It's a compromise solution that replaces a scheme used by thousands to one that is used by a couple of hundred max. So in reality it is no solution at all and is a completely retrograde step.This quote is hidden because you are ignoring this member. Show Quote
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27-07-2016 05:08 PM #61
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27-07-2016 05:40 PM #62This quote is hidden because you are ignoring this member. Show Quote
Or was it costing too much to administer somehow?
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27-07-2016 05:40 PM #63
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27-07-2016 05:53 PM #65
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This is a ridiculous away season ticket offer. No discount on tickets and forced to buy every away ticket. Really poor from Hibs marketing. I would be surprised if any Hibs fans take up this supposed deal.
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27-07-2016 05:59 PM #66This quote is hidden because you are ignoring this member. Show QuoteEvery gimmick hungry yob,
Digging gold from rock and roll
Grabs the mic to tell us,
He'll die before he's sold.
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27-07-2016 06:09 PM #67
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Let's be honest here and say it how it is.
This new scheme has been introduced to get a very small number of vocal fans that complained that some of their members who travelled to away games might not, I use might not as there was never any evidence to suggest that they didn't get tickets, get tickets for away games.
I trust the said posters have now ensured that their members who "travelled to away games week in and week out" have signed up to this Season Ticket... ??
I'd guess that there will be less than 100 that sign up.
Meanwhile we've lost a genuine opportunity to have a very good loyalty points systemLast edited by StevieCowan; 27-07-2016 at 10:04 PM.
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27-07-2016 06:12 PM #68This quote is hidden because you are ignoring this member. Show Quote
The loyalty scheme needed fine tuning, not ditched in response to a few loud voices who didn't get pandered to. It should have been 225 points for an early bird season ticket, 210 points for a normal season ticket, 100 points for nine game half season or ten points for each home game attended, with five points for each away game. That would have given priority to season ticket holders, recognised those who pay at the gate regularly and ensured that Hibs were the ones getting the money.Mature, sensible signature required for responsible position. Good prospects for the right candidate. Apply within.
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27-07-2016 06:15 PM #69
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And I my beef isn't the away ST but more the fact that the loyalty point system has been ditched in favour of this. The should've worked in tandem IMO.
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27-07-2016 06:48 PM #70
Was the whole point of the loyalty points scheme not originally to reward walk ups to Easter Road, so when it came to semi finals and finals, they were ahead of the general sale and therefore guaranteeing themselves a ticket? I don't see why season tickets holders need points. Your season ticket is purchased for entry to league games at Easter Road, it gave you priority or first dibs rather on away games that were an all ticket allocation.
All this has came from us playing the ****bos in the Scottish Cup final and non season ticket holders who pay to get into Easter Road on a regular basis saying, and quite rightly so, they should have some sort of priority over less regualr attendees or your Hampden daytripper. I've asked already, and so have a few others, but who are the people who have missed out on tickets for away games? When has anyone not been able to get a ticket for an away game they wanted to go to? All this nonsense about away games is creating problems for the club when there was never a problem in the first place. As I said, I'm sure this was originally thought up as a way of rewarding regular walk ups to Easter Road. At the end of the day, if you want to guarantee, or at least guarantee a chance of an away ticket for a derby etc, you need to buy a season ticket. There will never be a game where all season ticket holders (excluding cup finals) will want a ticket. Again, as I said earlier, we regularly never sold out allocations at Ibrox, Parkhead and even Tynie. There's no need for tickets anywhere else. Dumbarton was a public sale last year.
If they feel we need an away points scheme, this should be seperate to any scheme that rewards attendance at Easter Road. It should be one point per away game, Falkirk should have been a free for all for season ticket holders, the next game open to 1 pointers for so long, then a general sale. Keep working it this way for 10 games and then make it only the last ten games count. So when we play our 11th game away, the point for the Falkirk game would drop off. It keeps it clean and easy to work. That's the way Scotland does it for those of us who travel away and it works no problem. But as I said earlier, I honestly don't think we have a big enough away support for an away scheme.Last edited by Col_0762; 27-07-2016 at 06:53 PM.
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27-07-2016 07:00 PM #71
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When you started creating a level above season ticket holders the problems started with the scheme.
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27-07-2016 07:06 PM #72This quote is hidden because you are ignoring this member. Show Quote
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27-07-2016 08:38 PM #73
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Don't think I'll go to an away game again.Just be surrounded by moaners and whingers
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27-07-2016 08:48 PM #74This quote is hidden because you are ignoring this member. Show Quote"There's class, there's first class and there's Hibs class" - Eddie Turnbull
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27-07-2016 09:26 PM #75
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Not even the most loyal supporter can guarantee they'll manage to attend every single away game!
You really need your head read if you buy into this in my opinion!
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27-07-2016 09:46 PM #76This quote is hidden because you are ignoring this member. Show Quote
The Loyalty Scheme as it was introduced had nothing wrong with it. It was the Club devaluing the offering via HSL that was the major complaint. It was a Loyalty Scheme about attendance at matches. An away season ticket could and probably should have been part of this.
Twice last season the Club had excellent opportunity to use the Points to organise the sale of Cup Final Tickets in an priority order. Instead they created the first day rush for tickets that saw some people queuing for hours or worst, being turned away and told to come back another day after making their trip to Easter Road. If they'd reduced the number by staggering the sale of tickets they would have reduced the queues and prevented the phone and online meltdown that ensued.
Other Clubs can do it but since HSL were allocated loyalty Points it was pretty clear the Club were just using it as an incentive for people to invest in HSL - which is not about attendance at matches. If they wanted to create something to encourage people to subscribe it should have been rewarded in some other way and not by high-jacking the Loyalty Scheme.
Also Football needs to be a customer focused business for the full supporter base not just a few hundred fans that attend every match. This is not a dig at those who regularly attend all away matches. An away season ticket inside a Loyalty Scheme would have seen those who attend most games ensuring they have first dibbs on tickets for the biggest of matches.
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27-07-2016 09:51 PM #77This quote is hidden because you are ignoring this member. Show QuoteMature, sensible signature required for responsible position. Good prospects for the right candidate. Apply within.
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27-07-2016 09:59 PM #78This quote is hidden because you are ignoring this member. Show Quote"There's class, there's first class and there's Hibs class" - Eddie Turnbull
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27-07-2016 10:00 PM #79
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27-07-2016 10:02 PM #80This quote is hidden because you are ignoring this member. Show Quote"There's class, there's first class and there's Hibs class" - Eddie Turnbull
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27-07-2016 10:03 PM #81
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This quote is hidden because you are ignoring this member. Show QuoteLast edited by StevieCowan; 27-07-2016 at 10:05 PM.
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27-07-2016 10:05 PM #82This quote is hidden because you are ignoring this member. Show Quote
Hibs themselves scrapped the Loyalty points system."There's class, there's first class and there's Hibs class" - Eddie Turnbull
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27-07-2016 10:05 PM #83
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27-07-2016 10:13 PM #84This quote is hidden because you are ignoring this member. Show Quote
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27-07-2016 10:15 PM #85This quote is hidden because you are ignoring this member. Show Quote"There's class, there's first class and there's Hibs class" - Eddie Turnbull
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27-07-2016 10:19 PM #86
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27-07-2016 10:22 PM #87This quote is hidden because you are ignoring this member. Show Quote
Yup but I was told abuse (and I've no time for people that resort to abusing the Ticket Staff who're just doing their job) related to Cup Final tickets. The Club created the reason for complaints. All avoidable if they implemented the system as it was intended.
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27-07-2016 10:22 PM #88This quote is hidden because you are ignoring this member. Show Quote"There's class, there's first class and there's Hibs class" - Eddie Turnbull
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27-07-2016 10:50 PM #89
i liked the loyalty points scheme. I bought a season ticket and i was awarded points for this. Having the season ticket gave me preference for a ticket for every away game i went to. (I missed three last season!) I got my loyalty points for each game i bought a ticket for and attended. As simple as that!
The complaints i read on here about this and that in the loyalty scheme were sometimes so childish yet others caught on to the idea and it grew and grew.
It makes me wonder though that if the team had not been doing so well the last couple of seasons would there have been such a demand for away tickets? We are in a situation where we are playing at smaller grounds who are not used to such large supports following the visiting team. Hence the need to restrict the number who do travel.
There are very few supporters who do have 100% attendance records at games and its only right that they should continue to be able to get their tickets. Most of them do though also have season tickets for Easter Road which would guarantee them a ticket for away games.
So whatt was all the fuss about? Hibs just cant please them all, no matter what they do! Personally i think it was due to the giving of the extra points to those who joined the share scheme that upset the apple cart.
As i say i thought the Loyalty scheme was fair on the people who bought a season ticket and travelled to away games and were rewarded with the points for doing so.
Now that reward has been taken back and nothing is put in its place?
The away season ticket formula does not suit me so i wont be joining in the 350 who will benefit from the new scheme but have to take my chances with my season ticket privileges and hope for the best!
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28-07-2016 01:05 AM #90This quote is hidden because you are ignoring this member. Show Quote
When you do something unexpected for your customer it's being proactive.
When you do something in response to a customer its being reactive.
When you do something and don't take the customer with you ....sorry that's inexcusable and deserves criticism.
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