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  1. #1
    First Team Breakthrough
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    Hibs ticketing website error

    Been online today trying to buy tickets for Dundee but everytime I try to navigate around the eticketing site it just crashes. Happening on both my phone and computer. I know there was an issue not long ago with the website but unsure if that was still going on. Anyone else having similar issues?


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  3. #2
    Quote Originally Posted by RamYer1902 View Post
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    Been online today trying to buy tickets for Dundee but everytime I try to navigate around the eticketing site it just crashes. Happening on both my phone and computer. I know there was an issue not long ago with the website but unsure if that was still going on. Anyone else having similar issues?
    I tried for Dundee tickets last week and was getting the same. Gave up in the end and went to the ticket office before the game yesterday. It's been like this for about 4 weeks now.

  4. #3
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by scott_b_ View Post
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    I tried for Dundee tickets last week and was getting the same. Gave up in the end and went to the ticket office before the game yesterday. It's been like this for about 4 weeks now.
    Celtic tickets will be on sale soon, this needs sorted pronto

  5. #4
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    Quote Originally Posted by scott_b_ View Post
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    I tried for Dundee tickets last week and was getting the same. Gave up in the end and went to the ticket office before the game yesterday. It's been like this for about 4 weeks now.
    Pathetic that folk are still having issues after almost a month.

    Oh well - I'll just give the TO a call in the morning

  6. #5
    @hibs.net private member Hermit Crab's Avatar
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    Just wait until Hearts away go on sale. There will be a riot.
    Hibs.nets negative posting legend and unofficial ticket agent.

  7. #6
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    Was literally coming on to specifically ask when the Celtic tickets go on sale.

  8. #7
    @hibs.net private member Hiber-nation's Avatar
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    Took me half an hour to get Dundee tickets trying 3 different browsers at a time when hardly anyone would be logged on. This has got to be fixed pronto.

  9. #8
    @hibs.net private member Jones28's Avatar
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    Pretty poor stuff.

  10. #9
    @hibs.net private member silverhibee's Avatar
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    Quote Originally Posted by Hermit Crab View Post
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    Just wait until Hearts away go on sale. There will be a riot.
    Will be back to queuing outside the ground at the wee Windows.

  11. #10
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    Think we just need to have faith that Pronto is working on it.

  12. #11
    Prediction League Supremo - 05/06 MB62's Avatar
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    Quote Originally Posted by hibs69 View Post
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    Think we just need to have faith that Pronto is working on it.
    Been having minor problems with the ticket website for a few months now and despite the promise ticketmaster would fix it (unable to reasign seats to members for cat B games e.g Hamilton) this still hasn't been fixed.
    It's an insignificant problem but just another problem nonetheless

  13. #12
    @hibs.net private member Hermit Crab's Avatar
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    Quote Originally Posted by silverhibee View Post
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    Will be back to queuing outside the ground at the wee Windows.

    That wouldn't be a bad thing if we're not going to fix the online issue.
    Hibs.nets negative posting legend and unofficial ticket agent.

  14. #13
    Testimonial Due SON OF PADDY's Avatar
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    I was buying tickets for the POTY night, It took me three attempts to get them.
    Olso noticed that the Celtic cup tickets were on sale late this afternoon!
    But it wouldn't let me buy my own seat, I eventually just gave up.🙄

  15. #14
    @hibs.net private member oldbutdim's Avatar
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    Quote Originally Posted by RamYer1902 View Post
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    Been online today trying to buy tickets for Dundee but everytime I try to navigate around the eticketing site it just crashes. Happening on both my phone and computer. I know there was an issue not long ago with the website but unsure if that was still going on. Anyone else having similar issues?
    I had a terrible time trying. Sometimes there was no option for tickets to Dundee, other times I got as far as clicking on THAT link only to be returned to the home page.
    I emailed the club but got an answer that didn't really address my question............

    Tried 'one last time' and the whole thing progressed smoothly!


  16. #15
    Quote Originally Posted by SON OF PADDY View Post
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    I was buying tickets for the POTY night, It took me three attempts to get them.
    Olso noticed that the Celtic cup tickets were on sale late this afternoon!
    But it wouldn't let me buy my own seat, I eventually just gave up.🙄
    The Celtic cup match isn't on sale yet.

  17. #16
    @hibs.net private member Hermit Crab's Avatar
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    Quote Originally Posted by Steven79 View Post
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    The Celtic cup match isn't on sale yet.
    Its not but the link to buy tickets is on the site, although when you click the link you are taken to ma of the stadium that is all greyed out at the moment.


    https://www.eticketing.co.uk/hiberni...ent/Index/2569
    Hibs.nets negative posting legend and unofficial ticket agent.

  18. #17
    Quote Originally Posted by Hermit Crab View Post
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    Its not but the link to buy tickets is on the site, although when you click the link you are taken to ma of the stadium that is all greyed out at the moment.


    https://www.eticketing.co.uk/hiberni...ent/Index/2569
    They always do that with cup games before they go on sale.

  19. #18
    @hibs.net private member .Sean.'s Avatar
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    Is this still going on. Absolute disgrace if so. Celtic tickets will be carnage.
    ''It's always been just part of the culture. Growing up, for most working-class kids, is all about football, music or clothes. You might not have much money, but whatever you have got, you're going to look good.'' - Paul Weller

  20. #19
    @hibs.net private member Hiber-nation's Avatar
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    Quote Originally Posted by .Sean. View Post
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    Is this still going on. Absolute disgrace if so. Celtic tickets will be carnage.
    I've emailed them asking for an assurance that it will be fixed for the Celtc game. Can't imagine they could put them on sale with the website basically inoperable.

  21. #20
    Testimonial Due SON OF PADDY's Avatar
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    Quote Originally Posted by Steven79 View Post
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    They always do that with cup games before they go on sale.


    No wonder couldn't get any then.🙄

  22. #21
    @hibs.net private member Rattler's Avatar
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    I was on the eticketing website earlier this morning getting tickets for the Dundee game...

    No issues at all on the website and checked out within a couple of minutes - used Chrome if that makes any difference?

  23. #22
    @hibs.net private member hibbymac's Avatar
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    Quote Originally Posted by SON OF PADDY View Post
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    I was buying tickets for the POTY night, It took me three attempts to get them.
    Olso noticed that the Celtic cup tickets were on sale late this afternoon!
    But it wouldn't let me buy my own seat, I eventually just gave up.
    🙄
    It's only "Hospitality" that's on sale at the moment.
    " Whatever the future may hold, Fans of this unique club will stand firm in Hibernians corner. Yes, united they stand, those wonderful supporters and The greatest football club on earth, " - Hibernian F.C. The team that wouldn't die. Click here

  24. #23
    Day Tripper matty_f's Avatar
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    Quote Originally Posted by .Sean. View Post
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    Is this still going on. Absolute disgrace if so. Celtic tickets will be carnage.
    I don't think it's still going on, I went and got tickets for Dundee this morning and was on and off the site in a few minutes with the tickets purchased.

    Couldn't have been easier, really.

    If it's any use, I used Chrome as the browser, seems to work better on that than on Explorer.
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  25. #24
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    I’ve been on three times in the past fortnight, this time for Rangers tickets. In and out, again, with no issues at all using safari on an iPhone.

    What are the issues people are getting? Strange how it’s not effecting everyone.

  26. #25
    Left by mutual consent! Peevemor's Avatar
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    Quote Originally Posted by BouncerRoss View Post
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    I’ve been on three times in the past fortnight, this time for Rangers tickets. In and out, again, with no issues at all using safari on an iPhone.

    What are the issues people are getting? Strange how it’s not effecting everyone.
    Onsafari_christopherbiggins_gilliantaylforth.jpg

  27. #26
    Testimonial Due SON OF PADDY's Avatar
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    Quote Originally Posted by hibbymac View Post
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    It's only "Hospitality" that's on sale at the moment.

    I've now sussed that out!🙄😉

  28. #27
    @hibs.net private member hibbymac's Avatar
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    Quote Originally Posted by SON OF PADDY View Post
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    I've now sussed that out!🙄😉
    " Whatever the future may hold, Fans of this unique club will stand firm in Hibernians corner. Yes, united they stand, those wonderful supporters and The greatest football club on earth, " - Hibernian F.C. The team that wouldn't die. Click here

  29. #28
    @hibs.net private member HibeeMassive's Avatar
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    Quote Originally Posted by BouncerRoss View Post
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    I’ve been on three times in the past fortnight, this time for Rangers tickets. In and out, again, with no issues at all using safari on an iPhone.

    What are the issues people are getting? Strange how it’s not effecting everyone.
    It’s affecting people with a large network and/or a long history, apparently.

    I fit that bill and was still having issues last week, not tried again since then. Latest issues I was having was I could get onto the site ok but either couldn’t get logged in without an error or when I did occasionally get in whenever I tried to add tickets to the basket it then spat up the error page.

    I’ve ended up having to use my daughters account to purchase Celtic away and Raith tickets.

  30. #29
    ADMIN marinello59's Avatar
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    I had issues trying to buy Dundee tickets and nearly gave up. There are no excuses for letting it run on this long, it’s not as if nobody is emailing them to ask for help. Meanwhile they get rewarded for their incompetence by charging telephone booking fees. It’s simply not acceptable.
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  31. #30
    @hibs.net private member Hermit Crab's Avatar
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    3059 tickets went on sale today for Noel Gallagher at the Edinburgh playhouse this May, I was in and out on Ticketmasters website in less than 3 minutes with tickets in the stalls with no hold ups or system errors. A very smooth process

    Bear in mind that Ticketmaster were not selling all 3059 as See tickets and ATG tickets were also selling them too.

    3600 tickets go on sale for the Hearts game at Tynecastle and the system cant cope. Wish Hibs would just pay for, or upgrade the system to a decent standard.
    Hibs.nets negative posting legend and unofficial ticket agent.

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