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    @hibs.net private member Hermit Crab's Avatar
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    Catering at ER

    Purchased a couple of what I thought would be tasty pastry delights in the form of Steak pies from the kiosk in the West Upper tonight as I thought the quality may have improved in quality from last season. I also thought catering was getting brought in house but maybe I just imagined reading that somewhere.

    The Steak and Gravy Pies (aye right) are still honking! Still the same rock hard pastry on top you need a hammer and chisel to break into, still the same solid edge that burrows deep into to roof of your mouth drawing blood, still the same dried out filling that looks like pedigree chum that Rover wouldn't touch, the erse of the pies are still getting stuck to the foil tin and when you finally break through the outer shell, what they class as the "meat" is so hot you can get 3rd degree burns from it a foot away from your mouth. I found a small bit of bone in mine tonight as well as horrible gristley bits.

    2 x steak and gravy pies () and 2 x coca colas stung me for £10.80p, shocking price.

    Hibs fail badly when it comes to the catering in the stands at least in the West Upper anyway, great stuff on the pitch but crap from kiosks. C'mon Hibs a wee improvement in the catering department please.
    Last edited by Hermit Crab; 13-07-2018 at 02:29 AM.

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    @hibs.net private member danhibees1875's Avatar
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    £10 for 2 pies and cokes wouldn't be too bad if the quality was there.

    The quality has always been poor though, and it's pretty much universally expected at football games that catering will be poor.

    It's something that Hibs should look at, there is scope to lead the way with better quality food being available at games.
    Mon the Hibs.

  3. #3
    @hibs.net private member ian cruise's Avatar
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    Quote Originally Posted by danhibees1875 View Post
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    £10 for 2 pies and cokes wouldn't be too bad if the quality was there.

    The quality has always been poor though, and it's pretty much universally expected at football games that catering will be poor.

    It's something that Hibs should look at, there is scope to lead the way with better quality food being available at games.
    In line with cinema or a gig but it needs to be good quality, you can't be serving poor quality for just be a you've a captive audience. So many clubs have had a good standard of catering for a while it's embarrassing ours is still poor (unless HC was just unlucky).

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    @hibs.net private member danhibees1875's Avatar
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    Quote Originally Posted by ian cruise View Post
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    In line with cinema or a gig but it needs to be good quality, you can't be serving poor quality for just be a you've a captive audience. So many clubs have had a good standard of catering for a while it's embarrassing ours is still poor (unless HC was just unlucky).
    I agree. Which clubs have good catering though?

    I've found it to be something done pretty poorly across the UK.
    Mon the Hibs.

  5. #5
    Get something set up with Greggs. Everyone knows what they're getting

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    Quote Originally Posted by Fuzzywuzzy View Post
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    Get something set up with Greggs. Everyone knows what they're getting
    Pish? Greggs isn’t even a step up from whats already there imo. Only difference is that it’s cheaper.

    I’ve always wondered, why do people accept cold sausage rolls from Greggs? One of life’s enigmas
    Last edited by calumhibee1; 13-07-2018 at 06:18 AM.

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    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by danhibees1875 View Post
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    I agree. Which clubs have good catering though?

    I've found it to be something done pretty poorly across the UK.
    Best steak pies in Scotland in my opinion are at Hampden. I’ve given up on trying anything anywhere else now

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    Coaching Staff IWasThere2016's Avatar
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    Quote Originally Posted by danhibees1875 View Post
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    I agree. Which clubs have good catering though?

    I've found it to be something done pretty poorly across the UK.
    I ground hop round here and all are streets ahead of us.

    Most do a Pie n Pint for £5.50 - £6.50, or Pie, Choc and Juice for £5

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    @hibs.net private member Scouse Hibee's Avatar
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    Quote Originally Posted by Hermit Crab View Post
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    Purchased a couple of what I thought would be tasty pastry delights in the form of Steak pies from the kiosk in the West Upper tonight as I thought the quality may have improved in quality from last season. I also thought catering was getting brought in house but maybe I just imagined reading that somewhere.

    The Steak and Gravy Pies (aye right) are still honking! Still the same rock hard pastry on top you need a hammer and chisel to break into, still the same solid edge that burrows deep into to roof of your mouth drawing blood, still the same dried out filling that looks like pedigree chum that Rover wouldn't touch, the erse of the pies are still getting stuck to the foil tin and when you finally break through the outer shell, what they class as the "meat" is so hot you can get 3rd degree burns from it a foot away from your mouth. I found a small bit of bone in mine tonight as well as horrible gristley bits.

    2 x steak and gravy pies () and 2 x coca colas stung me for £10.80p, shocking price.

    Hibs fail badly when it comes to the catering in the stands at least in the West Upper anyway, great stuff on the pitch but crap from kiosks. C'mon Hibs a wee improvement in the catering department please.
    You should have just brought egg mayonnaise rolls with you.

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    @hibs.net private member .Sean.'s Avatar
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    Quote Originally Posted by Scouse Hibby View Post
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    You should have just brought egg mayonnaise rolls with you.
    ''It's always been just part of the culture. Growing up, for most working-class kids, is all about football, music or clothes. You might not have much money, but whatever you have got, you're going to look good.'' - Paul Weller

  11. #11
    The pies have been rank for years, what we currently get should only be served in the away stand on derby days.....lol


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    @hibs.net private member Jones28's Avatar
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    Surely a Scottish company like Baynes or Stephens would be able to cater matchdays? The quality is there, and they are well priced in the shops. Baynes steak slices are something else

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    @hibs.net private member Hermit Crab's Avatar
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    Quote Originally Posted by Jones28 View Post
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    Surely a Scottish company like Baynes or Stephens would be able to cater matchdays? The quality is there, and they are well priced in the shops. Baynes steak slices are something else

    Excellent steak pies.

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    the mild mannered janitor Last Minute's Avatar
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    I don't understand why nothing has been done about this. Every now and again this comes up on here and we all go on about how bad the quality is and the price. The food is disgusting and way over priced. Can Tracey or Frank not do something about this. Can the Board of directors not come down for just 1 game and queue like us and taste what we get thrown at us instead of having their coffee and tasty steak pies they get served upstairs. I know people will say just don't buy it and they will soon make changes, that's hard for some people who maybe have come straight from work or just not had time to eat elsewhere or who have kids and family with them. Plus why should we do that, we should have quality food and fair prices like what some other (not all) grounds do. its been promised by hibs for some time now and nothing changes its a joke. They say come to Easter road and enjoy the Family Experience but don't care what go's on at the Kiosks. All I'm asking is for each member of the board to come down at half time and split up and queue around different kiosks and experience what we have to put up with. Surly that's not to much to ask Tracey and Frank to put forward.

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    I rarely eat at the football.

    My cousin is over from Germany however so we had a quick bite and he described at the worst food he's ever had at a sporting event. He got a pizza which looked awful and I got a pie that was so bad I binned it.

  16. #16
    Quote Originally Posted by cleanyman View Post
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    I rarely eat at the football.

    My cousin is over from Germany however so we had a quick bite and he described at the worst food he's ever had at a sporting event. He got a pizza which looked awful and I got a pie that was so bad I binned it.
    Hibs catering rely on fans being boozed up before the game in order to sell that stuff. Most wouldn't eat it sober. Sadly, there's no excuse for it. Hibs have just been ignoring feedback for decades and done nothing about it.

  17. #17
    Quote Originally Posted by Last Minute View Post
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    I don't understand why nothing has been done about this. Every now and again this comes up on here and we all go on about how bad the quality is and the price. The food is disgusting and way over priced. Can Tracey or Frank not do something about this. Can the Board of directors not come down for just 1 game and queue like us and taste what we get thrown at us instead of having their coffee and tasty steak pies they get served upstairs. I know people will say just don't buy it and they will soon make changes, that's hard for some people who maybe have come straight from work or just not had time to eat elsewhere or who have kids and family with them. Plus why should we do that, we should have quality food and fair prices like what some other (not all) grounds do. its been promised by hibs for some time now and nothing changes its a joke. They say come to Easter road and enjoy the Family Experience but don't care what go's on at the Kiosks. All I'm asking is for each member of the board to come down at half time and split up and queue around different kiosks and experience what we have to put up with. Surly that's not to much to ask Tracey and Frank to put forward.


    It's been very bad for a long time.

    The quality of food - the prices - the service are all terrible and not Hibs class.

    Along with the sound system / tannoy at ER this has been an issue for a long time and neglected.

    Fully agree it's to do with the match day experience but but fall short of the money we pay to attend.

  18. #18
    @hibs.net private member Billy Whizz's Avatar
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    Quote Originally Posted by Last Minute View Post
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    I don't understand why nothing has been done about this. Every now and again this comes up on here and we all go on about how bad the quality is and the price. The food is disgusting and way over priced. Can Tracey or Frank not do something about this. Can the Board of directors not come down for just 1 game and queue like us and taste what we get thrown at us instead of having their coffee and tasty steak pies they get served upstairs. I know people will say just don't buy it and they will soon make changes, that's hard for some people who maybe have come straight from work or just not had time to eat elsewhere or who have kids and family with them. Plus why should we do that, we should have quality food and fair prices like what some other (not all) grounds do. its been promised by hibs for some time now and nothing changes its a joke. They say come to Easter road and enjoy the Family Experience but don't care what go's on at the Kiosks. All I'm asking is for each member of the board to come down at half time and split up and queue around different kiosks and experience what we have to put up with. Surly that's not to much to ask Tracey and Frank to put forward.
    I’m sure they read it, so will be interesting to get some sort of update
    This has been going for far too long at ER, and to be fair, at most football Grounds in Scotland

  19. #19
    Coaching Staff Iain G's Avatar
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    Quote Originally Posted by Billy Whizz View Post
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    I’m sure they read it, so will be interesting to get some sort of update
    This has been going for far too long at ER, and to be fair, at most football Grounds in Scotland
    It can't be that hard to get better quality food, add in some healthier options and better organisation than they have at ER?

  20. #20
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    Quote Originally Posted by Last Minute View Post
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    I don't understand why nothing has been done about this. Every now and again this comes up on here and we all go on about how bad the quality is and the price. The food is disgusting and way over priced. Can Tracey or Frank not do something about this. Can the Board of directors not come down for just 1 game and queue like us and taste what we get thrown at us instead of having their coffee and tasty steak pies they get served upstairs. I know people will say just don't buy it and they will soon make changes, that's hard for some people who maybe have come straight from work or just not had time to eat elsewhere or who have kids and family with them. Plus why should we do that, we should have quality food and fair prices like what some other (not all) grounds do. its been promised by hibs for some time now and nothing changes its a joke. They say come to Easter road and enjoy the Family Experience but don't care what go's on at the Kiosks. All I'm asking is for each member of the board to come down at half time and split up and queue around different kiosks and experience what we have to put up with. Surly that's not to much to ask Tracey and Frank to put forward.
    Agree with this, for a long time I've just refused to buy anything from the kiosks.

    I fundamentally object to being massively over-charged (and they do overcharge at an inexcusable level) for stuff that isn't even close to being good enough to be considered half-way worth the money.

    There is nothing on offer from the kiosks that represents value for money, and I'd bet that the kids serving are being paid the lowest wage the caterers can get away with.

    I hate it when I go to gigs and they charge over the odds for food and drink and I hate it even more when it's happening at my own club.
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  21. #21
    @hibs.net private member bingo70's Avatar
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    Quote Originally Posted by matty_f View Post
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    Agree with this, for a long time I've just refused to buy anything from the kiosks.

    I fundamentally object to being massively over-charged (and they do overcharge at an inexcusable level) for stuff that isn't even close to being good enough to be considered half-way worth the money.

    There is nothing on offer from the kiosks that represents value for money, and I'd bet that the kids serving are being paid the lowest wage the caterers can get away with.

    I hate it when I go to gigs and they charge over the odds for food and drink and I hate it even more when it's happening at my own club.
    It happens everywhere though Matty, why are you so surprised to find it at Easter Road?

    The food is over priced, of course it is, however i'd say it's in line with all over priced junk food you get at any event catering for a lot of people.

    All industries are so competitive now, if they were making huge margins then i'm sure one of there competitors would under cut them when bidding for the contract. (assuming it's outsourced)

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    @hibs.net private member hibeerealist's Avatar
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    Quote Originally Posted by Last Minute View Post
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    I don't understand why nothing has been done about this. Every now and again this comes up on here and we all go on about how bad the quality is and the price. The food is disgusting and way over priced. Can Tracey or Frank not do something about this. Can the Board of directors not come down for just 1 game and queue like us and taste what we get thrown at us instead of having their coffee and tasty steak pies they get served upstairs. I know people will say just don't buy it and they will soon make changes, that's hard for some people who maybe have come straight from work or just not had time to eat elsewhere or who have kids and family with them. Plus why should we do that, we should have quality food and fair prices like what some other (not all) grounds do. its been promised by hibs for some time now and nothing changes its a joke. They say come to Easter road and enjoy the Family Experience but don't care what go's on at the Kiosks. All I'm asking is for each member of the board to come down at half time and split up and queue around different kiosks and experience what we have to put up with. Surly that's not to much to ask Tracey and Frank to put forward.
    very good point, over to you LD or even RP !!!

  23. #23
    Quote Originally Posted by Last Minute View Post
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    I don't understand why nothing has been done about this. Every now and again this comes up on here and we all go on about how bad the quality is and the price. The food is disgusting and way over priced. Can Tracey or Frank not do something about this. Can the Board of directors not come down for just 1 game and queue like us and taste what we get thrown at us instead of having their coffee and tasty steak pies they get served upstairs. I know people will say just don't buy it and they will soon make changes, that's hard for some people who maybe have come straight from work or just not had time to eat elsewhere or who have kids and family with them. Plus why should we do that, we should have quality food and fair prices like what some other (not all) grounds do. its been promised by hibs for some time now and nothing changes its a joke. They say come to Easter road and enjoy the Family Experience but don't care what go's on at the Kiosks. All I'm asking is for each member of the board to come down at half time and split up and queue around different kiosks and experience what we have to put up with. Surly that's not to much to ask Tracey and Frank to put forward.

    I have had the privilege of getting into the players lounge once and once with the SPFL team scouts and both occasions the pies were exceptional and not the rubbish we are being served up as ordinary punters. Double standards and agree representatives should raise this until they get a suitable response.

  24. #24
    Quote Originally Posted by Class of 72-73 View Post
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    I have had the privilege of getting into the players lounge once and once with the SPFL team scouts and both occasions the pies were exceptional and not the rubbish we are being served up as ordinary punters. Double standards and agree representatives should raise this until they get a suitable response.
    Possibly an issue the fans reps could raise to the powers that be?

    The lounge pies years ago used to provide the miniature Bells pies, they were later upgraded to the full size efforts but last couple of times I went there was none! Just tea and biscuits, considering we got pumped 3-0 from Morton last time I’d have had more fun getting my tea and biscuits giving blood

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    @hibs.net private member Winston Ingram's Avatar
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    I remember speaking about this in the working together group 3 years ago and the plan was to bin the current caterers at the end of that season. Somehow they have clung on.

    Tbf always admired our Steak Pie's need to be eaten upside down to ensure the arse doesn't fall out of it.

    The disappointing thing is it is a potentially huge source of income for us if we can get it right.

  26. #26
    First Team Breakthrough Mathias Jack's Avatar
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    Quote Originally Posted by Jones28 View Post
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    Surely a Scottish company like Baynes or Stephens would be able to cater matchdays? The quality is there, and they are well priced in the shops. Baynes steak slices are something else
    Agreed, how good is a steak bake from Stephens though!

  27. #27
    @hibs.net private member jonny's Avatar
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    Quote Originally Posted by Jones28 View Post
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    Surely a Scottish company like Baynes or Stephens would be able to cater matchdays? The quality is there, and they are well priced in the shops. Baynes steak slices are something else
    My kids were playing on the pitch at Dunfermline last season and they have Stephens the baker's in the kiosk.
    I realise there's considerably less people to serve at East End but shows that yes, it can be done.

  28. #28
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    All the pies are terrible at Easter Road - soggy bottom!

  29. #29
    The coke went off last night and me n laddie missed flos penalty lol grub good tho

  30. #30
    Quote Originally Posted by Ritchie View Post
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    All the pies are terrible at Easter Road - soggy bottom!
    Yup. The balti pies are about as good as it gets at ER but the bottom of them is inevitably a soggy mess.

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