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Must be able to take 45 mins to figure out how much 3 pies and bovril costs.
A mastery of the "lights are on but no-ones home" look is a distinct advantage.
Able to look at a heating control on an oven,full of pies,and have it at its lowest setting..
Considering a lot of the catering staff are teenagers doing their first job I think these posts are harsh. No need for the cheap digs at kids.
Doesn't help when the cash tills are not working, it seems to be a frequent occurrence recently.
If you are going to take a shop job even as a kid you should be able to do a bit of mental arithmetic. If they can;t do it they shouldnt be taken on.
Couple of seasons back my bro asked for a pie and a bovril, £5.50 was the reply. Bro points to a sign "meal deal, pie and bovril £5", I know said the assistant but you didn't ask for a meal deal. lol
Last home game, the wee lad I take, gave a £20 to the assistant and ordered a pizza and a coke
Came back with both and £22 in change
I took it back and squared up with her
I was raging at last home game, had my usual pre match 8 pies but had to wash it down with full fat coke as no diet coke was available.
I do feel sorry for the catering staff at times, as stated previously most of them are just kids and I'm willing to bet for the vast majority of them this is their first go at working under pressure, as serving 30 folk who have all decided to queue up 10 minutes before kick off and want served before 3pm must be. The same at half time where they have a maximum of 15 minutes to serve dozens of folk.
The only thing that bothers me about the catering is that for some reason the staff don't appear to be able to tell the difference between a mince pie and a steak pie ..... I agree they both look the same, but I expect the staff to know which oven they are kept in, I presume they are in separate shelves at least. At least 3 times a season I bite into my pie to find the steak I ordered has turned into mince ... twice this season already :grr:
The only time I have ever bothered to return my pie is the day not only had my steak pie turned into a mince pie, but my Bovril had turned into coffee, a drink I hate with a passion, I nearly spat my first sip over the poor guy in the row in front of me :greengrin
Does anyone know if we plan to take catering in-house
It's been discussed for so long that I thought it had already happened. I'm maybe confusing myself with the shop though.
I think we should be looking to do it. I understand how it wouldn't have been anywhere near the front of our thoughts the last 3 years though.
I went to burger king with a mate once who ordered a triple deck special burger, double cheese burger and a small hamburger and a diet coke!
There was a sign at the end of the counter that said 'have we met your expectations today' and the server pointed at it quizzically - mate responds 'yeah I expected it to be ***** and it was'
This is the real issue IMO.
Why oh why wouldn't HFC want to maximise income from a willing captive clientele by offering decent food at decent prices to its loyal fans?
Instead it is considered economic to hand the whole enterprise over to some 3rd Party whose only incentive is to make money.
It seems to me that they do so by offering sub standard food,inadequate service and employ kids who haven't got a clue at minimal rates.
Perhaps someone could tell me if I have misunderstood the position.
The Club will no doubt be taking the view that they don't need the bother of Employment law issues with the kids and they don't want to invest in hygenic cooking facilities but thats inexcusable IMO.
Anyone with half a brain could turn the catering into a profitable enterprise for the club.