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  1. 27-05-2011 04:57 PM #1
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    Help!!!!!!!!!!!!!!!!

    I know this should really be on the technical help board, but I need someone, anyone who knows what to do ASAP.

    I have a thing called "MS Removal Tool" on another laptop, stopping all operations and preventing me from bringing up anything at all - including antivirus and disc scanning programs.

    Any suggestions, guys? It looks vaguely like a Microsoft program but isn't.
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  2. 27-05-2011 05:10 PM #2
    MrSmith
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    Quote Originally Posted by H18SVG View Post
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    No, no, not spyware doctor!

    Best with: Spywareblaster or Spybot, both free here: www.filehippo.com.

    Get ccleaner as well.
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  3. 27-05-2011 05:11 PM #3
    Supraninja
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    Put your laptop in the microwave.

    Boot it in safe mode with networking and download http://www.malwarebytes.org/products/malwarebytes_free that. It seems to be able to remove anything and everything.
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  4. 27-05-2011 05:13 PM #4
    iwasthere1972
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    Quote Originally Posted by Supraninja View Post
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    Put your laptop in the microwave.

    Boot it in safe mode with networking and download http://www.malwarebytes.org/products/malwarebytes_free that. It seems to be able to remove anything and everything.
    Malwarebytes did the trick for me.
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  5. 27-05-2011 05:14 PM #5
    DaveF
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    Doddie, if it's the XP Security Virus, then use this page

    http://www.bleepingcomputer.com/viru...-security-2011

    It did the trick for me when it landed on my PC recently.....
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  6. 27-05-2011 05:16 PM #6
    erin go bragh
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    can you no just go to system restore and pick a date before it got infected
    ggtth
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  7. 27-05-2011 05:23 PM #7
    surreyhibbie
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    ...or even here, Doddie..


    http://www.spywareremove.com/removeMSRemovalTool.html
    Alcohol IS the answer, but I forget the question...
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  8. 27-05-2011 05:27 PM #8
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    Quote Originally Posted by erin go bragh View Post
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    can you no just go to system restore and pick a date before it got infected
    ggtth
    That was one of the first things I tried - but it won't let me raise anything at all - not even system restore.

    I'll start working through the stuff on the sites suggested, guys, and report back.

    Many thanks all.
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  9. 27-05-2011 05:32 PM #9
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    Quote Originally Posted by Supraninja View Post
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    Put your laptop in the microwave.

    Boot it in safe mode with networking and download http://www.malwarebytes.org/products/malwarebytes_free that. It seems to be able to remove anything and everything.

    You serious?
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  10. 27-05-2011 05:39 PM #10
    Dinkydoo
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    Quote Originally Posted by Doddie View Post
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    You serious?
    Do not put your laptop in the microwave
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  11. 27-05-2011 05:52 PM #11
    surreyhibbie
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    basically, you find the path where the dodgy software is, start the laptop in safe mode and then use DOS commands to get to the folder where it is, and delete it. you may need to rename it first.

    Then run all the decent AV and spyware removal software you can find. :)
    Alcohol IS the answer, but I forget the question...
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  12. 27-05-2011 06:11 PM #12
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    Quote Originally Posted by Dinkydoo View Post
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    Do not put your laptop in the microwave

    Hey, when the ol' laptop goes down, I'm liable to panic and do anything....

    I DID NOT put the laptop in the microwave. I downloaded the Malwarebytes program and ALL IS WELL.

    Thanks all - massive number of files on there which I did NOT want to lose. Freakin' thing just suddenly appeared out of nowhere.
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  13. 27-05-2011 06:24 PM #13
    Supraninja
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    A laptop would look quite cosy in a microwave and I didn't say to switch it on, although it is non essential to put it in the microwave.
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  14. 27-05-2011 06:28 PM #14
    DaveF
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    Quote Originally Posted by Doddie View Post
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    Hey, when the ol' laptop goes down, I'm liable to panic and do anything....

    I DID NOT put the laptop in the microwave. I downloaded the Malwarebytes program and ALL IS WELL.

    Thanks all - massive number of files on there which I did NOT want to lose. Freakin' thing just suddenly appeared out of nowhere.
    Back them up now, either burning to CD or copy them to external hard drive if you have one.
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  15. 27-05-2011 06:29 PM #15
    magpie1892
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    Quote Originally Posted by Doddie View Post
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    Freakin' thing just suddenly appeared out of nowhere.
    Aye.
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  16. 27-05-2011 07:28 PM #16
    Gettin' Auld
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    Quote Originally Posted by magpie1892 View Post
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    Aye.
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  17. 27-05-2011 10:26 PM #17
    machibby
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    you need to reboot the computer up in safe mode and then it will let you do a system restore. failing that you can do a search for recently added files and delete them, the main programe will be in the internet cache so remember to clear that out too. They're not serious spywares/viruses so don't fear

    ah just missed that post where you mentioned all's well
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  18. 27-05-2011 11:06 PM #18
    sleeping giant
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    Quote Originally Posted by Gettin' Auld View Post
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    No Eternal Reward Shall Forgive Us Now For Wasting The Dawn
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  19. 27-05-2011 11:34 PM #19
    hibee_nation
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    Prevention is better than cure Doddie. If you googled the hun then fair do's
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  20. 28-05-2011 10:26 AM #20
    Dinkydoo
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    Quote Originally Posted by Doddie View Post
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    Hey, when the ol' laptop goes down, I'm liable to panic and do anything....

    I DID NOT put the laptop in the microwave. I downloaded the Malwarebytes program and ALL IS WELL.

    Thanks all - massive number of files on there which I did NOT want to lose. Freakin' thing just suddenly appeared out of nowhere.
    Good stuff.

    I read your post last night and was unsure if you were being serious or not.

    Malwarebytes is probably the best free package around IMO; seems to be able to find and get rid of anything.
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