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  1. #421
    Quote Originally Posted by May2116 View Post
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    Leeann’s reply to me suggesting there should be an ‘I don’t care I’ll sit anywhere’ option with how many tickets you need, to save time and stress of being told multiple sections don’t have your required selections:

    ‘Sam, thanks for the note. I can summarise the ticketing system we have in a few lines. It works well 90% of the time and is flexible and allows us for example to tie family groups / friends accounts together for ease of purchase. It has many plus points however it also could be improved in a number of areas. This is a project that we have been working to improve (what we have) while under contract and to consider our options for the future. Tech is moving at pace and the static access and ticketing system we have needs improvement and we are looking at the options available. A new system is hundreds of thousands of pounds depending on the access requirements at turnstiles and the tech so whatever decision we make, I am taking precautions to try to ensure as much as humanly possible that it is the correct one. IN the meantime, we are trying to improve what we have,’
    The 90% observation is interesting - I suppose hibs sell in the region of (for arguments sake) 400,000 ‘tickets’ for individual matches. The vast majority of this number is season tickets which are in effect multiple purchases - say 19 games at 14,000 which equates to 266,000 which is 66% of all ticket transactions.

    The issue really lies in 6 away games and any cup ties with limited demand. There is a cost to value (for the club) in a loyalty points basis because they’ll sell the tickets anyway, and the fans are split because the fans who wouldn’t benefit from a loyalty system prefer the current system because they can get a chance of a ticket where they otherwise wouldn’t.

    I suppose I come back to the most important point being if you don’t look after the fans who go the most, they won’t go.


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  3. #422
    Coaching Staff Smartie's Avatar
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    How many days early do you need to pitch up to ensure that you get through the turnstiles on time to see kick off?

  4. #423
    @hibs.net private member Carheenlea's Avatar
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    Quote Originally Posted by Purple & Green View Post
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    The 90% observation is interesting - I suppose hibs sell in the region of (for arguments sake) 400,000 ‘tickets’ for individual matches. The vast majority of this number is season tickets which are in effect multiple purchases - say 19 games at 14,000 which equates to 266,000 which is 66% of all ticket transactions.

    The issue really lies in 6 away games and any cup ties with limited demand. There is a cost to value (for the club) in a loyalty points basis because they’ll sell the tickets anyway, and the fans are split because the fans who wouldn’t benefit from a loyalty system prefer the current system because they can get a chance of a ticket where they otherwise wouldn’t.

    I suppose I come back to the most important point being if you don’t look after the fans who go the most, they won’t go.


    I disagree with that. The regular travelling fans and long time ST holders will be the same guys who have always went before - and seen some dreadful Hibs teams in the process. A dodgy ticketing arrangement for some games won’t stop them supporting the club, and I suspect Hibs know that fine well.

  5. #424
    First Team Breakthrough Ged's Avatar
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    Does anyone know when they can be collected? I was hoping to pop in tomorrow as I'll be nearby.

  6. #425
    Quote Originally Posted by Ged View Post
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    Does anyone know when they can be collected? I was hoping to pop in tomorrow as I'll be nearby.
    Original post says tickets available for collection from Thursday 18\10 (today)
    👍
    What a moment this is!
    It's Liam Henderson to deliver......

  7. #426
    Coaching Staff Albanian Hibs's Avatar
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    Quote Originally Posted by Ged View Post
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    Does anyone know when they can be collected? I was hoping to pop in tomorrow as I'll be nearby.
    My pal collected ours this morning

  8. #427
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by Ged View Post
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    Does anyone know when they can be collected? I was hoping to pop in tomorrow as I'll be nearby.
    Away season tickets are today, if you ordered online yesterday, I’d wait a day or two

  9. #428
    @hibs.net private member Hermit Crab's Avatar
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    There a huge pile of them on the desk waiting to be put in envelopes when I was in a hour ago so I'd definitely leave until tomorrow at the earliest.

  10. #429
    @hibs.net private member Scouse Hibee's Avatar
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    Quote Originally Posted by Ged View Post
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    Does anyone know when they can be collected? I was hoping to pop in tomorrow as I'll be nearby.
    Away ST can be collected today, everyone else that bought yesterday can collect from Saturday. Was passing so just called in and asked.

  11. #430
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    Our AST ones were delivered today.

  12. #431
    @hibs.net private member Hermit Crab's Avatar
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    Quote Originally Posted by H18 SFR View Post
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    Our AST ones were delivered today.

    , got mine.

  13. #432
    First Team Breakthrough Ged's Avatar
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    Quote Originally Posted by Scouse Hibby View Post
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    Away ST can be collected today, everyone else that bought yesterday can collect from Saturday. Was passing so just called in and asked.
    Thanks.

  14. #433
    Rumour going about that due to a system error Hibs sold duplicate tickets for same seats and folk have received email and monies refunded.

  15. #434
    Quote Originally Posted by Cod Boy View Post
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    Rumour going about that due to a system error Hibs sold duplicate tickets for same seats and folk have received email and monies refunded.
    Just saw that on Twitter is it a hoax??

    Sent from my SM-G950F using Tapatalk

  16. #435
    Quote Originally Posted by Cod Boy View Post
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    Rumour going about that due to a system error Hibs sold duplicate tickets for same seats and folk have received email and monies refunded.
    Sounds like fake news, probably Jambos trying to cheer themselves up after hearing of their "star" players being injured.

  17. #436
    @hibs.net private member Winston Ingram's Avatar
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    Has this sold out?

  18. #437
    Mine came in the post today.

    Buzzing.

  19. #438
    @hibs.net private member Hermit Crab's Avatar
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    Quote Originally Posted by Borderhibbie76 View Post
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    Just saw that on Twitter is it a hoax??

    Sent from my SM-G950F using Tapatalk

    The email screenshot looks genuine to me.

  20. #439
    @hibs.net private member CallumLaidlaw's Avatar
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    Quote Originally Posted by Hermit Crab View Post
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    The email screenshot looks genuine to me.
    Probably quite easy to be knocked up. Wording seems poor and seen a couple of folk giving it a bit of nudge nudge wink wink on twitter too.


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  21. #440
    @hibs.net private member Hermit Crab's Avatar
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    Quote Originally Posted by CallumLaidlaw View Post
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    Probably quite easy to be knocked up. Wording seems poor and seen a couple of folk giving it a bit of nudge nudge wink wink on twitter too.


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    So was my Mrs, now I have a 7month old.

  22. #441
    @hibs.net private member CropleyWasGod's Avatar
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    Quote Originally Posted by CallumLaidlaw View Post
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    Probably quite easy to be knocked up. Wording seems poor and seen a couple of folk giving it a bit of nudge nudge wink wink on twitter too.


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    And the date is wrong.

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  23. #442
    @hibs.net private member whereswallace?'s Avatar
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    Juts noticed this! The email was done as a wind up by me to my mates who I got tickets for.
    [IMG]381313_2307180833812_1078031841_2523339_2139902811 _n[/IMG]

  24. #443
    Have Hibs even tweeted this being sold out yet?

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