Zebra Finance

[Danderhall Hibs]

This quote is hidden because you are ignoring this member. Show Quote

Back to original OP question.

How long are Zebra taking to get in touch?

Renewed earlier this afternoon and filled in the Zebra Application Form. Got my confirmation e-mail from the club but I have heard nothing yet from Zebra.

Anyone renewed recently and how long did it take for Zebra to react?

If memory serves me right last year I had an e-mail from Zebra almost immediately.

I have checked junk mail and nothing there.

Something’s gone wrong mate - as I said earlier this is the first year I’ve not had the bother you’re having - the systems a bit sensitive and falls over with daft things like leaving a space in your mobile number. The TO will sort it (eventually) but you’ll need to call them. They had to reset my order 3 times last season.

[H18 SFR]

This quote is hidden because you are ignoring this member. Show Quote

Back to original OP question.

How long are Zebra taking to get in touch?

Renewed earlier this afternoon and filled in the Zebra Application Form. Got my confirmation e-mail from the club but I have heard nothing yet from Zebra.

Anyone renewed recently and how long did it take for Zebra to react?

If memory serves me right last year I had an e-mail from Zebra almost immediately.

I have checked junk mail and nothing there.

Get in touch with Zebra, they said that their automated system occasionally mucks up. They manually resent it within minutes.

[RoslinInstHibby]

So I used the finance option for the 1st time and got the paperwork through from them pretty quickly, however when I log into my hibs account it looks as though I haven't renewed.....is this normal? Cheers

[staunchhibby]

Renewed mines.Was very quick and today received copy of agreement.

[J-C]

Mine was all done in around 30 min and 1st payment taken on Monday.

[Famous Fiver]

Glad to report all done and dusted today.

I e-mailed Zebra, they told me nothing had been received at their end and to go in and try again.

Did that, applied for the Finance, and got a confirmation e-mail within minutes. E-signed the agreement so DD all set up and sorted.

Phew!

[Bobby's Cinema]

This quote is hidden because you are ignoring this member. Show Quote

Glad to report all done and dusted today.

I e-mailed Zebra, they told me nothing had been received at their end and to go in and try again.

Did that, applied for the Finance, and got a confirmation e-mail within minutes. E-signed the agreement so DD all set up and sorted.

Phew!

Done this twice now and still nothing from Zebra. Third time lucky?

[H113EE5]

This quote is hidden because you are ignoring this member. Show Quote

Mine was all done in around 30 min and 1st payment taken on Monday.

#me too Allwent through perfectly.

[Rocky]

This quote is hidden because you are ignoring this member. Show Quote

So I used the finance option for the 1st time and got the paperwork through from them pretty quickly, however when I log into my hibs account it looks as though I haven't renewed.....is this normal? Cheers

Does it still show a notification that you have renewals available? And no sign of the purchase in your account history? Have you signed the zebra documents (electronically online)?

[SaulGoodman]

❗️ | Due to current challenges with finance provider Zebra Finance, the payment plan option is not currently available to supporters looking to purchase a season ticket for next season.

We'll provide further updates as soon as possible.

Hibs twitter

[Stevie Reid]

This quote is hidden because you are ignoring this member. Show Quote

❗️ | Due to current challenges with finance provider Zebra Finance, the payment plan option is not currently available to supporters looking to purchase a season ticket for next season.

We'll provide further updates as soon as possible.

Hibs twitter

Thanks man. Doesn't sound very encouraging re: Zebra

[worcesterhibby]

I think Hearts, Rangers and Celtic use them as well. Aberdeen use a company called V12..they may be getting some panic calls from SPL clubs right now !

[dp00]

Interesting I’ve paid my first month with them already ?


Sent from my iPhone using Tapatalk

[Brightside]

Gone belly up i hear. Huge impact for Hibs

[The 90+2]

This quote is hidden because you are ignoring this member. Show Quote

Interesting I’ve paid my first month with them already ?


Sent from my iPhone using Tapatalk

You’ll probably get off with a free season ticket now 👍

[Brightside]

Be careful about giving any other funds to Zebra. If they are going bust you wont see that money again. And if it doesnt go to Hibs they wont be expected to hand out the STs.

[Hermit Crab]

So basically if you want a ST now you'll have to pay it outright unless another finance company takes over. Could be challenging for a family of 2/3/4 to find the money in a oner. Could be a massive drop in sales next season unless tis is resolved sharpish.

[hibsforeurope]

This quote is hidden because you are ignoring this member. Show Quote

Be careful about giving any other funds to Zebra. If they are going bust you wont see that money again. And if it doesnt go to Hibs they wont be expected to hand out the STs.

If they are going burst should any existing DD's that have not been paid be cancelled? I can't see any payments already taken going to the club?

[SaulGoodman]

This quote is hidden because you are ignoring this member. Show Quote

If they are going burst should any existing DD's that have not been paid be cancelled? I can't see any payments already taken going to the club?

If they go into Admin they will most likely see out any existing arrangements they have already made and you’ll pay the direct debit as normal.

They won’t take on new customers however, that’s why no one that hasn’t already renewed can do it right now.

[matty_f]

This quote is hidden because you are ignoring this member. Show Quote

If they go into Admin they will most likely see out any existing arrangements they have already made and you’ll pay the direct debit as normal.

They won’t take on new customers however, that’s why no one that hasn’t already renewed can do it right now.

From what I can see on twitter it looks like arrangements made before 8pm yesterday would be honoured, so I wouldn't be cancelling direct debits or anything just now.

As far as I'm concerned, I'm considering mine good until I hear otherwise.

[hibsforeurope]

This quote is hidden because you are ignoring this member. Show Quote

From what I can see on twitter it looks like arrangements made before 8pm yesterday would be honoured, so I wouldn't be cancelling direct debits or anything just now.

As far as I'm concerned, I'm considering mine good until I hear otherwise.

That's good to know. my payment is due tomorrow or Monday, fingers crossed it's taken.

[Power]

I’m sure this will have caught Hibs and other clubs off guard.

No doubt they will be reacting in the moment to find an alternative one that fits us all (us and the club) - V12 Finance is a good shout but how long will onboarding take? A headache I’m sure the club can do without - Ideally they would have had a contingency plan should Zebra had an unplanned exit at any moment.

Scüñthorpe more precise this morning about where the issue lies -
We have today been informed that Zebra Finance are removing their finance service from the football market with immediate effect.


Options for us directly too.
I’ll be looking at 0% or low interest 12 month credit card to make my purchase for me and the wee man. I would’ve been making a similar credit check type application anyway. It will give me flexibility to pay it up on my terms and not Zebra Finance.

[The 90+2]

How come the fans rep’ is kicking about the bounce but not on here? (Checked after KP posted above)

[Skol]

On the plus side it will be easier to get tickets for tynecastlr with a smaller season ticket base.

[SteveHFC]

This quote is hidden because you are ignoring this member. Show Quote

On the plus side it will be easier to get tickets for tynecastlr with a smaller season ticket base.

[telford hibbee]

Doesn't just affect hibs there are lots of other clubs that were using them.

[Hibernia&Alba]

This quote is hidden because you are ignoring this member. Show Quote

On the plus side it will be easier to get tickets for tynecastlr with a smaller season ticket base.

[hibee_girl]

https://www.leedsunited.com/news/tic.../zebra-finance

Leeds calling it a technical issue

[Hermit Crab]

Hearts use it as well, my hearts supporting mate says theres nothing on Hearts website about any issues with Zebra.



EDIT.

Just got a text saying Hearts having the same problem now.

[proud_and_green]

I thought that zebra paid hibs the full season ticket amount less a finance arrangement fee at the point the agreement is signed and that we (the fans with finance St's) then paid zebra the full loan amount over the 11 months. So Hibs should not be short as a result of this.
Neither should there be an issue with repayments although it may be possible for an administrator to call in the full loan amount if there is an insolvency event.

Sent from my G8441 using Tapatalk