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  1. #31
    the mild mannered janitor Last Minute's Avatar
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    Can we all just boycott the catering for 1 game. its the only way they are going to change anything and listen to the fans. Can we all just for 1 game tell everyone not buy anything to send a message to them that we want changes to the quality of food we are getting served and the prices they charge.


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  3. #32
    Coaching Staff Since90+2's Avatar
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    Quote Originally Posted by Last Minute View Post
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    Can we all just boycott the catering for 1 game. its the only way they are going to change anything and listen to the fans. Can we all just for 1 game tell everyone not buy anything to send a message to them that we want changes to the quality of food we are getting served and the prices they charge.
    Never going to happen.

  4. #33
    We arny asking gourmet qaulity here,just a decent pie and a coke thats cold no room temp.im a mug tho because its goin to the club I pay it.

  5. #34
    @hibs.net private member Scouse Hibee's Avatar
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    The catering company is CentrePlate, they are experienced at stadium catering. I wonder why it goes so wrong

  6. #35
    http://www.bbc.co.uk/programmes/arti...e-football-pie

    Get Tony Singh in to get it sorted.
    Last edited by 0762; 08-10-2018 at 03:56 PM.

  7. #36
    @hibs.net private member SteveHFC's Avatar
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    Quote Originally Posted by 1648 View Post
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    Remember Alloa pie on s roll. Sure it was two quid.
    Cheeseburger roll at Alloa was only £1.80 I think.
    Less talk, more gifs. 21.05.16

  8. #37
    @hibs.net private member Bristolhibby's Avatar
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    Do Hibs have any type of Key Performance Indicators with the catering company?

    Technically they could sell pick’n’mix at half time and as long as they turn a profit that would be OK.

    I wonder if they incentivised the contractor to serve decent food if it would get better? Eg less than x complaints per match = 2% off the fee to Hibs, or something like that.

    J

  9. #38
    @hibs.net private member CropleyWasGod's Avatar
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    Quote Originally Posted by tonyrougier123 View Post
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    We arny asking gourmet qaulity here,just a decent pie and a coke thats cold no room temp.im a mug tho because its goin to the club I pay it.
    It isn't, though.

    Bet you feel a mug now.

  10. #39
    It's usually the erchie that's falling out the steak pies, end up having to eat the pastry and the meat seperate and picking it like bairn, murder.

  11. #40
    @hibs.net private member Scouse Hibee's Avatar
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    Quote Originally Posted by 0762 View Post
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    http://www.bbc.co.uk/programmes/arti...e-football-pie

    Get Tony Singh in to get it sorted.
    No chance would he sort it, his venture in the grass market apex was awful. He’ll put his name to it though for a few bob.

  12. #41
    Quote Originally Posted by Last Minute View Post
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    Can we all just boycott the catering for 1 game. its the only way they are going to change anything and listen to the fans. Can we all just for 1 game tell everyone not buy anything to send a message to them that we want changes to the quality of food we are getting served and the prices they charge.
    It’s a shame nothing seems to be done.

    Every home game there is a thread about the catering or lack of it.

    The prices / food quality and service is mixed.

    Like the tannoy / PA system - the club don’t seem to care enough to try fix it.

    We shouldn’t need to take time out to email the fans rep - the club read this board and they should be investigating or getting feedback on match days.

    Come on Hibs this has been going on too long !!

  13. #42
    @hibs.net private member WellingtonHibby's Avatar
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    http://www.bbc.co.uk/programmes/arti...e-football-pie

    Anyone tried these - they seem to be available at ER Kiosks
    Kicking it in Wellington .

  14. #43
    Baynes pie on match days, Baynes pie and soup on cold match days.

  15. #44
    Testimonial Due hibsdaft's Avatar
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    don't understand why we couldn't bring in Dunfermline's suppliers, their bridies are always quality.

  16. #45
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    Bains of Stenhouse Cross - has to happen, Hibees and would be a sell-out every game No brainer best pie in Edinburgh (ran close by Simpsons in Carricknowe)

  17. #46
    I've never understood why the club doesn't explore a commercial tie-up with Greggs. Punters would know what they're buying, and it's wholesome enough grub to sustain you on a cold winter's day.

    I'm sure the brand name would be enough to deliver a bigger uptake among the fans and more revenue would be leveraged out of that.

    Win-win for both parties, but like the Behind the Goals debate, it seems the fans input into how it could be improved is continually met with radio silence, and it's left to the fans' reps to act as conduits for the fans complaints to the Board, and similarly take the flak when nothing is done about it.

    Ditto the awful PA system.

  18. #47
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    Quote Originally Posted by Scotty Leither View Post
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    I've never understood why the club doesn't explore a commercial tie-up with Greggs. Punters would know what they're buying, and it's wholesome enough grub to sustain you on a cold winter's day.

    I'm sure the brand name would be enough to deliver a bigger uptake among the fans and more revenue would be leveraged out of that.

    Win-win for both parties, but like the Behind the Goals debate, it seems the fans input into how it could be improved is continually met with radio silence, and it's left to the fans' reps to act as conduits for the fans complaints to the Board, and similarly take the flak when nothing is done about it.

    Ditto the awful PA system.
    As an aside there was a really interesting (and funny) video of Greggs taking part in an upmarket 'farmer's market' under a pseudonym down in middle England........wish I could find the link but as you can imagine, numerous people (upper end of the social spectrum) were waxing lyrical about the quality of the produce when they were given free 'tasters', and when they did the 'unveil' and showed them it was Greggs the reactions were priceless

  19. #48
    @hibs.net private member mutley's Avatar
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    Now that the little pizza stall that is out the back of the east Stand before kick off (which I have used a couple of times) makes me think this: Why don't we let individual vendors use this area at half time? and look at the amount of space that is doing nothing under the East Stand. If we had a few different vendors, this would give us more choice and should reduce the size of the queues all round as people will want different things. A bit like outside of Murrayfield where there are food stalls.

  20. #49
    the mild mannered janitor Last Minute's Avatar
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    Quote Originally Posted by Scotty Leither View Post
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    I've never understood why the club doesn't explore a commercial tie-up with Greggs. Punters would know what they're buying, and it's wholesome enough grub to sustain you on a cold winter's day.

    I'm sure the brand name would be enough to deliver a bigger uptake among the fans and more revenue would be leveraged out of that.

    Win-win for both parties, but like the Behind the Goals debate, it seems the fans input into how it could be improved is continually met with radio silence, and it's left to the fans' reps to act as conduits for the fans complaints to the Board, and similarly take the flak when nothing is done about it.

    Ditto the awful PA system.





  21. #50
    Left by mutual consent! calumhibee1's Avatar
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    Quote Originally Posted by mutley View Post
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    Now that the little pizza stall that is out the back of the east Stand before kick off (which I have used a couple of times) makes me think this: Why don't we let individual vendors use this area at half time? and look at the amount of space that is doing nothing under the East Stand. If we had a few different vendors, this would give us more choice and should reduce the size of the queues all round as people will want different things. A bit like outside of Murrayfield where there are food stalls.
    I’ve been to the Orlando City stadium and it would seem they have individual vendors. Would be a really good idea IMO. Rent them out section by section to places like La Fav, Baines, whoever else fancies one. They only need to take on one section of catering if that’s all they want and would provide plenty variety/quality for the fans. If the quality wasn’t there then people just wouldn’t come to your section.

  22. #51
    @hibs.net private member Carheenlea's Avatar
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    Quote Originally Posted by mutley View Post
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    Now that the little pizza stall that is out the back of the east Stand before kick off (which I have used a couple of times) makes me think this: Why don't we let individual vendors use this area at half time? and look at the amount of space that is doing nothing under the East Stand. If we had a few different vendors, this would give us more choice and should reduce the size of the queues all round as people will want different things. A bit like outside of Murrayfield where there are food stalls.
    Aberdeen have a catering van at away end which offers alternative snacks to the kiosk. Looked decent enough from what I saw.

  23. #52
    @hibs.net private member mutley's Avatar
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    Catering at Easter Road

    Quote Originally Posted by calumhibee1 View Post
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    I’ve been to the Orlando City stadium and it would seem they have individual vendors. Would be a really good idea IMO. Rent them out section by section to places like La Fav, Baines, whoever else fancies one. They only need to take on one section of catering if that’s all they want and would provide plenty variety/quality for the fans. If the quality wasn’t there then people just wouldn’t come to your section.
    Oh I forgot to add: this way Hibs get some revenue from the rental of the space and some local business get income from sales. Surely that is a win-win on not only the financial front but good PR, and some happy fans. Adding to the Match day experience would also encourage more people to attend/ come back too??


    Sent from my iPhone using Tapatalk Pro

  24. #53
    Coaching Staff Since90+2's Avatar
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    Quote Originally Posted by mutley View Post
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    Oh I forgot to add: this way Hibs get some revenue from the rental of the space and some local business get income from sales. Surely that is a win-win on not only the financial front but good PR, and some happy fans. Adding to the Match day experience would also encourage more people to attend/ come back too??


    Sent from my iPhone using Tapatalk Pro
    I cant see the vendors making much money from that setup. La favorita probably do ok as they are the only vendor but let's not forget that it's also overpriced (as is the norm with all Crolla restaurants).

    If you had 5 or 6 different vendors ,and the inside kiosks, all competing for business they'd have to sell alot of food to turn a profit and I'm not sure the demand is there (especially when you consider youd have to walk past all the smokers to get your food and the weather might not be great). They'd have to pay Hibs a rental fee, hire staff and hire some form of specialist heating equipment to prepare and heat the food out in the open.

    The vendor would also have to consider the brand impact if the quality wasn't at its usual standards due to the uniqueness of the setup. It's also likely someone like Baynes would need to charge a premium which again is a consideration for their marketing team.

  25. #54
    Coaching Staff The Green Goblin's Avatar
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    Quote Originally Posted by truehibernian View Post
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    As an aside there was a really interesting (and funny) video of Greggs taking part in an upmarket 'farmer's market' under a pseudonym down in middle England........wish I could find the link but as you can imagine, numerous people (upper end of the social spectrum) were waxing lyrical about the quality of the produce when they were given free 'tasters', and when they did the 'unveil' and showed them it was Greggs the reactions were priceless
    “El Grecco”. It was brilliant.

  26. #55
    @hibs.net private member Groathillgrump's Avatar
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    Quote Originally Posted by truehibernian View Post
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    As an aside there was a really interesting (and funny) video of Greggs taking part in an upmarket 'farmer's market' under a pseudonym down in middle England........wish I could find the link but as you can imagine, numerous people (upper end of the social spectrum) were waxing lyrical about the quality of the produce when they were given free 'tasters', and when they did the 'unveil' and showed them it was Greggs the reactions were priceless
    There you go.

    https://youtu.be/tibTtj5vY1Y

  27. #56
    Quote Originally Posted by Last Minute View Post
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    just before half time we bought 2 pies and a coffee, got to our seat to find the Pies brick hard and I mean break hard. I could not even break the crust with my fingers. Took them back and the girl said sorry I'll check the ovens for 2 softer ones. She checked all 3 ovens and all the pies were the same brick hard as they have been in the ovens too long. She give us our moneys back. During the 2nd half a guy just along from us was trying to eat a pie and was saying its brick hard, told him to take it back which he did. I went down to see how he got on and the catering manageress was there. I explained what had happed and told her about the catering here and all she said was it was Hibs Management that tell them when to put the ovens on and off. I told her this was absolutely nonsense and walked away. I'm so surprised there is not a lot of fans here complaining today as when she checked the ovens for me at half time all the pies were brick hard. When are the Fans Reps going to do something about this? we keep complaining about this and they say they will look into it but nothing happens. must be the Worst Catering in Scotland.

    Anyone else have any problems with the quality of food on Saturday at the game.
    Hold on. During the second half, you went down into the concourse to see how another guy got on complaining about the firmness of his pie crust?

    You’re too deep in this mate. 90 minutes of Hibs a week and you’re away checking on other people complaining.

  28. #57
    the mild mannered janitor Last Minute's Avatar
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    Quote Originally Posted by ChazD View Post
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    Hold on. During the second half, you went down into the concourse to see how another guy got on complaining about the firmness of his pie crust?

    You’re too deep in this mate. 90 minutes of Hibs a week and you’re away checking on other people complaining.

    Yes, as wanted to speak to the catering manager, is that ok with you.

  29. #58
    Left by mutual consent! calumhibee1's Avatar
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    Quote Originally Posted by Since90+2 View Post
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    I cant see the vendors making much money from that setup. La favorita probably do ok as they are the only vendor but let's not forget that it's also overpriced (as is the norm with all Crolla restaurants).

    If you had 5 or 6 different vendors ,and the inside kiosks, all competing for business they'd have to sell alot of food to turn a profit and I'm not sure the demand is there (especially when you consider youd have to walk past all the smokers to get your food and the weather might not be great). They'd have to pay Hibs a rental fee, hire staff and hire some form of specialist heating equipment to prepare and heat the food out in the open.

    The vendor would also have to consider the brand impact if the quality wasn't at its usual standards due to the uniqueness of the setup. It's also likely someone like Baynes would need to charge a premium which again is a consideration for their marketing team.
    I was more meaning to replace the pie stands inside the stadium. Would definitely be more difficult if we put them out the back of the East stand.

  30. #59
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    Not to be a killjoy, why do you need to eat during the game?

    Buy something before, or after. Either way, it is 3pm not lunch or dinner time...

  31. #60
    Coaching Staff Since90+2's Avatar
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    Quote Originally Posted by pollution View Post
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    Not to be a killjoy, why do you need to eat during the game?

    Buy something before, or after. Either way, it is 3pm not lunch or dinner time...
    Some games are at lunchtime or dinner time but I get the point you're making.

    I suppose nobody really needs to but if it's a service the club are providing they should try and make the best of it.

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