Jack
09-04-2009, 12:21 PM
I'm no happy! :grr:
They're probably not Hibby's but I'm still not happy! ... and at over 6 feet tall no, I'm no wan o the others either :greengrin
More than 500 call centre jobs could be lost in the UK after mobile phone giant T-Mobile announced plans to move work to the Philippines.
TSC, which provides contact centre services and technology support to the operator, said 300 of its 500 staff in Larbert, near Falkirk, were affected.
The decision also affects all 118 staff based at the firm's call centre in Greenock and 100 jobs in Yorkshire.
A spokesman for TSC said it was working to save the jobs.
In a statement, T-Mobile said its general customer services would be provided from a contact centre in Manila, to be known as T-Mobile Dela Rosa, by the end of August.
So ....
Dear T-Mobile
I would just like to say how disappointed I am that T-Mobile are sacrificing staff in the UK and moving their jobs to Manila.
Many companies have outsourced UK jobs to many parts of the world and many, successful ones, have used their UK only call centres policy as part of their marketing.
As a customer I have to say I am usually let down by these overseas calls centres, feeling angry and upset and quite often moving my business elsewhere when the opportunity arises.
Tenjooberrymuds for taking the time to read this message.
Jack
PS And if you want to know what Tenjooberrymuds is just let me know.
They're probably not Hibby's but I'm still not happy! ... and at over 6 feet tall no, I'm no wan o the others either :greengrin
More than 500 call centre jobs could be lost in the UK after mobile phone giant T-Mobile announced plans to move work to the Philippines.
TSC, which provides contact centre services and technology support to the operator, said 300 of its 500 staff in Larbert, near Falkirk, were affected.
The decision also affects all 118 staff based at the firm's call centre in Greenock and 100 jobs in Yorkshire.
A spokesman for TSC said it was working to save the jobs.
In a statement, T-Mobile said its general customer services would be provided from a contact centre in Manila, to be known as T-Mobile Dela Rosa, by the end of August.
So ....
Dear T-Mobile
I would just like to say how disappointed I am that T-Mobile are sacrificing staff in the UK and moving their jobs to Manila.
Many companies have outsourced UK jobs to many parts of the world and many, successful ones, have used their UK only call centres policy as part of their marketing.
As a customer I have to say I am usually let down by these overseas calls centres, feeling angry and upset and quite often moving my business elsewhere when the opportunity arises.
Tenjooberrymuds for taking the time to read this message.
Jack
PS And if you want to know what Tenjooberrymuds is just let me know.