FANS REP APPRECIATION POST-
Seen a lot of negativity towards the fans reps role, what they do etc over the last couple of weeks so I thought I should share one of the many things that Tracey Smith has done over the past couple of years yet doesn’t shout from the rooftops looking for credit.
A Hungarian family, Dad, Ferenc and son, Rafael are huge Adam Bogdan fans. They reached out on social media to a few places a couple of months back looking to see how they could get tickets for a game at Easter Road to come and watch Adam play.
Tracey took it upon herself to guide them in the right direction in getting tickets, helped them in every step of the way in organising their trip to Scotland for the Aberdeen game. Not only that but she arranged for the Dad, Mum and Son to meet Adam after the game. They were absolutely over the moon, also to Adam’s credit he stood chatting to them for a good half an hour and brought his partner over to meet them as well.
Dark days at Easter Road just now so really nice to witness stories like this.
Huge credit to Tracey for all of her hard work and effort without asking for so much as a thank you.
You’re a credit to Hibs and a credit to our support.
💚
Results 1 to 20 of 20
Thread: Well done Tracey Smith!
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09-02-2019 08:31 AM #1
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- Oct 2009
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Well done Tracey Smith!
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09-02-2019 08:33 AM #2
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- 12,991
Superb story ...The fans reps are great at this sort of stuff. Loads of amazing examples . Nice one
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09-02-2019 08:45 AM #3
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- May 2012
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As Leeann says the club is more than the result on a Saturday afternoon.
Well done Tracey, Maybe we should praise as much as we criticise.
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09-02-2019 08:49 AM #4
A nice story and good to hear.
I would imagine being a fans rep must seem like a pretty thankless task most of the time. Putting your heart and soul in something but getting nothing but criticism, moans and groans in return.
Keep up the good work Tracey.
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09-02-2019 09:02 AM #5
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- Oct 2009
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Is it possible to edit the thread title? Just noticed the autocorrect error!
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09-02-2019 09:11 AM #7
Would be good to see more examples of what they actually do, then there would maybe be a bit more support for the role going forward
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09-02-2019 09:15 AM #8
I think both of them are magic,they can both make themselves disappear.
Seriously well done Tracey, a great feel good story in these troubled times.
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09-02-2019 09:15 AM #9
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- May 2007
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- 2,578
Don’t doubt this is their strength/comfort zone, but the role, as originally advised, is much broader than this. Tackling concerns of the support should be their priority - e.g. e-ticketing issues and backwards step in communication.
Feels like both lean towards their comfort zones and shy away from the rest.
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09-02-2019 09:32 AM #10
A good news story without doubt and in keeping with the way the club has welcomed fans over the years. Credit to all those that made it happen.
Other threads will cover the details but a fan elected board member should be about a bit more.
Sent from my iPhone using Tapatalk
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09-02-2019 09:38 AM #11
It might be an idea to publish some news regularly on what they've been doing as part of their role.
Maybe then some of us might believe that Frank isn't actually an imaginary character after all
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09-02-2019 11:15 AM #12
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- Dec 2017
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- 755
For those interested, the references to 'social media' possibly refer, in part, to this hibs.net thread: http://www.hibs.net/showthread.php?3...the-first-time
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09-02-2019 11:32 AM #13
Well done Tracey.
The only negative thing I read on here is the OP using the phrase "reached out" - makes me want to boak........
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09-02-2019 12:00 PM #14
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- Jun 2012
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It's a nice story but we need far more communication from the fans reps and the club in general. Tracey has posted on here a few times and I even had a wee bun fight with her that we resolved amicably. She comes across very well and I just wish she would post on here a wee bit more often as I think it would do her reputation and that of the role a lot of good.
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09-02-2019 12:12 PM #15
Maybe they don´t come on often because they don´t like banging their own drums, they should, even the small positives or contributions can make a difference to some.
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09-02-2019 12:20 PM #16This quote is hidden because you are ignoring this member. Show Quote
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09-02-2019 12:26 PM #17
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This quote is hidden because you are ignoring this member. Show Quote
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09-02-2019 12:28 PM #18
I agree but what I mean is they maybe do alot of small things that they think may not be worth mentioning, and, if they did mention it some of our fans may well be saying oh look at you bigging yourself up. if yi ken whit ah mean.
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09-02-2019 12:38 PM #19
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- Jun 2012
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This quote is hidden because you are ignoring this member. Show Quote
For the avoidance of doubt I'm not expecting fans reps to be popping up on every thread but when there are threads about ticketing, catering, safety etc then I would expect them to at least acknowledge the concerns and say the club will be informed and then report back on actions if any.
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