Have any disabled fans managed to get their tickets for the Ross County game through the online system?
Getting through to the ticket office over the phone has proved to be an impossible task in the last few days and my online account does not have any reserved tickets for me for this match so I'm stuck with no way of getting my seats before the priority deadline on Monday.
I just wondered if the online issue had been experienced by anyone else for this game or just me.
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11-08-2018 09:00 PM #1
FAO disabled season ticket holders
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11-08-2018 09:04 PM #2This quote is hidden because you are ignoring this member. Show Quote
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11-08-2018 09:07 PM #3This quote is hidden because you are ignoring this member. Show Quote
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11-08-2018 09:13 PM #4This quote is hidden because you are ignoring this member. Show Quote
Absolute shambles though you have been trying all day and haven't got through..
For all the credit the ticket office gets they certainly deserve the flak coming there way !
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11-08-2018 09:21 PM #5This quote is hidden because you are ignoring this member. Show Quote
The club must be flush right now, I think it’s time to invest in some more staff to help the current guys out.
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11-08-2018 09:29 PM #6This quote is hidden because you are ignoring this member. Show QuoteThis quote is hidden because you are ignoring this member. Show Quote
It's more the system in place that I'm unhappy with and the blame for that has to go much further up the tree.
I tried 45 times in total today to get through on the disabled hotline and each time I was put through to the automated voicemail message which encourages me to leave my details and someone will get back to me. I did do that but I've not heard back. I also emailed the disabled tickets email address yesterday and haven't received a reply to that either.
From what people have said regarding there only being one member of staff at the sales window and one member of staff at the collections window, I'm not surprised that my calls and emails aren't being dealt with but it's incredibly frustrating nonetheless.
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11-08-2018 09:38 PM #7This quote is hidden because you are ignoring this member. Show Quote
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11-08-2018 09:54 PM #8
My season ticket is a Carer and my tickets are reserved for the cup game without any issues. Not sure what’s happened here but I’ve had no bother getting any tickets.
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11-08-2018 10:05 PM #9This quote is hidden because you are ignoring this member. Show Quote
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12-08-2018 10:08 AM #10
- Join Date
- Jul 2016
- Location
- Armadale
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- 48
- Posts
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12-08-2018 10:40 AM #11This quote is hidden because you are ignoring this member. Show Quote
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12-08-2018 01:30 PM #13This quote is hidden because you are ignoring this member. Show Quote
Cheers.
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12-08-2018 07:05 PM #14
- Join Date
- Jul 2016
- Location
- Armadale
- Age
- 48
- Posts
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Thanks
Tracey
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