hibs.net Messageboard

Page 1 of 3 123 LastLast
Results 1 to 30 of 63
  1. #1
    Coaching Staff Sylar's Avatar
    Join Date
    Nov 2005
    Location
    Lanark/Palo Alto
    Age
    32
    Posts
    14,479
    Gamer IDs

    Gamertag: sjmcg1304

    Worst Airlines/Flight Experiences

    Turned up to Glasgow this morning to find my flight to Philadelphia is delayed by 3 hours. Meaning I miss my connection onto San Francisco, so I've now been bumped onto a later flight and won't get to California until 6am tomorrow morning.

    I vowed never to fly with American Airlines after a previous horrific experience coming back from Chicago, but this was booked through my work.

    Is there a worse airline out there than American?


  2. Log in to remove the advert

  3. #2
    Coaching Staff Smartie's Avatar
    Join Date
    Aug 2002
    Age
    40
    Posts
    7,662
    RyanAir.

    I can't stand their charging policy - upsell, upsell, upsell.

    Just tell me the price and I'll decide whether or not I want to pay it rather than hide, obfuscate, and sneak extra little bits on here, there and everywhere.

    The last time I flew with them I'd forgotten to print off boarding passes before getting to the airport. I accepted that there would be a fee to do this - but not £80 each for the two of us, so it was £160 to print off a couple of bits of paper at the airport.

    I avoid them like the plague now.

  4. #3
    Coaching Staff frazeHFC's Avatar
    Join Date
    Aug 2007
    Location
    South Queensferry
    Age
    25
    Posts
    8,270
    Gamer IDs

    Gamertag: Frazdazhfc
    Jet2 - wouldn't have minded if the plane went down just to stop them playing Jess Glynn every 2 minutes.

  5. #4
    @hibs.net private member GlesgaeHibby's Avatar
    Join Date
    Apr 2007
    Location
    Edinburgh
    Age
    31
    Posts
    6,231
    Quote Originally Posted by Smartie View Post
    This quote is hidden because you are ignoring this member. Show Quote
    RyanAir.

    I can't stand their charging policy - upsell, upsell, upsell.

    Just tell me the price and I'll decide whether or not I want to pay it rather than hide, obfuscate, and sneak extra little bits on here, there and everywhere.

    The last time I flew with them I'd forgotten to print off boarding passes before getting to the airport. I accepted that there would be a fee to do this - but not £80 each for the two of us, so it was £160 to print off a couple of bits of paper at the airport.

    I avoid them like the plague now.
    That is scandalous - never flown with them and plan to avoid it if possible.

    Always been quite happy with Jet2 or Easyjet at the low cost end. Loganair for the Coffee and Tunnocks Caramel Wafer (well worth the £400 return from Edinburgh to Kirkwall or Sumburgh ).

  6. #5
    Administrator hibee_girl's Avatar
    Join Date
    Apr 2002
    Location
    Lochend, Edinburgh
    Age
    33
    Posts
    15,197
    EasyJet are by far the worst, delayed all the time, rude staff at all levels. Avoid them at all costs if possible now.

    We fly with Ryanair 2 or 3 times a year and have never had any issues with them, feared the worst when our flight got cancelled due to the ash cloud a few years ago but they were the easiest to deal with.

    Always hear complaints about American Airlines but again never had any issues with them (watch our flights in October be ruined now! )

  7. #6
    Coaching Staff Sylar's Avatar
    Join Date
    Nov 2005
    Location
    Lanark/Palo Alto
    Age
    32
    Posts
    14,479
    Gamer IDs

    Gamertag: sjmcg1304
    Quote Originally Posted by hibee_girl View Post
    This quote is hidden because you are ignoring this member. Show Quote
    EasyJet are by far the worst, delayed all the time, rude staff at all levels. Avoid them at all costs if possible now.

    We fly with Ryanair 2 or 3 times a year and have never had any issues with them, feared the worst when our flight got cancelled due to the ash cloud a few years ago but they were the easiest to deal with.

    Always hear complaints about American Airlines but again never had any issues with them (watch our flights in October be ruined now! )
    This definitely isn't the first issue I've had, and I know a LOT of other folk who just won't fly with them. After the hell I've had today, I can see why.

    Credit where it's due, they organised a hotel and new flight very efficiently this evening - but they seem so well oiled in dealing with disastrous experiences rather than providing a decent service that doesn't require that.

  8. #7
    Not so much the airlines themselves but the people who fly easyjet and Ryanair.

    Passengers queuing 3 hours before take off in a manner that I would expect to see if the apocalypse was arriving to ensure their suitcase can go in the overhead to avoid paying for it to go in the hold depresses the hell out of me.

    Rivalled only by the ****s who've paid speedy boarding and act as if they are flying 1st class London to LA rather than actually just getting on a plane from Stanstead to Alicante before the rest of the riff raff.

  9. #8
    @hibs.net private member
    Join Date
    Apr 2007
    Posts
    2,844
    Quote Originally Posted by Sylar View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Turned up to Glasgow this morning to find my flight to Philadelphia is delayed by 3 hours. Meaning I miss my connection onto San Francisco, so I've now been bumped onto a later flight and won't get to California until 6am tomorrow morning.

    I vowed never to fly with American Airlines after a previous horrific experience coming back from Chicago, but this was booked through my work.

    Is there a worse airline out there than American?
    My American Airlines flight back to Edinburgh from JFK in July was cancelled, after we'd sat on the plane for 6 hours.
    During that time we'd been given one glass of water and two biscuits.
    Disembarked into the terminal at 1:30am, we had to queue to be rebooked.
    There were families with children, and many older people on that flight.
    At 4am, and still not booked onto a replacement flight, the ticket agent walked off in a huff because one of the passnegers - a guy with a young kid - raised his voice. I don't agree with him raising his voice, but she just walked off and left us.
    Eventually at 5:30am, we got rebooked onto the following night's flight. Which was already busy so families were split up and couldn't sit together. We were given vouchers for a hotel and put on a bus, which then took us almost 50 miles, nearly into the next state.

    No compensation, as American Airlines aren't signed up to the EU compensation scheme. No compensation from BA, who I'd booked with, as they weren't the carrier.

    Received $200 voucher for money off an American Airlines flight. Which I will never use because i will never fly with them ever again.

  10. #9
    @hibs.net private member
    Join Date
    Apr 2007
    Posts
    2,844
    Quote Originally Posted by IGRIGI View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Rivalled only by the ****s who've paid speedy boarding and act as if they are flying 1st class London to LA rather than actually just getting on a plane from Stanstead to Alicante before the rest of the riff raff.
    Haha. They've effectively purchased what passes for 1st class with EasyJet. What is it about their behaviour that annoys you so much?

  11. #10
    @hibs.net private member Peevemor's Avatar
    Join Date
    May 2003
    Location
    Saint-Malo, Brittany
    Age
    51
    Posts
    17,634
    From the outset Ryanair's competitiveness has been based on short turn-round times, meaning that they can squeeze an extra flight or two per day from their aircraft and crews compared to other airlines.

    The problem with that is that if a plane is delayed even slightly early in the day, the knock-on effect can be disastrous given that there's no slack built into their schedules.

    I've flown dozens of times with Ryanair (basically an automatic choice given that they're the only airline who fly to my local airport - unless I want to go to the Channel Islands) and my basic rule is, the later in the day the Ryanair flight, the more time you leave between connections. It's always worked for me.

  12. #11
    I like Easyjet and Ryanair. They are what they are. If I want to jump on a flight with a hand bag and get from A to B for £45 then they are great value. There's no point moaning about having to pay for extras as that's exactly what they are. If you want hold baggage, a drink and snacks and extra legroom as standard then pay BA their asking price. If you want to add them on to a Ryanair flight then pay the extra cost.
    PM Awards General Poster of The Year 2015, 2016, 2017. Probably robbed in other years

  13. #12
    @hibs.net private member Peevemor's Avatar
    Join Date
    May 2003
    Location
    Saint-Malo, Brittany
    Age
    51
    Posts
    17,634
    Quote Originally Posted by Pretty Boy View Post
    This quote is hidden because you are ignoring this member. Show Quote
    I like Easyjet and Ryanair. They are what they are. If I want to jump on a flight with a hand bag and get from A to B for £45 then they are great value. There's no point moaning about having to pay for extras as that's exactly what they are. If you want hold baggage, a drink and snacks and extra legroom as standard then pay BA their asking price. If you want to add them on to a Ryanair flight then pay the extra cost.
    That's how I see it. I always found it ridiculous to see flight attendants running about daft trying to serve then clear 150 (or whatever) meals during a flight that's in the air for about 50 minutes.

  14. #13
    @hibs.net private member Pete's Avatar
    Join Date
    Nov 2002
    Location
    North stand
    Posts
    16,446
    Don’t fly much but when we flew from Edinburgh at the end of June it was utter chaos.

    The terminal was full of literally hundreds of people who were queuing to get into a tiny gap to check their bags in. People were jumping the “queue” so tempers were being lost and people were moaning to the little staff that were available that they were going to miss their flight. You also had another bunch of people who were cutting accross the queue looking for a way out, only to find it was blocked off.

    When we did eventually get to the end, we were shown to a self service bag check in thing...which was crap. It told me my bag was overweight (which it wasn’t) and the tag that was supposed to come out got jammed in the machine. It then told me I had gone over my bag limit when I tried to check my second bag in.

    Fair play to the young guy who helped us though. He looked stressed as hell as they were dreadfully understaffed and he’s probably paid peanuts. If that was me I probably would’ve walked out as it looked like they’d been thrown under a bus.

    Contrast that with Palma airport on the way back which seems to be so much bigger and better organised. Granted, it was one of the busiest days of the year but Edinburgh needs expanding big time as it physically couldn’t cope.

  15. #14
    @hibs.net private member Hiber-nation's Avatar
    Join Date
    Apr 2002
    Location
    Musselburgh
    Age
    60
    Posts
    13,473
    Quote Originally Posted by IGRIGI View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Not so much the airlines themselves but the people who fly easyjet and Ryanair.

    Passengers queuing 3 hours before take off in a manner that I would expect to see if the apocalypse was arriving to ensure their suitcase can go in the overhead to avoid paying for it to go in the hold depresses the hell out of me.

    Rivalled only by the ****s who've paid speedy boarding and act as if they are flying 1st class London to LA rather than actually just getting on a plane from Stanstead to Alicante before the rest of the riff raff.
    What if you've paid for speedy boarding and you're not a **** who acts as if they are flying 1st class London to LA?

  16. #15
    @hibs.net private member danhibees1875's Avatar
    Join Date
    Apr 2005
    Location
    Edinburgh
    Age
    26
    Posts
    8,643
    Quote Originally Posted by Hiber-nation View Post
    This quote is hidden because you are ignoring this member. Show Quote
    What if you've paid for speedy boarding and you're not a **** who acts as if they are flying 1st class London to LA?
    They don't exist so it doesn't matter.


    The only thing Ryanair have ever done that annoyed me was telling me at the gate that I'd have to check my bag into the hold as there was "no space". I told them it was small and would fit on the ground by my feet without an issue rather than the overhead, but they insisted that I give it to someone standing by the plane who would then put it in the hold and asked me to put a sticker on to signal this.

    Never mind there being enough space, there was a whole spare seat next to me as the flight wasn't even full! Thankfully I just hadn't put the sticker on my bag or handed it to anyone and was able to enjoy the extra space with my bag at the free seat.
    Mon the Hibs.

  17. #16
    @hibs.net private member Hermit Crab's Avatar
    Join Date
    Jun 2009
    Location
    West Upper
    Age
    34
    Posts
    20,559
    Quote Originally Posted by danhibees1875 View Post
    This quote is hidden because you are ignoring this member. Show Quote
    They don't exist so it doesn't matter.


    The only thing Ryanair have ever done that annoyed me was telling me at the gate that I'd have to check my bag into the hold as there was "no space". I told them it was small and would fit on the ground by my feet without an issue rather than the overhead, but they insisted that I give it to someone standing by the plane who would then put it in the hold and asked me to put a sticker on to signal this.

    Never mind there being enough space, there was a whole spare seat next to me as the flight wasn't even full! Thankfully I just hadn't put the sticker on my bag or handed it to anyone and was able to enjoy the extra space with my bag at the free seat.

    When you're walking down the jet bridge just rip the sticker/label off, the luggage handlers will be none the wiser, I have done that before.

  18. #17
    Don't mind Jet2 or Easyjet and regularly fly with both. Wouldn't touch Ryanair with a barge pole and will never fly with them again. So much so that if it means not getting to where I need to be, I simply wont go. Recommend Delta if flying direct to US from Scotland as their planes have IFE which makes a big difference on a long flight.

    Scariest flight......Flew to Tunisia from Manchester years ago with Monarch and the bloody plane went on fire and we had to make an emergency landing. Waited for hours for a new plane that never came and they ended up putting us on the original plane thats engine/wing had just been on fire. To say we were shi tting ourselves the rest of the journey is an understatement. A true squeaky bum time moment lol.

  19. #18
    I have a minimum 32 7 hour flights per year so it seems I'm never out the bloody sky! To be honest I've nothing but praise for the airlines I fly with. Qatar, Emirates, Etihaad, Air India, Air China.
    The biggest annoyance is badly behaved children. I've got 4 of my own so I know how they can get bored but there's no excuse for parents allowing their brats to run wild and disturb other passengers. I've learned to suss out the areas of the plane where people with children usually sit so avoid them if I can when booking seats.

  20. #19
    Administrator hibee_girl's Avatar
    Join Date
    Apr 2002
    Location
    Lochend, Edinburgh
    Age
    33
    Posts
    15,197
    Quote Originally Posted by DH1875 View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Don't mind Jet2 or Easyjet and regularly fly with both. Wouldn't touch Ryanair with a barge pole and will never fly with them again. So much so that if it means not getting to where I need to be, I simply wont go. Recommend Delta if flying direct to US from Scotland as their planes have IFE which makes a big difference on a long flight.

    Scariest flight......Flew to Tunisia from Manchester years ago with Monarch and the bloody plane went on fire and we had to make an emergency landing. Waited for hours for a new plane that never came and they ended up putting us on the original plane thats engine/wing had just been on fire. To say we were shi tting ourselves the rest of the journey is an understatement. A true squeaky bum time moment lol.
    We had a near miss with Monarch too. Must be about ten years ago now, all on the plane just about to taxi off when someone outside noticed fuel was leaking from the plane. If we’d have taken off it would have caught fire. They were then a total nightmare to deal with.

  21. #20
    @hibs.net private member GlesgaeHibby's Avatar
    Join Date
    Apr 2007
    Location
    Edinburgh
    Age
    31
    Posts
    6,231
    Quote Originally Posted by Pete View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Don’t fly much but when we flew from Edinburgh at the end of June it was utter chaos.

    The terminal was full of literally hundreds of people who were queuing to get into a tiny gap to check their bags in. People were jumping the “queue” so tempers were being lost and people were moaning to the little staff that were available that they were going to miss their flight. You also had another bunch of people who were cutting accross the queue looking for a way out, only to find it was blocked off.

    When we did eventually get to the end, we were shown to a self service bag check in thing...which was crap. It told me my bag was overweight (which it wasn’t) and the tag that was supposed to come out got jammed in the machine. It then told me I had gone over my bag limit when I tried to check my second bag in.

    Fair play to the young guy who helped us though. He looked stressed as hell as they were dreadfully understaffed and he’s probably paid peanuts. If that was me I probably would’ve walked out as it looked like they’d been thrown under a bus.

    Contrast that with Palma airport on the way back which seems to be so much bigger and better organised. Granted, it was one of the busiest days of the year but Edinburgh needs expanding big time as it physically couldn’t cope.
    Don't know what time of the day you've been at Palma but anytime I've been it's been utter hell. Massive queues at passport control, massive queue's at every food outlet (of which there are only a handful) and delays in departure every time I've flown from there. Majorca is great in that it's 2.5 hours away and a beautiful island, and guaranteed sunshine. Palma airport puts me off going back though.

  22. #21
    @hibs.net private member Pete's Avatar
    Join Date
    Nov 2002
    Location
    North stand
    Posts
    16,446
    Quote Originally Posted by GlesgaeHibby View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Don't know what time of the day you've been at Palma but anytime I've been it's been utter hell. Massive queues at passport control, massive queue's at every food outlet (of which there are only a handful) and delays in departure every time I've flown from there. Majorca is great in that it's 2.5 hours away and a beautiful island, and guaranteed sunshine. Palma airport puts me off going back though.
    It was quite early but maybe I just got lucky.

  23. #22
    Private Members Prediction League Winner Hibrandenburg's Avatar
    Join Date
    Apr 2002
    Location
    Brandenburg
    Age
    52
    Posts
    10,125
    Quote Originally Posted by Hermit Crab View Post
    This quote is hidden because you are ignoring this member. Show Quote
    When you're walking down the jet bridge just rip the sticker/label off, the luggage handlers will be none the wiser, I have done that before.
    Expect a delay then. When there's no more room on the aircraft then bags will have to be offloaded and this takes time due to them having to be retagged, the loading list updated and the baggage handlers might have to be recalled to open the hold. If the baggage handlers have already started loading/unloading another aircraft then this could take even longer meaning the aircraft will probably lose its slot causing an even longer delay and possibly a cancellation due to crew going out of hours.

  24. #23
    First Team Breakthrough
    Join Date
    May 2015
    Location
    Bonnyrigg
    Posts
    306
    There was recently a list of the top 10 Most Delayed Airlines from UK Airports

    1. Wizz Air
    2. Norwegian
    3. Vueling Airlines
    4. Thomas Cook
    5. BMI Regional
    6. Aurigny Air Services (Whatever that is ??)
    7. Norwegian International
    8. Eurowings
    9. Turkish Airlines
    10. Air Portugal

    I personally have flown with No's 1,2 & 8 and they have all been pretty decent only delay was in Warsaw flying back with Wizz Air in 2015

  25. #24
    Quote Originally Posted by Sylar View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Turned up to Glasgow this morning to find my flight to Philadelphia is delayed by 3 hours. Meaning I miss my connection onto San Francisco, so I've now been bumped onto a later flight and won't get to California until 6am tomorrow morning.

    I vowed never to fly with American Airlines after a previous horrific experience coming back from Chicago, but this was booked through my work.

    Is there a worse airline out there than American?
    If your flight landed more than 3 hours late then because you took off from an EU airport, you're entitled to compensation under EU Regulation 261/2004.

    Edit: 4 hours - as the flight was more than 3500km.
    Last edited by JeMeSouviens; 12-09-2018 at 12:45 PM.

  26. #25
    @hibs.net private member overdrive's Avatar
    Join Date
    Apr 2002
    Location
    Bellevue
    Age
    33
    Posts
    4,870
    The only airlines I've had an issue with have been Emirates and United.

    Emirates was due to the ash cloud. We were due to fly home from New Zealand the day it happened. We were taken aside at the airport and told we wouldn't be flying and to go to the Emirates office in Auckland the next day. No help or assistance with accommodation was offered. We were lucky as my ex-sister-in-law lived there so we could stay with her. There were backpackers who had no money left who were basically told to find a park bench to sleep on. The next day, we were told the absolute earliest they could get us back would be the end of July... this is mid-April. All they could suggest is that you went back to the office each day in the hope there was a cancellation on a flight but they would not operate a waiting list. This went on for two weeks and I lost the plot with the lady who got security over to remove me at which point my ex burst into tears... all of a sudden security were told to hold back and we were on a flight in two days time to London on the condition we had to organise our own transport from London to Scotland.

    The United incident was our outbound flight for our honeymoon. They sent me a text in the middle of the night (a few hours before we were due to travel) that simply said "Your flight is cancelled". Nothing else. I phone them to see what was going on, their call centre staff are by the rudest pricks I've ever dealt with. Anyway, they arrange for us to go to Chicago via Newark (we were due to fly direct to Chicago) and I immediately point out that the connection time is not enough (it was 45 minutes). They insist it is more than enough time. We tell the flight attendants on the first flight and they immediately tell us that is really tight as we have to collect our bags, go through immigration and check our bags in again but that we should tell a member of staff at the airport and we will be fast tracked. We told a member of staff and were told to 'f' off, so we had to beg people in front of us to skip the queues. We got to the gate in the nick of time but they had taken us off the flight. They found two seats for us (not next to each other) and when we got on the plane there were people in it - they had double issued the seats!

  27. #26
    @hibs.net private member
    Join Date
    Apr 2007
    Posts
    2,844
    Quote Originally Posted by JeMeSouviens View Post
    This quote is hidden because you are ignoring this member. Show Quote
    If your flight landed more than 3 hours late then because you took off from an EU airport, you're entitled to compensation under EU Regulation 261/2004.

    Edit: 4 hours - as the flight was more than 3500km.
    American Airlines aren’t EU operators so they’re not part of the compensation scheme. See my post above.

  28. #27
    Quote Originally Posted by grunt View Post
    This quote is hidden because you are ignoring this member. Show Quote
    American Airlines aren’t EU operators so they’re not part of the compensation scheme. See my post above.
    For flights starting outside the EU coming into the EU, the rule only applies to EU operators. For flights starting inside the EU, it applies to all operators.

  29. #28
    @hibs.net private member PeeJay's Avatar
    Join Date
    Dec 2007
    Location
    Berlin, Germany
    Posts
    4,938
    Ryanair by far - the way they treat their "employees" alone is sickening ...
    .... Die spinnen, die Briten ....

  30. #29
    Quote Originally Posted by PeeJay View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Ryanair by far - the way they treat their "employees" alone is sickening ...
    Thomas Cook long haul. No entertainment. No free drinks.

    Cramped.

  31. #30
    Testimonial Due
    Join Date
    Apr 2010
    Location
    Amsterdam
    Posts
    1,227
    Quote Originally Posted by St Pauli Hibee View Post
    This quote is hidden because you are ignoring this member. Show Quote
    There was recently a list of the top 10 Most Delayed Airlines from UK Airports

    1. Wizz Air
    2. Norwegian
    3. Vueling Airlines
    4. Thomas Cook
    5. BMI Regional
    6. Aurigny Air Services (Whatever that is ??)
    7. Norwegian International
    8. Eurowings
    9. Turkish Airlines
    10. Air Portugal

    I personally have flown with No's 1,2 & 8 and they have all been pretty decent only delay was in Warsaw flying back with Wizz Air in 2015
    The reason easyjet and Ryanair are not on this list...They over estimate flight time.

    Amsterdam to Edinburgh they state 1h 30m
    Actual time is 45 mins to 1 hour. Depending on wind speed.

    They do this with all routes.

    Then claim tobe an ontime airline. Lol

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
hibs.net ©2012 All Rights Reserved