Zebra Finance

***H18 SFR*** · 14-03-2019 04:46 PM

Decided to put my season ticket renewals on the finance option because my back dates pay rise likely won't be through until the end of April now.

How quickly have folk heard back from Zebra? I've not even had an acknowledgement email that I've applied.

**the pie eater** · 14-03-2019 05:03 PM

Originally Posted by H18 SFR

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Decided to put my season ticket renewals on the finance option because my back dates pay rise likely won't be through until the end of April now.

How quickly have folk heard back from Zebra? I've not even had an acknowledgement email that I've applied.

Applied on the 7th March.

Received email later that night to sign doc.

Confirmation and payment dates 12.03.19.

I would call them to make sure they have received your application

**LustForLeith** · 15-03-2019 05:38 PM

Originally Posted by the pie eater

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Applied on the 7th March.

Received email later that night to sign doc.

Confirmation and payment dates 12.03.19.

I would call them to make sure they have received your application

Just out of curitosy when was your payment date?

I’m trying to time it so it’s after my paybdste of the 25!

***Danderhall Hibs*** · 15-03-2019 05:42 PM

Originally Posted by LustForLeith

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Just out of curitosy when was your payment date?

I’m trying to time it so it’s after my paybdste of the 25!

You can just call them after it’s set up and change it.

**LustForLeith** · 15-03-2019 05:45 PM

Originally Posted by Danderhall Hibs

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You can just call them after it’s set up and change it.

I know that’ll be a thing I put in my to do list and never get round to doing it!

**the pie eater** · 15-03-2019 07:27 PM

Originally Posted by LustForLeith

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Just out of curitosy when was your payment date?

I’m trying to time it so it’s after my paybdste of the 25!

Around the 29th of the month.

**LustForLeith** · 16-03-2019 03:32 AM

Originally Posted by the pie eater

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Around the 29th of the month.

Thanks 👍

**Famous Fiver** · 26-03-2019 04:38 PM

Back to original OP question.

How long are Zebra taking to get in touch?

Renewed earlier this afternoon and filled in the Zebra Application Form. Got my confirmation e-mail from the club but I have heard nothing yet from Zebra.

Anyone renewed recently and how long did it take for Zebra to react?

If memory serves me right last year I had an e-mail from Zebra almost immediately.

I have checked junk mail and nothing there.

***Radium*** · 14-03-2019 05:08 PM

The same day but was diverted to my junk mail

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**Nicho87** · 14-03-2019 05:14 PM

I done the 11 month payment last year but remember the 4 month payment became available can anyone see a 4 month payment payment plan? Or will there be one?

**traceyhibs** · 14-03-2019 05:24 PM

Originally Posted by Nicho87

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I done the 11 month payment last year but remember the 4 month payment became available can anyone see a 4 month payment payment plan? Or will there be one?

The 4 month one tends to come on 2-3 weeks before the deadline. Will ask when in tomorrow if this will be on again this year.

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***Mikey*** · 14-03-2019 05:14 PM

Originally Posted by H18 SFR

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Decided to put my season ticket renewals on the finance option because my back dates pay rise likely won't be through until the end of April now.

How quickly have folk heard back from Zebra? I've not even had an acknowledgement email that I've applied.

I've had a problem too, even although I got a confirmation email.

I contacted the ticket office and was told that it was stuck in my basket (despite the confirmation email) and they've reset it. I was told it would filter through but nothing has appeared yet. I'll give it until tomorrow and chase it up again.

**hailhail22** · 14-03-2019 05:30 PM

Originally Posted by H18 SFR

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Decided to put my season ticket renewals on the finance option because my back dates pay rise likely won't be through until the end of April now.

How quickly have folk heard back from Zebra? I've not even had an acknowledgement email that I've applied.

I applied 3 nights ago and did not hear anything so I emailed Zebra today to ask and they said they had not received the application from the club yet and to contact them.

I contacted the ticket office today but got cut off, they phoned back and left a voicemail to say my application had been rejected which I thought was weird because I hadn’t heard anything at all from Zebra finance at all.

Went back online and done the application again, got an email from zebra finance straight away asking for a signature as soon as I done that I got an email back to say I had been accepted.

***J-C*** · 14-03-2019 05:32 PM

Think it may depend if you've used them before and on their database, I renewed on the 1st day and got an e-mail within a couple of minutes

***Rattler*** · 14-03-2019 05:40 PM

I just renewed my 2 season tickets 5 minutes ago and have received the loan documents from Zebra already. Used Zebra for the past 3 years - maybe that's why it went through so quick.

***matty_f*** · 14-03-2019 06:46 PM

Originally Posted by J-C

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Think it may depend if you've used them before and on their database, I renewed on the 1st day and got an e-mail within a couple of minutes

Same here. Sorted out very quickly.

***tamig*** · 14-03-2019 06:04 PM

Originally Posted by H18 SFR

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Decided to put my season ticket renewals on the finance option because my back dates pay rise likely won't be through until the end of April now.

How quickly have folk heard back from Zebra? I've not even had an acknowledgement email that I've applied.

Got an email back the same day to sign the docs.

***O'Rourke3*** · 14-03-2019 06:11 PM

There should be a sticky. Problems are usually spaces in telephone numbers. Sorted my details out before I applied this year and eveything was done within 5 minutes of submitting. confirmation signed Doc in e-mail the following day.

***H18 SFR*** · 14-03-2019 06:09 PM

Thanks everyone. I have emailed Zebra.

***Danderhall Hibs*** · 14-03-2019 11:03 PM

Originally Posted by H18 SFR

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Thanks everyone. I have emailed Zebra.

They’ll tell you to contact Hibs. This is the first year I’ve not had the bother you’re having - the systems a bit sensitive and falls over with daft things like leaving a space in your mobile number. The TO will sort it (eventually). They had to reset my order 3 times last season.

***judas*** · 14-03-2019 07:27 PM

I called Zebra and won’t believe a thing they say until I see it in black and white.

***Ringothedog*** · 14-03-2019 08:26 PM

Originally Posted by judas

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I called Zebra and won’t believe a thing they say until I see it in black and white.

😂

***H18 SFR*** · 15-03-2019 09:38 AM

Hibs have said it's all went through ok but I've not had to e-sign anything like described above.

**BobMilne** · 15-03-2019 12:20 PM

Originally Posted by H18 SFR

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Decided to put my season ticket renewals on the finance option because my back dates pay rise likely won't be through until the end of April now.

How quickly have folk heard back from Zebra? I've not even had an acknowledgement email that I've applied.

I applied on the first day of renewal. Got confirmation from Hibs.
Waited few days but nothing from zebra. Checked order history with ticket site and had nothing so applied again and everything worked as normal.

Maybe try again

***H18 SFR*** · 15-03-2019 03:30 PM

Messaged the club and Zebra, the confirmation email went astray. All sorted and signed up now. Thanks all.

***.Sean.*** · 15-03-2019 03:54 PM

When is the deadline?

**hailhail22** · 15-03-2019 04:27 PM

Originally Posted by .Sean.

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When is the deadline?

April 12th for early bird and instalments, they done 4 monthly payments last season as well so I am sure they will do that again after the deadline.

Seat release is 7th June

***.Sean.*** · 15-03-2019 04:29 PM

Originally Posted by hailhail22

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April 12th for early bird and instalments, they done 4 monthly payments last season as well so I am sure they will do that again after the deadline.

Seat release is 7th June

Perfect never realised we had as long, was starting to panic!

**Earlydelivery** · 15-03-2019 04:04 PM

Just renewed about an hour ago ... girl said just over 1000 been purchased.

**RoslinInstHibby** · 26-03-2019 08:08 PM

So I used the finance option for the 1st time and got the paperwork through from them pretty quickly, however when I log into my hibs account it looks as though I haven't renewed.....is this normal? Cheers

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