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  1. #1

    DIGITAL SEASON TICKET ON Apple Wallet

    Anyone know how to put my new season ticket onto Apple Wallet?


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  3. #2
    @hibs.net private member bingo70's Avatar
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    Quote Originally Posted by Still Smiling View Post
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    Anyone know how to put my new season ticket onto Apple Wallet?
    Should have got an email with it attached. There’s an option there to just click add to wallet.

    I’ve never done it before so hopefully it works but seems straight forward enough.

  4. #3
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by bingo70 View Post
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    Should have got an email with it attached. There’s an option there to just click add to wallet.

    I’ve never done it before so hopefully it works but seems straight forward enough.
    That’s exactly how it works

  5. #4
    I have an Android phone so can't comment on the Apple procedure but it was very simple to add mine to Google Wallet, think it was done in two clicks. I would imagine the Apple option would be similar.

  6. #5
    @hibs.net private member tamig's Avatar
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    Quote Originally Posted by bingo70 View Post
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    Should have got an email with it attached. There’s an option there to just click add to wallet.

    I’ve never done it before so hopefully it works but seems straight forward enough.
    Very straightforward.

    You just need to have the email though - and I'm not sure if they've all been sent out yet.

  7. #6
    First Team Breakthrough jazzy7070's Avatar
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    Quote Originally Posted by tamig View Post
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    Very straightforward.

    You just need to have the email though - and I'm not sure if they've all been sent out yet.
    got my email yesterday and the cards this morning 🙌

  8. #7
    Quote Originally Posted by jazzy7070 View Post
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    got my email yesterday and the cards this morning 🙌
    Tx. Have got my new card but not the email!

  9. #8
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    Quote Originally Posted by Still Smiling View Post
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    Tx. Have got my new card but not the email!
    Don’t worry you’re not the only one who has got their card but not the email… I’m sure they’ll all arrive before next Sunday.

  10. #9
    First Team Breakthrough H113EE5's Avatar
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    Quote Originally Posted by Sir David Gray View Post
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    I have an Android phone so can't comment on the Apple procedure but it was very simple to add mine to Google Wallet, think it was done in two clicks. I would imagine the Apple option would be similar.
    I successfully saved to last year’s card to Google Pay but now continually get a ‘something’s gone wrong’ message now. I’ve reinstalled the App but still fails. Any ideas, chaps

  11. #10
    @hibs.net private member eastterrace's Avatar
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    Quote Originally Posted by H113EE5 View Post
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    I successfully saved to last year’s card to Google Pay but now continually get a ‘something’s gone wrong’ message now. I’ve reinstalled the App but still fails. Any ideas, chaps
    im getting same as you saying something gone wrong .

  12. #11
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    Quote Originally Posted by eastterrace View Post
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    im getting same as you saying something gone wrong .
    I'm getting exactly the same problem
    Don't know how to fix it. It worked OK last
    Year

  13. #12
    Quote Originally Posted by madsen5 View Post
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    I'm getting exactly the same problem
    Don't know how to fix it. It worked OK last
    Year
    Same for me

  14. #13
    Coaching Staff Gatecrasher's Avatar
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    Quote Originally Posted by H113EE5 View Post
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    I successfully saved to last year’s card to Google Pay but now continually get a ‘something’s gone wrong’ message now. I’ve reinstalled the App but still fails. Any ideas, chaps
    Getting the same. Gave up after a few tries.

  15. #14
    First Team Regular TAHibby's Avatar
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    I think there might possibly be an issue on ticketmaster's side. Google Pay just very recently updated to Google Wallet, I'm not sure if ticketmaster have adjusted things to account for this as the link is still 'gpay'. Dont know of this is the case but all I can think of seeing as others have had same issue. This update to Google wallet happened after the Norwich game

    Has anyone on android been able to add the ticket to Google wallet?

  16. #15
    First Team Regular TAHibby's Avatar
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    Quote Originally Posted by Sir David Gray View Post
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    I have an Android phone so can't comment on the Apple procedure but it was very simple to add mine to Google Wallet, think it was done in two clicks. I would imagine the Apple option would be similar.
    Are you using the older version, Google Pay as opposed to Google Wallet? Think those who have updated to Wallet might be goosed for the moment

  17. #16
    @hibs.net private member green day's Avatar
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    Quote Originally Posted by TAHibby View Post
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    I think there might possibly be an issue on ticketmaster's side. Google Pay just very recently updated to Google Wallet, I'm not sure if ticketmaster have adjusted things to account for this as the link is still 'gpay'. Dont know of this is the case but all I can think of seeing as others have had same issue. This update to Google wallet happened after the Norwich game

    Has anyone on android been able to add the ticket to Google wallet?
    Did it before, uninstalled this am, and did it again - no issues.

    I suspect it may be an issue with your phone and specific software if it works fine on mine. Usually these glitches even themselves out for all phones over first couple weeks of a change.

  18. #17
    First Team Regular TAHibby's Avatar
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    Thanks 👍🏼 will have another go later, hopefully a reinstall works

  19. #18
    @hibs.net private member the_ginger_hibee's Avatar
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    I removed last years then installed this seasons, got round issue I was having. Might have just been a fix for myself only, but worth a try.

  20. #19
    First Team Breakthrough H113EE5's Avatar
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    Google Wallet update could be the reason. We’ll done. I’ve emailed the ticket office and asked them to investigate.

    Thank you for the help.

    GGTTH

  21. #20
    @hibs.net private member
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    Have a read of this thread to help with Google wallet:

    https://www.hibs.net/showthread.php?...postie!!/page3

    Basically, you have to open the e-mail from a browser to get the download to work.

  22. #21
    @hibs.net private member thebakerboy's Avatar
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    Quote Originally Posted by H113EE5 View Post
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    I successfully saved to last year’s card to Google Pay but now continually get a ‘something’s gone wrong’ message now. I’ve reinstalled the App but still fails. Any ideas, chaps
    Ticket office told me that there are problems with Android phones but if you use a browser it will work. I used Google Chrome and it loaded

  23. #22
    First Team Breakthrough
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    I just downloaded it on my Samsung tablet and it came up on the phone as well. Problem solved.

  24. #23
    Coaching Staff Gatecrasher's Avatar
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    Quote Originally Posted by thebakerboy View Post
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    Ticket office told me that there are problems with Android phones but if you use a browser it will work. I used Google Chrome and it loaded
    just worked for me, used chrome on my mobile. Thanks.

  25. #24
    @hibs.net private member bod's Avatar
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    I also gave up ,updated Google wallet & changed email address to the one that ticketmaster have , still same message

  26. #25
    @hibs.net private member tamig's Avatar
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    Quote Originally Posted by bod View Post
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    I also gave up ,updated Google wallet & changed email address to the one that ticketmaster have , still same message
    Use a browser to open the email then you’re good to go.

  27. #26
    Coaching Staff Coco Bryce's Avatar
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    Piece of cake on Android.

    Downloaded straight into wallet 👍🏻

  28. #27
    @hibs.net private member speedy_gonzales's Avatar
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    Did the season e-ticket come from Hibs or Ticketmaster?
    I'm fairly confident I haven't received it yet (checked my spam folder), obviously have the physical ticket but would prefer to use the Google wallet one....

  29. #28
    Coaching Staff NAE NOOKIE's Avatar
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    Quote Originally Posted by TAHibby View Post
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    I think there might possibly be an issue on ticketmaster's side. Google Pay just very recently updated to Google Wallet, I'm not sure if ticketmaster have adjusted things to account for this as the link is still 'gpay'. Dont know of this is the case but all I can think of seeing as others have had same issue. This update to Google wallet happened after the Norwich game

    Has anyone on android been able to add the ticket to Google wallet?
    I did it this morning mate absolutely no problem. I could be wrong but the folk who seem to be having issues are the ones who downloaded their ST last year, which I didn't.

  30. #29
    First Team Breakthrough TheCabbage's Avatar
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    Quote Originally Posted by speedy_gonzales View Post
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    Did the season e-ticket come from Hibs or Ticketmaster?
    I'm fairly confident I haven't received it yet (checked my spam folder), obviously have the physical ticket but would prefer to use the Google wallet one....
    Don’t have my email yet either

  31. #30
    @hibs.net private member GordonHFC's Avatar
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    I have a Google pay/wallet account but when I click the link it tells me it can't download, try later. Has for a few days now.

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