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  1. #1
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    Club Shop - Good Service

    Thought good service at the shop deserved a thread as there have been so many bad reports. I bought a few items in the Black Friday sale the other day. I received an email quite quickly after to say the sale item was out of stock and the shop offered the full value of the item, £27 compared to the £15 I paid, to spend on another item. The thing I most liked was a Christmas Jumper at £30. Contacted shop to see how I could pay the extra £3 and they waived it and agree to send out the jumper in replacement for the out of stock item. Great service and a brilliant way to turn a bad situation into some good publicity. Well done the shop


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  3. #2
    Credit to them for that.

  4. #3
    @hibs.net private member DarlingtonHibee's Avatar
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    Good to hear.

  5. #4
    @hibs.net private member greenlex's Avatar
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    I passed the Celtic shop in East Milbride yesterday and it looks like they are at their thieving best again. Same Christmas jumpers with our badge removed and a Celtic one in its place!! Hibernian FC. First to wear the green Christmas Jumpers.

  6. #5
    Quote Originally Posted by greenlex View Post
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    I passed the Celtic shop in East Milbride yesterday and it looks like they are at their thieving best again. Same Christmas jumpers with our badge removed and a Celtic one in its place!! Hibernian FC. First to wear the green Christmas Jumpers.
    Or there is a company going round selling branded Christmas jumpers to football clubs.

    I prefer your version though! :)

  7. #6
    So you did the club out of £15?? If we miss out on any targets in January I know who I'm blaming.

  8. #7
    @hibs.net private member Viva_Palmeiras's Avatar
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    Quote Originally Posted by Sir David Gray View Post
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    Credit to them for that.
    Credit to him I think :)
    "We know the people who have invested so far are simple fans." Vladimir Romanov - Scotsman 10th December 2012
    "Romanov was like a breath of fresh air - laced with cyanide." Me.

  9. #8
    Left by mutual consent! calumhibee1's Avatar
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    I was in recently and it’s very much improved. Have never found the staff a problem to be fair, always a nice bunch, just used to be a shan selection of stuff but it’s very good now.

  10. #9
    @hibs.net private member greenlex's Avatar
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    Quote Originally Posted by WeeRussell View Post
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    Or there is a company going round selling branded Christmas jumpers to football clubs.

    I prefer your version though! :)
    Me too.

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