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View Poll Results: Loyalty points?

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Thread: Loyalty Points

  1. #151
    @hibs.net private member Carheenlea's Avatar
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    Quote Originally Posted by PatHead View Post
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    Honest question and not trying to stir things. How many people do you know that want tickets but miss out on Tynecastle, Ibrox or Parkhead?
    Last season I missed out on one trip to Ibrox and one at Tynecastle, but fortunately was able to acquire tickets for both games from a friend who had a spare and one from a spare ticket thread.


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  3. #152
    Testimonial Due Since90+2's Avatar
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    Quote Originally Posted by WhileTheChief.. View Post
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    How could he possibly know? Unless he does, which he doesnít !!

    He is right however to say that there will be a cost involved.

    If every penny raised through HSL is important to us then surely the same applies to every penny spent?
    I just find it abit odd to be banging on about the cost when we have no idea what it is. It might be £50 a week for all we know which is nothing in reality.

    Where do you draw the line if every penny spent should go to the first team? Should Hibs stop getting involved in community outreach programs as they undoubtedly have a cost?

  4. #153
    Quote Originally Posted by Since90+2 View Post
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    Where do you draw the line if every penny spent should go to the first team? Should Hibs stop getting involved in community outreach programs as they undoubtedly have a cost?
    If it suits peopleís argument, or own situation, then theyíd probably argue yes to this.

    Every time this debate crops up the same people argue the same point and Itíll generally suit their point of view or whether or not there is a benefit to them in having or not having such a scheme.

    As others have pointed out, I find it strange that other clubs in our league can run a points scheme successfully without all the talk of costs, elite groups etc.

  5. #154
    @hibs.net private member WhileTheChief..'s Avatar
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    Quote Originally Posted by Since90+2 View Post
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    I just find it abit odd to be banging on about the cost when we have no idea what it is. It might be £50 a week for all we know which is nothing in reality.

    Where do you draw the line if every penny spent should go to the first team? Should Hibs stop getting involved in community outreach programs as they undoubtedly have a cost?
    I agree with you, the cost is probably not whatís stopping the club from implementing a scheme.

    However, every time HSL gets mentioned weíre told that every penny counts!

    I donít know where to draw the line. Personally Iím not really into the whole community club stuff so if we can save money there Iím all for it! I think the Hibernian Community Trust is completely separate from the club though other than them getting space in the south stand?

    BHFC, youíre totally wrong if youíre referring to me? I donít have strong feelings either way about a loyalty scheme.

    If the club club bring one in then great, if they donít, well it doesnít affect me in the slightest.

    I think Iím still allowed to discuss the point though?

  6. #155
    Quote Originally Posted by Ozyhibby View Post
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    I already covered this earlier in the thread. Too lazy to type it again.


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    It wouldíve saved you time (and money) to have just said no.

  7. #156
    Quote Originally Posted by WhileTheChief.. View Post
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    I agree with you, the cost is probably not whatís stopping the club from implementing a scheme.

    However, every time HSL gets mentioned weíre told that every penny counts!

    I donít know where to draw the line. Personally Iím not really into the whole community club stuff so if we can save money there Iím all for it! I think the Hibernian Community Trust is completely separate from the club though other than them getting space in the south stand?

    BHFC, youíre totally wrong if youíre referring to me? I donít have strong feelings either way about a loyalty scheme.

    If the club club bring one in then great, if they donít, well it doesnít affect me in the slightest.

    I think Iím still allowed to discuss the point though?
    I wasnít referring to you. Just how I see it generally.

  8. #157
    @hibs.net private member Speedy's Avatar
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    Quote Originally Posted by Since90+2 View Post
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    You mention the cost nearly every single time. Do you have any idea how much it costs the club? Even a rough indication? £50 a week? £100? £500?

    Given that you continually mention the cost I'm assuming you have some rough idea and guide to what these costs are.
    If he told you we couldn't afford to buy Leigh Griffiths, or Lionel Messi would you question his source?

    His previous post clearly states he was told cost was prohibitive. Seems a reasonable reason to mention it.

    The club simply don't broadcast these things.

  9. #158
    Testimonial Due Since90+2's Avatar
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    Quote Originally Posted by Speedy View Post
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    If he told you we couldn't afford to buy Leigh Griffiths, or Lionel Messi would you question his source?
    Eh no not really because that would be ridiculous. If we are having a discussion about the costs of a loyalty points scheme to the club then it's best to keep it sensible.

  10. #159
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    Quote Originally Posted by My_Wife_Camille View Post
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    Me and 3 other home and away regulars missed a game at Ibrox a few years ago
    Thanks for replying. It appears as though you are the only one who has missed a game. If that is the case and you have only missed one game in a few seasons maybe the system works?

  11. #160
    @hibs.net private member Speedy's Avatar
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    Quote Originally Posted by Since90+2 View Post
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    Eh no not really because that would be ridiculous. If we are having a discussion about the costs of a loyalty points scheme to the club then it's best to keep it sensible.
    Exactly. It's also ridiculous to dismiss cost as a factor because a particular poster can't tell you the figures.

  12. #161
    Testimonial Due Since90+2's Avatar
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    Quote Originally Posted by Speedy View Post
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    Exactly. It's also ridiculous to dismiss cost as a factor because a particular poster can't tell you the figures.
    I wonder how Aberdeen and Hearts are able to run such a scheme with these prohibitive costs. It's very strange that they do this knowing the impact it has on the football budget.

    Either they are happy to run such a scheme knowing the costs will impact their playing budget but do it anyway or such prohibitive costs don't actually exist. I think most people will be able to draw their own conclusions as to what the correct answer is .

  13. #162
    @hibs.net private member Speedy's Avatar
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    Quote Originally Posted by Since90+2 View Post
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    I wonder how Aberdeen and Hearts are able to run such a scheme with these prohibitive costs. It's very strange that they do this knowing the impact it has on the football budget.

    Either they are happy to run such a scheme knowing the costs will impact their playing budget but do it anyway or such prohibitive costs don't actually exist. I think most people will be able to draw their own conclusions as to what the correct answer is .
    I've no idea how much it costs but I'll refrain from using Hearts as a barometer for good financial management.

  14. #163
    Testimonial Due Since90+2's Avatar
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    Quote Originally Posted by Speedy View Post
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    I've no idea how much it costs but I'll refrain from using Hearts as a barometer for good financial management.
    And Aberdeen?

    Infact I agree we should not introduce a loyalty point scheme as we are clearly saving a huge amount that these two clubs are pumping into a loyalty points scheme to the detriment of their playing squad. One up for us.
    Last edited by Since90+2; 11-10-2018 at 07:22 PM.

  15. #164
    @hibs.net private member Speedy's Avatar
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    Quote Originally Posted by Since90+2 View Post
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    And Aberdeen?
    As I said, no idea.

  16. #165
    Testimonial Due Since90+2's Avatar
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    Quote Originally Posted by Speedy View Post
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    As I said, no idea.

  17. #166
    @hibs.net private member My_Wife_Camille's Avatar
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    Quote Originally Posted by PatHead View Post
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    Thanks for replying. It appears as though you are the only one who has missed a game. If that is the case and you have only missed one game in a few seasons maybe the system works?
    The system only works for me because I'm lucky enough to get tickets from a player, otherwise I imagine that I would have missed a few more like MWHIBEES (I think) has. I know I'm fortunate to have the benefit that I don't need to worry about tickets but even then still I'm still right behind an attendance points system because it's much fairer.

  18. #167
    @hibs.net private member Kojock's Avatar
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    Quote Originally Posted by Since90+2 View Post
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    You mention the cost nearly every single time. Do you have any idea how much it costs the club? Even a rough indication? £50 a week? £100? £500?

    Given that you continually mention the cost I'm assuming you have some rough idea and guide to what these costs are.
    Given sales are now only online or via the call centre surely the TO must be saving money as they don't need to hire extra staff (including stewards) to cater for the large queues that used to gather at ER. Could this money not be used for any points system introduced.

  19. #168
    Heats scheme is well run and easily understood by all their supporters. My brother is a season ticket holder and has been for about 40 years or so. He cannot get a ticket for ER because he no longer goes to away games and therefore doesn't have enough points. Why a system like this can't be done for us is utterly baffling.

  20. #169
    Quote Originally Posted by HappyAsHellas View Post
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    Heats scheme is well run and easily understood by all their supporters. My brother is a season ticket holder and has been for about 40 years or so. He cannot get a ticket for ER because he no longer goes to away games and therefore doesn't have enough points. Why a system like this can't be done for us is utterly baffling.
    I know a few of them and they rarely if ever complain about it. Easily understood and if theyíve not got the points they canít go.

    Not sure why we canít just ask them for the code and copy and paste it.

  21. #170
    Commited Shareholder Iggy Pope's Avatar
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    When the old points system was abandoned, the first game I missed out on was the cup game at Hearts in 2017. First Scottish cup tie I had missed in 36/years.
    I went radge and on these pages suggested I might consider telling HSL to forget my perpetual subs. A heated moment that I never went through with, but my rage was met with sarcasm and scorn by a poster, prominent on this thread, who now seems to believe that a points system will divert funds from the playing budget.
    At that stage, the lack of a points system was about to do just that. In my case.

    I spoke to Leanne at the time (she in fact, called me) and was left in no doubt that the main reason the system was pulled was down to several complaints, of differing degree of politeness, about the decision to give HSL members an extra 100 points therefore taking them up the tier rating. Tier rating that was pivotal to getting tickets for the big ones.

    Pitiful stuff. I never asked for anything extra and in return lost what I had.

    I still had close to 700 points showing on my Club ticket log in and I’ve never heard a convincing argument for its abolition. Those who go no further than EH7 to watch the Hibs appear to be the most vocal about its cost to the club.
    Last edited by Iggy Pope; 12-10-2018 at 12:15 PM.

  22. #171
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by Iggy Pope View Post
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    When the old points system was abandoned, the first game I missed out on was the cup game at Hearts in 2017. First Scottish cup tie I had missed in 36/years.
    I went radge and on these pages suggested I might consider telling HSL to forget my perpetual subs. A heated moment that I never went through with, but my rage was met with sarcasm and scorn by a poster, prominent on this thread, who now seems to believe that a points system will divert funds from the playing budget.
    At that stage, the lack of a points system was about to do just that. In my case.

    I spoke to Leanne at the time (she in fact, called me) and was left in no doubt that the main reason the system was pulled was down to several complaints, of differing degree of politeness, about the decision to give HSL members an extra 100 points therefore taking them up the tier rating. Tier rating that was pivotal to getting tickets for the big ones.

    Pitiful stuff. I never asked for anything extra and in return lost what I had.

    I still had close to 700 points showing on my Club ticket log in and Iíve never heard a convincing argument for its abolition. Those who go no further than EH7 to watch the Hibs appear to be the most vocal about its cost to the club.
    Couldnít have put it better myself IP

  23. #172
    @hibs.net private member WhileTheChief..'s Avatar
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    Thing is, itís not down to people posting on here, itís the clubís decision.

    The fact that a few posters on here are maybe against a scheme is completely irrelevant.

  24. #173
    @hibs.net private member Speedy's Avatar
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    Quote Originally Posted by Iggy Pope View Post
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    When the old points system was abandoned, the first game I missed out on was the cup game at Hearts in 2017. First Scottish cup tie I had missed in 36/years.
    I went radge and on these pages suggested I might consider telling HSL to forget my perpetual subs. A heated moment that I never went through with, but my rage was met with sarcasm and scorn by a poster, prominent on this thread, who now seems to believe that a points system will divert funds from the playing budget.
    At that stage, the lack of a points system was about to do just that. In my case.

    I spoke to Leanne at the time (she in fact, called me) and was left in no doubt that the main reason the system was pulled was down to several complaints, of differing degree of politeness, about the decision to give HSL members an extra 100 points therefore taking them up the tier rating. Tier rating that was pivotal to getting tickets for the big ones.

    Pitiful stuff. I never asked for anything extra and in return lost what I had.

    I still had close to 700 points showing on my Club ticket log in and Iíve never heard a convincing argument for its abolition. Those who go no further than EH7 to watch the Hibs appear to be the most vocal about its cost to the club.
    Let's be honest, most people want a system that suits them. And there's no agreement on what benefits the system is trying to achieve. That's the biggest problem.

    That leads to complaints, bickering, debates about long term ST holders v new ST holders, and ultimately club resource spent dealing with it.

    FWIW, I agree with many posters that the Hearts system is fair and means those who go get first dibs (in my case that would mean I'd miss out but that's fair because I only get to a dozen or so games a year). Unfortunately not everyone has that view and for now the club seem to have concluded that it's not worth it.

  25. #174
    Coaching Staff LancashireHibby's Avatar
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    The cost argument is a red herring as itís functionality is already built in to the Ticketmaster system that the club use and is entirely automatic, bar the physical act of typing one number in to a box when setting the fixture up on the system. Thereís not even a need to check back when selling the tickets via the call centre and online has been the case recently. Works fine at other clubs and Iíve never known such an issue to cause such a consistent level of bad PR for the club apart from maybe the catering.

  26. #175
    @hibs.net private member HH81's Avatar
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    Quote Originally Posted by LancashireHibby View Post
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    The cost argument is a red herring as itís functionality is already built in to the Ticketmaster system that the club use and is entirely automatic, bar the physical act of typing one number in to a box when setting the fixture up on the system. Thereís not even a need to check back when selling the tickets via the call centre and online has been the case recently. Works fine at other clubs and Iíve never known such an issue to cause such a consistent level of bad PR for the club apart from maybe the catering.
    Matt
    I don't think the issue is cost or the actual scheme. It's been done to death this but ultimately the club sees season ticket sales as more important than loyalty points. You can see their point.
    Cougars!!!

  27. #176
    Commited Shareholder Iggy Pope's Avatar
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    Quote Originally Posted by WhileTheChief.. View Post
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    Thing is, itís not down to people posting on here, itís the clubís decision.

    The fact that a few posters on here are maybe against a scheme is completely irrelevant.
    Opinions posted on here are now to be considered irrelevant? Itís clear that the club read, and sometimes respond, to views on here.

  28. #177
    Commited Shareholder Iggy Pope's Avatar
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    Quote Originally Posted by Speedy View Post
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    Let's be honest, most people want a system that suits them. And there's no agreement on what benefits the system is trying to achieve. That's the biggest problem.

    That leads to complaints, bickering, debates about long term ST holders v new ST holders, and ultimately club resource spent dealing with it.

    FWIW, I agree with many posters that the Hearts system is fair and means those who go get first dibs (in my case that would mean I'd miss out but that's fair because I only get to a dozen or so games a year). Unfortunately not everyone has that view and for now the club seem to have concluded that it's not worth it.
    I think it’s regular away travellers that want the away ticketing system that suits them and quite right too.
    This isn’t about ST holders and never should have been.
    ST holder is only a starter for 10 until he travels.

    The bickering comes about as we try to introduce brain surgery into the process of clipping ones fingernails.

  29. #178
    Commited Shareholder Iggy Pope's Avatar
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    Quote Originally Posted by HH81 View Post
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    Matt
    I don't think the issue is cost or the actual scheme. It's been done to death this but ultimately the club sees season ticket sales as more important than loyalty points. You can see their point.
    They donít need compared. Thatís a real irrelevance.

  30. #179
    @hibs.net private member WhileTheChief..'s Avatar
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    What Iím saying is that they wonít not bring back a loyalty scheme based on 1 or 2 folk on here questioning it.

    They clearly donít value the opinions on here or theyíd have brought it back no?

    I just donít see why youíre trying to pick an argument with other fans when your gripe is with the club?

  31. #180
    Testimonial Due Victor Park's Avatar
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    Quote Originally Posted by Iggy Pope View Post
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    I think itís regular away travellers that want the away ticketing system that suits them and quite right too.
    This isnít about ST holders and never should have been.
    ST holder is only a starter for 10 until he travels.

    The bickering comes about as we try to introduce brain surgery into the process of clipping ones fingernails.
    Correct - and also there is no doubt that if we had a loyalty points system in place the crowds for the recent Aberdeen and Ross County cup games at Easter Road would also have been higher than they were.

    The lack of a loyalty point system is costing the club money.

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