DIGITAL SEASON TICKET ON Apple Wallet

[TAHibby]

I tried reinstalling app, removing last years ticket etc but only thing that worked was going to gmail via chrome mobile Web browser. Even using Samsung browser didn't work. So if you're still having issues try going to gmail via chrome browser only

[Wheat Hound]

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I tried reinstalling app, removing last years ticket etc but only thing that worked was going to gmail via chrome mobile Web browser. Even using Samsung browser didn't work. So if you're still having issues try going to gmail via chrome browser only

You are a legend! Gmail via chrome worked now 👌

[Sir David Gray]

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I have a Google pay/wallet account but when I click the link it tells me it can't download, try later. Has for a few days now.

Have you accessed the email Hibs sent you from a web browser as opposed to the email app on your phone?

Mine worked without any issues but there's been reports of some people having issues until they tried it from a web browser.

[H113EE5]

I asked the Ticket Office on Sunday evening about the problem. They got back to me around 11:00. Great customer service. They suggested using Chrome to access my email account rather than Outlook. It still didn't work first time. Opened another window with Google Pay and, Hey presto, Abracadabra, Hocus Pocus..... it worked. I'm one hHappy season ticket holder.

[h185forever]

Anyone else still waiting this email?

[The Spaceman]

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Anyone else still waiting this email?

Aye. It’s all good though - they’ll be issuing in batches.

[dp00]

I’ve not even had my season tickets yet


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[Stonewall]

I managed to download my st first time and for the first time ever: have hope.

[hfcok]

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Anyone else still waiting this email?

Yes I am as well.

[TheCabbage]

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Yes I am as well.

I emailed at 9pm last night for my group who hadn’t had the email.
Aidan got back to me had issued and amended the email address on 1 of our references by 9:45pm
Excellent service

Drop them a wee email tickets@hibernianfc.co.uk

[hfcok]

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I emailed at 9pm last night for my group who hadn’t had the email.
Aidan got back to me had issued and amended the email address on 1 of our references by 9:45pm
Excellent service

Drop them a wee email tickets@hibernianfc.co.uk

Thanks I will drop them an email. Cheers for info.

[AL-Qaholik]

Haven't had mine yet but the email says they should have all been sent out by July 29th...

[banchoryhibs]

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Ticket office told me that there are problems with Android phones but if you use a browser it will work. I used Google Chrome and it loaded

I wish I'd read this thread a few hours ago - the problem was doing my head in

All good now

Cheers

[BlackSheep]

Still not got my digital ticket email, got the physical cards so that’s fine…. But wish these things went a lot smoother for all!!

[h185forever]

Wrote to ticket office last night re my digital ticket(s), Paul resent to me this morning ….not sure were the originals went tho..checked the usual folders.

great service

[hfcok]

Yes I did to after info from The Cabbage, emailed last night and received digital this morning, brilliant quick service, thanks again to everyone for info.

[hibby19]

Noticed they sent an email a while back saying all digital season tickets should be received by 29th July so emailed this morning looking for our three and got a reply and digital tickets received within the hour. Like others, not sure why they weren’t received in the first place but all sorted now!