Official Site: TICKET INFO | HIBERNIAN V ROSS COUNTY

[Billy Whizz]

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Still can't get in touch with the ticket office to get my tickets sorted for this game.

Very poor from Hibs, especially since season ticket seats get released for general sale on Monday and the season ticket discount also ends on Monday.

Not happy at all.

Is there any chance you’ve opted in for all home tickets?

[Sir David Gray]

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When I was down this morning, they only had one serving for people buying tickets and one dealing with collections.
Don't expect anyone to answer phone calls

Pathetic to be honest. There's supposed to be a dedicated disabled supporters' hotline but it's rarer than hens' teeth to get it answered.

When I phoned on Wednesday and finally managed to get through to someone about tomorrow's game, I was promised a call back either later that same day or on Thursday morning to sort out Ross County tickets.

I'm still waiting on a call back.

I emailed them yesterday on the disabled tickets email address we're encouraged to use, again no reply.

I have also phoned 30 times today on the disabled hotline and left a voicemail once asking for someone to call me back. With under an hour left until the ticket office shuts until Monday i'm still without tickets for next week and I am left with the possibility of not only losing out on a discount that I'm entitled to as a season ticket holder, but also face losing my season ticket seat for this match.

Really unhappy, it's not good enough for a club of our size to run such a shambolic ticketing service.

[Sir David Gray]

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Is there any chance you’ve opted in for all home tickets?

I don't think so, what would I need to have chosen to get that?

[Billy Whizz]

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I don't think so, what would I need to have chosen to get that?

Are you an away season ticket holder? If you are, you have an option to get tickets added automatically to your card for all home games
Have you looked in your account history, to see if it’s there, sorry not trying to tell you something you’ve maybe already tried!

[Sir David Gray]

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Are you an away season ticket holder? If you are, you have an option to get tickets added automatically to your card for all home games
Have you looked in your account history, to see if it’s there, sorry not trying to tell you something you’ve maybe already tried!

Thanks quite happy to get any help. I'm not an away season ticket holder so it definitely can't be that.

That's the ticket office closed now until Monday and I still don't have any tickets for next week so that's me lost out on the early discount and also possibly my own season ticket seats.

I'm not impressed at all.

[3pm]

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Is there any chance you’ve opted in for all home tickets?

I did but looks like I still need to buy?!

[Hermit Crab]

Just bought mine, that ticket site is getting worse, took ages to process the transaction then it came up with an unexpected error and I was returned to the home screen. I checked my bank account and the transaction for £27 is pending. No indication of this on the ticket site though, my seats were still showing as available for me to purchase...

[Kojock]

Went on this afternoon 3 tickets added to access cards. Took less than two minutes.

[greenlex]

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Just bought mine, that ticket site is getting worse, took ages to process the transaction then it came up with an unexpected error and I was returned to the home screen. I checked my bank account and the transaction for £27 is pending. No indication of this on the ticket site though, my seats were still showing as available for me to purchase...

Are you not an away season ticket member? I thought home cup games were included in this?

[Hermit Crab]

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Are you not an away season ticket member? I thought home cup games were included in this?

I am but I had to buy my own seats for this match, Molde, Asteras and Runavik.

[Billy Whizz]

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I am but I had to buy my own seats for this match, Molde, Asteras and Runavik.

Hibs decided not to opt in away season ticket holders for these Europa games
Not sure about Betfred Cup games though

[Hermit Crab]

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Hibs decided not to opt in away season ticket holders for these Europa games
Not sure about Betfred Cup games though

The money would have been taken by now before i went and purchsed 2 hours ago? All he other ST holders I've got on my network still had to buy theirs as well.

[greenlex]

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Hibs decided not to opt in away season ticket holders for these Europa games
Not sure about Betfred Cup games though

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The money would have been taken by now before i went and purchsed 2 hours ago? All he other ST holders I've got on my network still had to buy theirs as well.

Mine are saying reserved and if I check the tickets section it is saying opted in. To be fair it also says opted in fir the Euro games.

[Hermit Crab]

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Mine are saying reserved and if I check the tickets section it is saying opted in. To be fair it also says opted in fir the Euro games.

Where about does it say opted in? I can't see that on my account?

[greenlex]

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Where about does it say opted in? I can't see that on my account?

My account - then cup ticket scheme.

[Hermit Crab]

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My account - then cup ticket scheme.

Got it, says opted in on all the games as well but no money was deducted, better not get charged twice.

[Billy Whizz]

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My account - then cup ticket scheme.

It says I’m opted in too, Greenlex, but I still have to buy them?
Last season when I was opted in, it was automatically deducted

[hibee_girl]

Just got my ticket before I forgot!

[Scouse Hibee]

Just bought ours, £18 seems a decent enough price.

[greenlex]

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It says I’m opted in too, Greenlex, but I still have to buy them?
Last season when I was opted in, it was automatically deducted

Shambles. I’ve emailed Tracy. It’s either part of the away scheme or it’s not. How hard is it? I’ll buy mine now too so I can guarantee my own seat. The ticket office are under pressure for sure but they really don’t help themselves.