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  1. #31
    Coaching Staff NAE NOOKIE's Avatar
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    Quote Originally Posted by Diclonius View Post
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    ..yet still appears half full on match days, which is the entire reason for this issue in the first place. This is evidently something the club refuse to acknowledge.
    Exactly … There is indeed a high take up of season tickets for the FF lower, what there isn't is a high percentage of those same ST holders actually going to matches. Their continual non attendance is denting the clubs image on TV and I have no doubt is absolutely infuriating for the loyal and dedicated fans who would like to see that part of the stadium turned into a showpiece for the club and its fans. The three or four seats in front of us in row 'Q' have been empty at practically every game this season and they are premium seats one row from the back, they are shown as sold on the ST planner, so why the hell wouldn't folk use them? I'm aware there's only been one ST game so far, but they have been empty all the same.

    IMO for the first time since we were relegated to the Championship the club is burying its head in the sand and refusing to recognise something that is a real issue. Nobody is saying there shouldn't be family tickets, but surely Hibs must recognise what a poor reflection on the club the large gaps in the stadium's most prominent stand is on matchdays ….. image, image, image … atmosphere, atmosphere, atmosphere …. Any club CEO should be repeating that mantra in their sleep … on both counts by refusing to recognise that there is an issue with the FF lower Hibs to my mind are backsliding from the high standards they promised to set for the club when we began this new chapter.


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  3. #32
    Testimonial Due Johnny Clash's Avatar
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    Quote Originally Posted by tamig View Post
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    I’d put a lot of money on my seat still being available now if there was some way of being able to book it.
    How does it work in the FF lower? The club states you need to be part of a family group but your posts suggest you are just looking to buy one ticket for your seat? Is that normally possible?

  4. #33
    Quote Originally Posted by NAE NOOKIE View Post
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    IMO for the first time since we were relegated to the Championship the club is burying its head in the sand and refusing to recognise something that is a real issue. Nobody is saying there shouldn't be family tickets, but surely Hibs must recognise what a poor reflection on the club the large gaps in the stadium's most prominent stand is on matchdays ….. image, image, image … atmosphere, atmosphere, atmosphere …. Any club CEO should be repeating that mantra in their sleep … on both counts by refusing to recognise that there is an issue with the FF lower Hibs to my mind are backsliding from the high standards they promised to set for the club when we began this new chapter.
    Agree on this but don't think it is the first time issues have been ignored since relegation.
    Loyalty Points - shambles. To the extent I've given up joining the bun fights for Tynecastle tickets.
    Concourse Catering - gone from bad to worse. Stopped buying it now.
    The bar in a Tent - only for them to backtrack and reopen the first floor of the FF Stand. Stopped buying there to.
    The singing section - love their contribution (but the kids who tag on and do the pyro's just don't!). Club needs to consult with the fans and get location sorted - It's going to effect some supporters wherever it goes so at least consult as oppose to presenting it as a done deal. This was always going to happen - time to sort it was before the season tickets went on sale. If we can move 1,000's of supporters while building the stadium the logistics of sorting this can't be that hard. By ignoring it and hoping it will all go away just leads to more problems and one that a solution now looks like it would need to be next season before it can be tackled.

    Think we've been fortunate to have Lennon to sort out to soft side of the team and turn us into a attractive attacking team that others respect and fear now. Undoubtedly good football does distract you from the issues elsewhere (or maybe we've all been to busy laughing at Hearts failing at building a stand).

  5. #34
    Coaching Staff monktonharp's Avatar
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    Quote Originally Posted by calumhibee1 View Post
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    I’m sure none of it will be a priority such is the nature of being a club of our size but I’d like to see us make more of an effort to bring the matchday experience into the 21st century in some aspects.

    Just small things like issuing digital season tickets/individual match day tickets that can go into your wallet on an iPhone like boarding passes do (and whatever the android equivalent is). Would surely cut down on queues at the ticket office as right now you have to go to pick up a ticket or print it and not many people have a printer these days (I realise you can scan it from your phone but that’s not advertised, seems to just be a sort of hack that fans have discovered.

    Having contactless only pie stands etc maybe with the touch pads that they use on the London Underground to pay (cash only in this day and age is poor) to try speed up queues. They could maybe even have a vending machine that gets topped up as and when the food is cooked with a contactless payment method?

    Maybe even more interactive stuff for the fans - say an app where there’s a list of approved songs that could be voted on by fans before games so that the fans are choosing the music in real time, you can send a message to appear on the scoreboard through it etc.

    Problem is that all these things cost money and we don’t really have money to spare to spending on these sort of things I suppose.
    sounds all very interesting Calum. what the f/ck you on aboot/ easy for the like's of your age group I suppose.

  6. #35
    @hibs.net private member tamig's Avatar
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    Quote Originally Posted by Johnny Clash View Post
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    How does it work in the FF lower? The club states you need to be part of a family group but your posts suggest you are just looking to buy one ticket for your seat? Is that normally possible?
    I go with my son who is now 17. We are classed as a family group and I couldn’t book for either of us.

  7. #36
    Left by mutual consent! calumhibee1's Avatar
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    Quote Originally Posted by monktonharp View Post
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    sounds all very interesting Calum. what the f/ck you on aboot/ easy for the like's of your age group I suppose.

  8. #37
    @hibs.net private member Hibs Class's Avatar
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    Quote Originally Posted by Johnny Clash View Post
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    How does it work in the FF lower? The club states you need to be part of a family group but your posts suggest you are just looking to buy one ticket for your seat? Is that normally possible?
    When your season tickets are part of a group, you can add extra matches (cup ties, European games) for only some of the group members if not everyone can make it
    ​#PERSEVERED


  9. #38
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    Quote Originally Posted by tamig View Post
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    The shambles continues. I missed the cut-off for booking my own seat and now I can’t reserve my own seat as it’s in the FF lower. Certainly won’t let me do it online anyway. Looks like our Since1875 friends have played a blinder here. Cheers guys 👍
    You missed the cut off. It’s your own fault.

  10. #39
    @hibs.net private member Bristolhibby's Avatar
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    Quote Originally Posted by madjock9 View Post
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    I remember a few years ago going to Amsterdam Arena and they had a system where you had a prepaid card to purchase food and drink in stadium.

    A great idea for younger people don't have to go with cash can use card/phone to tap and pay as is becoming the norm with debit cards and travel cards.
    Let’s go one step further and just use contactless.

    J

  11. #40
    Maybe the club should address the hundreds of empty seats during matches in the lower. Instead of saying it is heavily populated. Its not.

  12. #41
    Quote Originally Posted by Phil MaGlass View Post
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    Maybe the club should address the hundreds of empty seats during matches in the lower. Instead of saying it is heavily populated. Its not.
    The club is addressing it and has written / emailed to people who have season tickets in the FF lower about increasing usage of season tickets. Unfortunately the data they are receiving from turnstyle scanners is incorrect, so there isn't much they can do.

    Just because people constantly say "the club are doing nothing" doesn't mean that they aren't doing anything.

  13. #42
    Quote Originally Posted by My_Wife_Camille View Post
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    You missed the cut off. It’s your own fault.
    It is. Under normal circumstances, the seat would probably still be available for sale though. Saying that, I think the SS have committed bigger crimes.

  14. #43
    I take my two kids to the FF lower, have done since the club organised the family section taking advantage of what were £0 tickets to now £25 for the kids, well one of them ,the other is classed as a youth now and costs £65 or £85 cant remember.

    I too am frustrated at the empty seats within the section and agree this needs to be addressed, would be interested to hear from fans who have bought these tickets as to why they are not used regularly?

    Did adults purchase thinking they could get a season for £25 and now with more controls in place just don't go? We wont hear from you but are people aware of folk who did this?

    Do the match day/time changes affect taking the kids? I know night games can be tricky for the younger kids, for me its Sunday games as both my kids play football on a Sunday . This Sunday only one child will be in attendance with me (and yes I will be feeling guilty missing my sons match!)

    Do you just pick and choose what games you take the kids too?

    I think the club really need to be looking at card usage and where kids tickets aren't being used 75% say refuse resale for future season.

    As for moving the SS, I have great seats at the back behind the goal, why should I move to a lesser viewpoint in some other stand to accommodate them? ive been sitting here for years and like my seat. If the SS were to be there on Sunday and we'd have to stand the whole game well that would have been a pain in the ar$e too.

    I agree the SS need a better vantage point but it should be the EAST near the dunbar end to noise up the opposing fans , cue EAST fans opposing this

  15. #44
    @hibs.net private member overdrive's Avatar
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    Quote Originally Posted by j'adore hibs View Post
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    I take my two kids to the FF lower, have done since the club organised the family section taking advantage of what were £0 tickets to now £25 for the kids, well one of them ,the other is classed as a youth now and costs £65 or £85 cant remember.

    I too am frustrated at the empty seats within the section and agree this needs to be addressed, would be interested to hear from fans who have bought these tickets as to why they are not used regularly?

    Did adults purchase thinking they could get a season for £25 and now with more controls in place just don't go? We wont hear from you but are people aware of folk who did this?

    Do the match day/time changes affect taking the kids? I know night games can be tricky for the younger kids, for me its Sunday games as both my kids play football on a Sunday . This Sunday only one child will be in attendance with me (and yes I will be feeling guilty missing my sons match!)

    Do you just pick and choose what games you take the kids too?

    I think the club really need to be looking at card usage and where kids tickets aren't being used 75% say refuse resale for future season.

    As for moving the SS, I have great seats at the back behind the goal, why should I move to a lesser viewpoint in some other stand to accommodate them? ive been sitting here for years and like my seat. If the SS were to be there on Sunday and we'd have to stand the whole game well that would have been a pain in the ar$e too.

    I agree the SS need a better vantage point but it should be the EAST near the dunbar end to noise up the opposing fans , cue EAST fans opposing this
    Will a fair chunk of them not be folk who want to take a really young kid along (4-6 years old, perhaps) who won't necessarily go every week but use it as a way of introducing the kids to the football. It would work out much cheaper getting a ST for the child than paying for 10 individual games.

  16. #45
    Quote Originally Posted by My_Wife_Camille View Post
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    You missed the cut off. It’s your own fault.
    The Club gave less than two days for ST Holders to secure their regular seats.
    Tickets went on sale Friday 11\8 @10.00am and window closed at 9.00am Monday 14\8 (before TO even opens)

    No wonder the uptake was so low!

    Crazy situation that 13,500+ fans get 2 days to purchase their own seats yet non-ST holders are given 6 days to buy unsold seats
    What a moment this is!
    It's Liam Henderson to deliver......

  17. #46
    @hibs.net private member Billy Whizz's Avatar
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    Remind me what blocks are deemed the “family section”?

  18. #47
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    Quote Originally Posted by Billy Whizz View Post
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    Remind me what blocks are deemed the “family section”?
    All of the FF lower I think. You can get the £25 ticket in all sections down there.

  19. #48
    @hibs.net private member CapitalGreen's Avatar
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    Quote Originally Posted by Tynie01011973 View Post
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    The Club gave less than two days for ST Holders to secure their regular seats.
    Tickets went on sale Friday 11\8 @10.00am and window closed at 9.00am Monday 14\8 (before TO even opens)

    No wonder the uptake was so low!

    Crazy situation that 13,500+ fans get 2 days to purchase their own seats yet non-ST holders are given 6 days to buy unsold seats
    It only took me 2 minutes to purchase my ticket so I had the other 70 hours and 58 minutes free to do what I pleased, nothing to show for it though.

  20. #49
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by CapitalGreen View Post
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    It only took me 2 minutes to purchase my ticket so I had the other 70 hours and 58 minutes free to do what I pleased, nothing to show for it though.
    Took me around that too, to add on 5, but some don’t/can’t do online, and had to queue up Friday and Saturday to get their seat. We need to find a way of educating these fans to add to card

  21. #50
    @hibs.net private member Cammy's Avatar
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    Quote Originally Posted by j'adore hibs View Post
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    I take my two kids to the FF lower, have done since the club organised the family section taking advantage of what were £0 tickets to now £25 for the kids, well one of them ,the other is classed as a youth now and costs £65 or £85 cant remember.

    I too am frustrated at the empty seats within the section and agree this needs to be addressed, would be interested to hear from fans who have bought these tickets as to why they are not used regularly?

    Did adults purchase thinking they could get a season for £25 and now with more controls in place just don't go? We wont hear from you but are people aware of folk who did this?

    Do the match day/time changes affect taking the kids? I know night games can be tricky for the younger kids, for me its Sunday games as both my kids play football on a Sunday . This Sunday only one child will be in attendance with me (and yes I will be feeling guilty missing my sons match!)

    Do you just pick and choose what games you take the kids too?

    I think the club really need to be looking at card usage and where kids tickets aren't being used 75% say refuse resale for future season.

    As for moving the SS, I have great seats at the back behind the goal, why should I move to a lesser viewpoint in some other stand to accommodate them? ive been sitting here for years and like my seat. If the SS were to be there on Sunday and we'd have to stand the whole game well that would have been a pain in the ar$e too.

    I agree the SS need a better vantage point but it should be the EAST near the dunbar end to noise up the opposing fans , cue EAST fans opposing this
    I agree with everything you say here. I also have my 2 kids (one now youth) in the FFL. It’s been family section for years and brought loads of kids in to supporting the club through to adulthood. The East is and always will be the catalyst for the atmosphere in the ground and that is where the SS should be.

    How many times are the SS going to want people to be moved out of their seats before they realise that it was actually better where they started in the East stand. When my 2 children are older and there are no more incentives to sit in the FFL we’ll move seats over to the East where I was for years pre kids.

  22. #51
    @hibs.net private member overdrive's Avatar
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    Quote Originally Posted by Tynie01011973 View Post
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    The Club gave less than two days for ST Holders to secure their regular seats.
    Tickets went on sale Friday 11\8 @10.00am and window closed at 9.00am Monday 14\8 (before TO even opens)

    No wonder the uptake was so low!

    Crazy situation that 13,500+ fans get 2 days to purchase their own seats yet non-ST holders are given 6 days to buy unsold seats
    I'd agree here. I didn't even know about the deadline until Saturday night when my mate told me.

  23. #52
    Quote Originally Posted by Cammy View Post
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    I agree with everything you say here. I also have my 2 kids (one now youth) in the FFL. It’s been family section for years and brought loads of kids in to supporting the club through to adulthood. The East is and always will be the catalyst for the atmosphere in the ground and that is where the SS should be.

    How many times are the SS going to want people to be moved out of their seats before they realise that it was actually better where they started in the East stand. When my 2 children are older and there are no more incentives to sit in the FFL we’ll move seats over to the East where I was for years pre kids.
    Likewise if there are decent seats available!!! with the continued increase in season ticket sales there will be fewer and fewer decent seats available across the east west and north. When it comes that my kids are adults and hibs ask us to move away from decent seats in the FFL that we've had for numerous years to front row seats at the corner flag of the east I wouldn't be happy

  24. #53
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    Quote Originally Posted by Beefster View Post
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    It is. Under normal circumstances, the seat would probably still be available for sale though. Saying that, I think the SS have committed bigger crimes.
    Can I ask what “bigger crimes” the section have committed please? Just curious

  25. #54
    @hibs.net private member
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    Quote Originally Posted by Tynie01011973 View Post
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    The Club gave less than two days for ST Holders to secure their regular seats.
    Tickets went on sale Friday 11\8 @10.00am and window closed at 9.00am Monday 14\8 (before TO even opens)

    No wonder the uptake was so low!

    Crazy situation that 13,500+ fans get 2 days to purchase their own seats yet non-ST holders are given 6 days to buy unsold seats
    Maybe I’m being pedantic but is that no 3 days (Fri, Sat & Sun) rather than “less than 2 days”??

  26. #55
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    Quote Originally Posted by woodyhfc4892 View Post
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    Can I ask what “bigger crimes” the section have committed please? Just curious
    Whoosh
    Every gimmick hungry yob,
    Digging gold from rock and roll
    Grabs the mic to tell us,
    He'll die before he's sold.

  27. #56
    Missed the cut off for my season ticket (i know) and I can’t seem to buy my seat as I can’t “leave a single seat”. Absolute headache to just by my ticket to watch Hibs.

  28. #57
    Quote Originally Posted by overdrive View Post
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    Will a fair chunk of them not be folk who want to take a really young kid along (4-6 years old, perhaps) who won't necessarily go every week but use it as a way of introducing the kids to the football. It would work out much cheaper getting a ST for the child than paying for 10 individual games.
    hit the nail on the head, exact situation I am in , I will go regulary now with my 6 year old who last season went to a few games , he got the taste for it, now I bought my daughter a season ticket probs wont go to many games, will I lose sleep that 1 seat is lying empty most games? na! more important things to get my knickers in a twist about. Am i really that bothered what people who watch the game on tv ad contribute next to nothing to hibs think, no not at all

  29. #58
    Quote Originally Posted by BoomtownHibeys View Post
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    Maybe I’m being pedantic but is that no 3 days (Fri, Sat & Sun) rather than “less than 2 days”??
    TO is not open on Sundays when no home matches are on.
    It was only 3 days if buying online\telephone
    What a moment this is!
    It's Liam Henderson to deliver......

  30. #59
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    Quote Originally Posted by Tynie01011973 View Post
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    TO is not open on Sundays when no home matches are on.
    It was only 3 days if buying online\telephone
    So three days then

  31. #60
    Quote Originally Posted by My_Wife_Camille View Post
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    So three days then
    TO was only open 47 hours for those fans who prefer not to use online\phone booking when trying to buy their tickets.
    So no not 3 days for some fans 😊
    What a moment this is!
    It's Liam Henderson to deliver......

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