Hearts Away Tickets

**hailhail22** · 17-10-2018 11:09 AM

Originally Posted by smack

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I’m getting a server error in hibernianfc application

What I am getting as well

**seanshow** · 17-10-2018 11:10 AM

any progress would be appreciated?

Grey circle of death
Made it to the website
Can see the game on the list
in proccess of buying tickets
job done and smug as f***

**~~JXM73~~** · 17-10-2018 11:10 AM

Got big grey queue donut

***wookie70*** · 17-10-2018 11:11 AM

Originally Posted by scott_b_

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Getting the attached on both my work and personal laptop

Attachment 21314

Same here, laptop and phone. I was logged in on all three accounts I control but it all went breasts skywards at noon. The usual shambles which would be easily sorted with a loyalty scheme. Not even sure I would have enough points for a ticket this time but it would save this miserable hour of my life two or more time a season

**franck sauzee** · 17-10-2018 11:11 AM

502 proxy error, site is down. Hibs get this sorted!!!

**Gloucester Hibs** · 17-10-2018 11:12 AM

Originally Posted by franck sauzee

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502 proxy error, site is down. Hibs get this sorted!!!

Same for me!

***dp00*** · 17-10-2018 11:13 AM

I cleared my history and cookies and got back on

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***Radium*** · 17-10-2018 11:13 AM

Should have charged the phone

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**Big_Franck** · 17-10-2018 11:13 AM

It's a shame that Dempster's aim to improve the 'supporter experience' doesn't extend to the purchasing of match tickets.

***wookie70*** · 17-10-2018 11:14 AM

The donut is back

**CB_NO3** · 17-10-2018 11:14 AM

Circle of death for me. Been stuck for about 25 minutes.

**marinello59** · 17-10-2018 11:14 AM

Originally Posted by wookie70

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Same here, laptop and phone. I was logged in on all three accounts I control but it all went breasts skywards at noon. The usual shambles which would be easily sorted with a loyalty scheme. Not even sure I would have enough points for a ticket this time but it would save this miserable hour of my life two or more time a season

There's part of the problem. If everybody is logged on at the same time on multiple devices and accounts then of course the system will crash. It's hardly a shambles, it's a small wait.

**hibbysam** · 17-10-2018 11:15 AM

Originally Posted by dp00

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I cleared my history and cookies and got back on

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Same now.

**NadeAteMyLunch!** · 17-10-2018 11:15 AM

Usual shambles. If LD is refusing to bring back loyalty points then at least introduce a ballot or something. This is a pure joke in the middle of the working day every time

**hughio** · 17-10-2018 11:16 AM

Originally Posted by wookie70

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The donut is back

I am mad.Sitting here like a donut watching a donut and waiting to be put in a foul mood😡when it crashes me out.Trying for 40 mins now in middle of a working day.I should really be sacked.Thanks for all the stress!

**Cameron1875** · 17-10-2018 11:16 AM

Originally Posted by marinello59

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There's part of the problem. If everybody is logged on at the same time on multiple devices and accounts then of course the system will crash. It's hardly a shambles, it's a small wait.

Ticketmaster handle gigs for tens of thousands though with some of the biggest bands in the world.

Without trying to slag off Hibs, 15,000 to 20,000 people trying to buy just over 3,000 tickets shouldn't be causing the whole site to go down surely?!

Unless we have a crap contract with them where they only allow limited access. If so then the system needs changed or scrapped.

**18Hibee75** · 17-10-2018 11:17 AM

Has anyone actually got tickets yet? I’ve been near the end of the queue for about 25 minutes now

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**Big_Franck** · 17-10-2018 11:17 AM

Originally Posted by marinello59

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There's part of the problem. If everybody is logged on at the same time on multiple devices and accounts then of course the system will crash. It's hardly a shambles, it's a small wait.

That is part of the problem, but it's not the source of the problem. Fans have only taken to using multiple browsers on days like this because of the farce that the ticketing site has been for the last 3/4 years. If we could trust to site to behave like most other sites then we wouldn't need the insurance of the backup browsers.

**green&left** · 17-10-2018 11:17 AM

Originally Posted by marinello59

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There's part of the problem. If everybody is logged on at the same time on multiple devices and accounts then of course the system will crash. It's hardly a shambles, it's a small wait.

They've almost been on sale for 20 minutes now and between here and social media i've not seen one person say they've managed to even log on yet let alone buy a ticket.

It's a shambles.

**Barney McGrew** · 17-10-2018 11:17 AM

Been logged onto the site since 11.30, got the wheel of death and been waiting patiently.

I’ve now got kicked out.

Absolute ****ing shambles as usual. Hibs MUST get this sorted out.

***dp00*** · 17-10-2018 11:17 AM

Originally Posted by Cameron1875

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Ticketmaster handle gigs for tens of thousands though with some of the biggest bands in the world.

Without trying to slag off Hibs, 15,000 to 20,000 people trying to buy just over 3,000 tickets shouldn't be causing the whole site to go down surely?!

Unless we have a crap contract with them where they only allow limited access. If so then the system needs changed or scrapped.

Did someone not say before it’s based on the package hibs have from ticket master ?

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**NadeAteMyLunch!** · 17-10-2018 11:18 AM

Originally Posted by Cameron1875

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Ticketmaster handle gigs for tens of thousands though with some of the biggest bands in the world.

Without trying to slag off Hibs, 15,000 to 20,000 people trying to buy just over 3,000 tickets shouldn't be causing the whole site to go down surely?!

Unless we have a crap contract with them where they only allow limited access. If so then the system needs changed or scraped.

I assume we pay Ticketmaster a lot less than big bands so get a shoddier service as a result 🤷🏼

***CapitalGreen*** · 17-10-2018 11:18 AM

Originally Posted by Cameron1875

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Ticketmaster handle gigs for tens of thousands though with some of the biggest bands in the world.

Without trying to slag off Hibs, 15,000 to 20,000 people trying to buy just over 3,000 tickets shouldn't be causing the whole site to go down surely?!

Unless we have a crap contract with them where they only allow limited access. If so then the system needs changed or scraped.

It won't even be anywhere close to 15,000 to 20,000 people trying, probably a lot less than a quarter of that.

***wookie70*** · 17-10-2018 11:18 AM

Originally Posted by marinello59

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There's part of the problem. If everybody is logged on at the same time on multiple devices and accounts then of course the system will crash. It's hardly a shambles, it's a small wait.

I suppose it depends on what you are doing and what plans you have. If the club want to do it this way then fans will maximise their chances.

**Pretty Boy** · 17-10-2018 11:19 AM

The circle moved!!

***Hibs Class*** · 17-10-2018 11:19 AM

Originally Posted by dp00

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Did someone not say before it’s based on the package hibs have from ticket master ?

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Maybe someone can ask the question at the AGM next week.

**marinello59** · 17-10-2018 11:20 AM

Originally Posted by Cameron1875

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Ticketmaster handle gigs for tens of thousands though with some of the biggest bands in the world.

Without trying to slag off Hibs, 15,000 to 20,000 people trying to buy just over 3,000 tickets shouldn't be causing the whole site to go down surely?!

Unless we have a crap contract with them where they only allow limited access. If so then the system needs changed or scrapped.

I think its a cost thing, you get what you pay for. When it's only realistically for 6 games a year paying for a more expensive contract probably ain't worth it. i could be wrong though......this is frustrating but beats spending a night in the cold.