the value of €4.50. Here's the catch. If you're already in the aircraft during the delay then they are not allowed to open their bars for safety reasons should they have to evacuate and the sale of alcohol is also forbidden until airborne. Also on the ground the CAA demand that crew man all exits when passengers are on board, this makes it very difficult to do any kind of service.

Ryanair sucks and make the worst out of a bad situation. However they don't give a hoot as their way of thinking is that even bad publicity is publicity.

[adele123uk]

It's not legal. If you wish to leave the aircraft and they don't let you then it's tantamount to false imprisonment. However if you do then don't expect your fellow passengers to be happy about it because the crew will not only have to make sure that those passengers who leave do not have any baggage in the hold but also have to get all passengers off the aircraft so as they can conduct security checks on the aircraft again. If this happens then that aircraft will lose it's place in the departure queue and this can delay the flight even more or even cause its cancellation due to the crews strict flight time limitations .

If the delay exceeds 2hrs they have to give you a drink or snack to the value of €4.50. Here's the catch. If you're already in the aircraft during the delay then they are not allowed to open their bars for safety reasons should they have to evacuate and the sale of alcohol is also forbidden until airborne. Also on the ground the CAA demand that crew man all exits when passengers are on board, this makes it very difficult to do any kind of service.

Ryanair sucks and make the worst out of a bad situation. However they don't give a hoot as their way of thinking is that even bad publicity is publicity.
They are all the same

[Phil D. Rolls]

It's not legal. If you wish to leave the aircraft and they don't let you then it's tantamount to false imprisonment. However if you do then don't expect your fellow passengers to be happy about it because the crew will not only have to make sure that those passengers who leave do not have any baggage in the hold but also have to get all passengers off the aircraft so as they can conduct security checks on the aircraft again. If this happens then that aircraft will lose it's place in the departure queue and this can delay the flight even more or even cause its cancellation due to the crews strict flight time limitations .

If the delay exceeds 2hrs they have to give you a drink or snack to the value of €4.50. Here's the catch. If you're already in the aircraft during the delay then they are not allowed to open their bars for safety reasons should they have to evacuate and the sale of alcohol is also forbidden until airborne. Also on the ground the CAA demand that crew man all exits when passengers are on board, this makes it very difficult to do any kind of service.

Ryanair sucks and make the worst out of a bad situation. However they don't give a hoot as their way of thinking is that even bad publicity is publicity.

Thanks, that makes a bit more sense of the situation. Any idea how they could have let the situation go on for 6 hours though. Surely most airlines would have made alternative measures by then?

Because it is Ryanair I'm assuming that money was involved somehow.

[steakbake]

I reckon O'Leary wants to run his airline so badly that people will be itching to buy a flight just to have a ryanair story.

Mine goes that I was once on a flight from Edinburgh to Dublin. The seat was soaking when I got on. I pointed it out to the cabin crew who said that because the flight was full, there was nothing they could do. They provided some carrier bags to place over the seat. Of course, after a 1 hour flight, stuff moves and my trousers were wringing by the end. As they were drying out, i noticed a strong pishy waft coming from them. Being someone that is in control of their bladder, I knew it wasn't me. Someone had pished in the seat before me.

I wrote a stinging letter of complaint. Eventually, ryanair wrote to say they would refund my dry-cleaning costs on production of a receipt.

I've flown them since, but you have to do pretty much everything in your power to ensure that you get a cheap ticket and just be aware that unforeseen circumstances could leave you stranded. It's like being offered a lift from a really unreliable mate.

[Phil D. Rolls]

I've flown them since, but you have to do pretty much everything in your power to ensure that you get a cheap ticket and just be aware that unforeseen circumstances could leave you stranded. It's like being offered a lift from a really unreliable mate.

Yeah, I was considering using these clowns to fly over to Holland for the pre season friendlies. Thing is I must be back for the Monday morning, I just can't take the chance. I also think they could be a bit more helpful in providing details of links to their "airports" - which tend to be flying clubs in the middle of nowhere.

Still, at least things like this hostage situation at Prestwick make it clear exactly what their business ethos is. I think anyone who books a bast*rdair flght knows exactly what they are getting into.

[Jamesie]

I've flown with Ryanair for years, and they've only ever ****ed me over once. That hasn't stopped me flying with them since that incident and I'll continue to do so. If it wasn't for Ryanair, I wouldn't have been to anywhere near the number of countries I have visited.

[Phil D. Rolls]

I've flown with Ryanair for years, and they've only ever ****ed me over once. That hasn't stopped me flying with them since that incident and I'll continue to do so. If it wasn't for Ryanair, I wouldn't have been to anywhere near the number of countries I have visited.

There's a lot of positives for budget airlines. :agree:

[Onceinawhile]

Used Ryanair a lot when I was in Antwerp.

Do not have a bad thing to say about them to be honest.

Excellent in flight magazine as well.

[J-C]

What are bstardair all about? Seems they got their passengers onto a plane at Prestwick and then told them they'd be delayed due to a French air control strike. Three hours later, things were getting a bit fraught onboard so the polis were summoned.

Result was the police told the flight crew to give the people some water and food, and that might go some way to calming them down.

My question is, how mercenary are this shower of conmen (bastrdair not the police)? They could have avoided the whole situation by treating their passengers like humans rather than thinking about making every last penny out of the flight.

Can't wait till the whole story comes out.

We were on a Flybe flight 4 years ago, first thing in the morning heading for Southampton, we all boarded then there was a problem with some computer readout, so we were then taken off, put on a bus and back to the terminal.

They got another plane ready, we boarded and again another problem, so off we came again and on arrival at the terminal we got handed vouchers for coffee's etc.

Flybe then seemingly arranged for another plane to come up from Southampton to pick us up and take us down, seemingly if your wait goes over the 6 hrs mark on a scheduled flight you can claim your whole monies back, we eventually took off 5.5 hrs late. :grr:

Going to Ireland on the 10th July with Ryanair, lets hope it's a better flight than the one you've just told us about.

[Hibrandenburg]

Thanks, that makes a bit more sense of the situation. Any idea how they could have let the situation go on for 6 hours though. Surely most airlines would have made alternative measures by then?

Because it is Ryanair I'm assuming that money was involved somehow.

I take it that they'd missed their slot (15min time window for take off) and were waiting on a new one. Normally this happens quite quickly as many aircraft miss their slots for one reason or another and their slots are then given to others who have missed theirs.

The problem is if you want a slot at short notice then you have to give a ready message to the tower. Before you can do this you need to be ready to leave at short notice and that includes having a valid flight plan and having the passengers on board.

However 6 bloody hours is way out of order and the captain wants his nuts chewing for letting this go on for so long.

[--------]

Ryanair is a disaster waiting to happen.

:bitchy:

[Hibrandenburg]

Ryanair is a disaster waiting to happen.

:bitchy:

Ryanair is a disaster that's already happened. The source of most other airlines internal stress is that their management would also like to treat their crew like Ryanair do.

But you're right, the fact that their pilots and cabin crew get rostered to the maximum legal limits constantly makes them a ticking timebomb!

[IWasThere2016]

Never used Ryanair - and you're no selling them to me :greengrin