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Just done ours...took about 10 minutes from start to finish. A lot slicker than Zebra IMO
Anyone advise if they will be doing a 4 month payment option.
Has anyone actually had confirmation yet from V12? I have had my normal purchase confirmation from Hibs but nothing from V12 and when I log into the e-ticketing site - I am told that I still have a ST to renew...
After doing the bit on the hibs site received confirmation of purchase from hibs and two emails from V12. The V12 emails linked to the signing agreement pages which took a couple of minutes then received another email from V12 with the signed docs confirmed. 02920468900 is the V12 customer service number if you need to query.
Does anyone know what date the first payment and those ongoing is taken?
Done it last night and don't remember seeing this
I've received the emails from V12 numerous times and when I click on the link to sign the documents, it is as if I'm applying again. Is this normal?
Edit: the emails all have different reference numbers on them.
Edit 2: no, it is not normal. Hibs seem to have sent two applications through, one which the credit check was done and one where the credit check hadn't been done, hence why it was looking like I was making the application again. Sorted out in 2 minutes on the phone to V12. Worth watching, if anyone else gets a similar issue.
Is anyone else being timed out after clicking 'Complete Purchase'?
Renewed my four was all done in about 10 mins well done hibs for getting this sorted canny wait for next season “HECKYS AT THE WHEEL “ :thumbsup:
Bought my season ticket and signed up to the payment plan yesterday. It's all pretty straight forward and shouldn't take more than 10 minutes.
I got 2 or 3 emails from V12 Finance yesterday confirming my acceptance etc. I also just got an email from them this morning with a link to create an account on their website. When you do this you can change the date that the payments come out your account, which is handy.
I prefer to have all of my DDs coming out on or just after pay day. When you sign in to your V12 account there is a blue button on the right of the home page that says 'Change Payment Date'. Couldn't be easier folks.
Also, anyone worrying about not being able to afford it this month, you won't pay anything in April through the payment plan.
My first payment date defaulted to 9th May I think it was, but I easily went in and changed it to 27th May so I won't pay anything for a while.
There are season tickets on general sale now, yes. But there aren't that many as all the current season ticket holders' seats are held for them until the renewal deadline of 5pm on Friday 7 June.
What you can do though, and a lot of supporters have done this before, is buy the best of what is available just now and then phone the ticket office after the renewal deadline and switch to better seats that current season ticket holders haven't renewed.
That way you get the early bird price discount now and if you are quick enough after 7th June you'll get decent seats.
Yeah been happening to me all morning. I finally got the payment to go through and it came up saying your seats have been released, the timer drops from 15 minutes to complete purchase to 1 minute as soon as you go the final payment page, so there isn't enough time for it to process.