Official Site: DUMBARTON V HIBERNIAN: TICKET INFORMATION

[Sir David Gray]

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388. Smug.

I'm struggling to think on what game I didn't attend since the loyalty scheme was implemented, as I only have 385 points.

Am I right in saying the first match it was used was the Berwick Rangers cup game?

If so, I've just checked our fixture list from last season and I'm pretty sure I attended every match from then until the end of the season.

[ronaldo7]

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Are folk (folk with not enough points presumably) seriously complaining about the most loyal fans getting loyalty points for this match? Wow.

I think that "Most Loyal" comment might just get a bite.

[iwasthere1972]

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I'm struggling to think on what game I didn't attend since the loyalty scheme was implemented, as I only have 385 points.

Am I right in saying the first match it was used was the Berwick Rangers cup game?

If so, I've just checked our fixture list from last season and I'm pretty sure I attended every match from then until the end of the season.

Check what matches you've been awarded points for. You should also be able to see what matches you've been too which were bought with your season ticket. Should all be in your history.

[PatHead]

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I'm struggling to think on what game I didn't attend since the loyalty scheme was implemented, as I only have 385 points.

Am I right in saying the first match it was used was the Berwick Rangers cup game?

If so, I've just checked our fixture list from last season and I'm pretty sure I attended every match from then until the end of the season.

Jf you go into your account history and click on loyalty points it tells you for which games you got points.

[marinello59]

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Yes they should. If they were not awarded then you'd be on the same amount of points as someone who didn't go. Defeats the purpose of having the system.

I think the point is that if the difference in being able to attend a game with a crowd limit like this is the points for attending a similar match then it would prove impossible for some to ever reach the maximum points level. (That does make sense to me.)
In order to counteract that then the club could decide that matches like this are a reward for loyalty in itself and so should not gain points. That does some reasonable. They could also award points but open up the spread of points in the top tier just a little more. I don't think any of those solutions would make a difference to those of us lucky enough to be on the upper priority groups as it would not involve that many fans. Things like this will probably be addressed by the fine tuning over the coming season anyway.

[Sir David Gray]

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Check what matches you've been awarded points for. You should also be able to see what matches you've been too which were bought with your season ticket. Should all be in your history.

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Jf you go into your account history and click on loyalty points it tells you for which games you got points.

Yeah I know.

I've just done that and I still can't figure it out where I've lost out on three points.

It would be good to hear from Hermit Crab to see how he's got to the 388 mark so I can compare notes.

It's not a huge problem in the grand scheme of things as I'm still going to be in the top bracket but it's slightly annoying!

[Andy74]

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So someone who goes every week, should be reset, to be on the same as a first time ST holder? I'm out after this, some are being deliberately obtuse IMO.

Only on here, can some not be happy with a LOYALTY points system, which tries to cater for all supporter's, ie walk up, ST holders, away games....

We are all aware you go to every game and that you should be top priority.

There are some valid discussions being had though on how it works in practice for the rest of us.

You can write LOYALTY in big letters as often as you wish. How does one show loyalty for this match if you aren't eligible to attend?

[Scouse Hibee]

At least we genuinely now have an uberfan status that is real :-)

[Andy74]

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At least we genuinely now have an uberfan status that is real :-)

Real and measurable, sort of

[green&left]

People getting a bit excited here for nothing really. Last season despite the close proximity of all games and 3pm Saturday kick-offs our support was often quite poor. The only games we sold out were the two league games at Ibrox and Tynie (?) both that went to public sale. The only real struggle was the play-offs.

You'll get a ticket for EVERY match bar this one as its the first game of the season, even Ibrox on the 23rd won't be anything like the play-off demand (12.30pm Sky Sunday kick-off will probably see to that).

[Chuck Rhoades]

Is there a time today they go on sale? Cannot see the match online and I have enough points. Cannot see any time mentioned on the club statement.

[Billy Whizz]

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Is there a time today they go on sale? Cannot see the match online and I have enough points. Cannot see any time mentioned on the club statement.

10am

[Keith_M]

Wouldn't it be funny, after all this loyalty points talk and worries about folk missing out, if we didn't actually sell all our tickets anyway.

[SteveHFC]

Anyone having issues with the ticket website.

[Siralbertkidd]

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Anyone having issues with the ticket website.

Yes, it says site is down for maintenance

[SteveHFC]

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Yes, it says site is down for maintenance

Fortress money error

[Iggy Pope]

I was, but if you're patient you get there in the end.......

[Siralbertkidd]

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Fortress money error

wont let me assign ticket now, going to be a long process, a real test of loyalty!

[BS44]

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Yes, it says site is down for maintenance

I have logged in no problem but there is no Dumbarton tickets up yet, just this Saturday's game against Montrose.

[SteveHFC]

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wont let me assign ticket now, going to be a long process, a real test of loyalty!

Same issue here.

[Pretty Boy]

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Anyone having issues with the ticket website.

Yep.

A message about 'Fortress Money' keeps displaying when I try to proceed to checkout.

[SteveHFC]

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Yep.

A message about 'Fortress Money' keeps displaying when I try to proceed to checkout.

If we both miss out on tickets i'll be pretty annoyed.

[DarrenSQH]

I cant get the ticket site to work as i cant assign the extra ones under other peoples names even though i know they have enough points.

[Siralbertkidd]

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If we both miss out on tickets i'll be pretty annoyed.

tried to phone ticket office, but its obviously clogged up and so just hangs up on me. because of my loyalty i am blaming ticketmaster and not hibs

[andrew70]

All joking aside how hard can it be for ticketmaster to get this running correctly.

There seems to be issues on their part every single time.

[CallumLaidlaw]

The online site lets me assign the first 2 people, but when I'm trying to assign a 3rd, I'm getting an error message. Tried calling Ticketmaster but they are having the same issue, so trying to get through to the ticket office now but its busy

[Siralbertkidd]

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All joking aside how hard can it be for ticketmaster to get this running correctly.

There seems to be issues on their part every single time.

someone must be getting it to work, because it has moved from row L to row M for tickets now

[Siralbertkidd]

getting pissed off now, there are only 400 tickets to sell ffs, why have i had to make six phone calls and be online for half an hour

[Pretty Boy]

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All joking aside how hard can it be for ticketmaster to get this running correctly.

There seems to be issues on their part every single time.

Every time there is a demand for a game this happens. I don't blame Hibs at all, Ticketmaster are to blame here.

[SteveHFC]

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getting pissed off now, there are only 400 tickets to sell ffs, why have i had to make six phone calls and be online for half an hour

This. Shambles.