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Sylar
08-09-2018, 10:12 AM
Turned up to Glasgow this morning to find my flight to Philadelphia is delayed by 3 hours. Meaning I miss my connection onto San Francisco, so I've now been bumped onto a later flight and won't get to California until 6am tomorrow morning.

I vowed never to fly with American Airlines after a previous horrific experience coming back from Chicago, but this was booked through my work.

Is there a worse airline out there than American?

Smartie
08-09-2018, 10:21 AM
RyanAir.

I can't stand their charging policy - upsell, upsell, upsell.

Just tell me the price and I'll decide whether or not I want to pay it rather than hide, obfuscate, and sneak extra little bits on here, there and everywhere.

The last time I flew with them I'd forgotten to print off boarding passes before getting to the airport. I accepted that there would be a fee to do this - but not £80 each for the two of us, so it was £160 to print off a couple of bits of paper at the airport.

I avoid them like the plague now.

frazeHFC
08-09-2018, 11:00 AM
Jet2 - wouldn't have minded if the plane went down just to stop them playing Jess Glynn every 2 minutes.

GlesgaeHibby
08-09-2018, 01:02 PM
RyanAir.

I can't stand their charging policy - upsell, upsell, upsell.

Just tell me the price and I'll decide whether or not I want to pay it rather than hide, obfuscate, and sneak extra little bits on here, there and everywhere.

The last time I flew with them I'd forgotten to print off boarding passes before getting to the airport. I accepted that there would be a fee to do this - but not £80 each for the two of us, so it was £160 to print off a couple of bits of paper at the airport.

I avoid them like the plague now.

That is scandalous - never flown with them and plan to avoid it if possible.

Always been quite happy with Jet2 or Easyjet at the low cost end. Loganair for the Coffee and Tunnocks Caramel Wafer (well worth the £400 return from Edinburgh to Kirkwall or Sumburgh :faf:).

hibee_girl
08-09-2018, 01:16 PM
EasyJet are by far the worst, delayed all the time, rude staff at all levels. Avoid them at all costs if possible now.

We fly with Ryanair 2 or 3 times a year and have never had any issues with them, feared the worst when our flight got cancelled due to the ash cloud a few years ago but they were the easiest to deal with.

Always hear complaints about American Airlines but again never had any issues with them (watch our flights in October be ruined now! :greengrin )

Sylar
08-09-2018, 11:20 PM
EasyJet are by far the worst, delayed all the time, rude staff at all levels. Avoid them at all costs if possible now.

We fly with Ryanair 2 or 3 times a year and have never had any issues with them, feared the worst when our flight got cancelled due to the ash cloud a few years ago but they were the easiest to deal with.

Always hear complaints about American Airlines but again never had any issues with them (watch our flights in October be ruined now! :greengrin )

This definitely isn't the first issue I've had, and I know a LOT of other folk who just won't fly with them. After the hell I've had today, I can see why.

Credit where it's due, they organised a hotel and new flight very efficiently this evening - but they seem so well oiled in dealing with disastrous experiences rather than providing a decent service that doesn't require that.

IGRIGI
09-09-2018, 09:31 AM
Not so much the airlines themselves but the people who fly easyjet and Ryanair.

Passengers queuing 3 hours before take off in a manner that I would expect to see if the apocalypse was arriving to ensure their suitcase can go in the overhead to avoid paying for it to go in the hold depresses the hell out of me.

Rivalled only by the ****s who've paid speedy boarding and act as if they are flying 1st class London to LA rather than actually just getting on a plane from Stanstead to Alicante before the rest of the riff raff.

grunt
09-09-2018, 09:47 AM
Turned up to Glasgow this morning to find my flight to Philadelphia is delayed by 3 hours. Meaning I miss my connection onto San Francisco, so I've now been bumped onto a later flight and won't get to California until 6am tomorrow morning.

I vowed never to fly with American Airlines after a previous horrific experience coming back from Chicago, but this was booked through my work.

Is there a worse airline out there than American?
My American Airlines flight back to Edinburgh from JFK in July was cancelled, after we'd sat on the plane for 6 hours.
During that time we'd been given one glass of water and two biscuits.
Disembarked into the terminal at 1:30am, we had to queue to be rebooked.
There were families with children, and many older people on that flight.
At 4am, and still not booked onto a replacement flight, the ticket agent walked off in a huff because one of the passnegers - a guy with a young kid - raised his voice. I don't agree with him raising his voice, but she just walked off and left us.
Eventually at 5:30am, we got rebooked onto the following night's flight. Which was already busy so families were split up and couldn't sit together. We were given vouchers for a hotel and put on a bus, which then took us almost 50 miles, nearly into the next state.

No compensation, as American Airlines aren't signed up to the EU compensation scheme. No compensation from BA, who I'd booked with, as they weren't the carrier.

Received $200 voucher for money off an American Airlines flight. Which I will never use because i will never fly with them ever again.

grunt
09-09-2018, 09:49 AM
Rivalled only by the ****s who've paid speedy boarding and act as if they are flying 1st class London to LA rather than actually just getting on a plane from Stanstead to Alicante before the rest of the riff raff.
Haha. They've effectively purchased what passes for 1st class with EasyJet. What is it about their behaviour that annoys you so much?

Peevemor
09-09-2018, 09:59 AM
From the outset Ryanair's competitiveness has been based on short turn-round times, meaning that they can squeeze an extra flight or two per day from their aircraft and crews compared to other airlines.

The problem with that is that if a plane is delayed even slightly early in the day, the knock-on effect can be disastrous given that there's no slack built into their schedules.

I've flown dozens of times with Ryanair (basically an automatic choice given that they're the only airline who fly to my local airport - unless I want to go to the Channel Islands) and my basic rule is, the later in the day the Ryanair flight, the more time you leave between connections. It's always worked for me.

Pretty Boy
09-09-2018, 10:02 AM
I like Easyjet and Ryanair. They are what they are. If I want to jump on a flight with a hand bag and get from A to B for £45 then they are great value. There's no point moaning about having to pay for extras as that's exactly what they are. If you want hold baggage, a drink and snacks and extra legroom as standard then pay BA their asking price. If you want to add them on to a Ryanair flight then pay the extra cost.

Peevemor
09-09-2018, 10:51 AM
I like Easyjet and Ryanair. They are what they are. If I want to jump on a flight with a hand bag and get from A to B for £45 then they are great value. There's no point moaning about having to pay for extras as that's exactly what they are. If you want hold baggage, a drink and snacks and extra legroom as standard then pay BA their asking price. If you want to add them on to a Ryanair flight then pay the extra cost.That's how I see it. I always found it ridiculous to see flight attendants running about daft trying to serve then clear 150 (or whatever) meals during a flight that's in the air for about 50 minutes.

Pete
09-09-2018, 12:15 PM
Don’t fly much but when we flew from Edinburgh at the end of June it was utter chaos.

The terminal was full of literally hundreds of people who were queuing to get into a tiny gap to check their bags in. People were jumping the “queue” so tempers were being lost and people were moaning to the little staff that were available that they were going to miss their flight. You also had another bunch of people who were cutting accross the queue looking for a way out, only to find it was blocked off.

When we did eventually get to the end, we were shown to a self service bag check in thing...which was crap. It told me my bag was overweight (which it wasn’t) and the tag that was supposed to come out got jammed in the machine. It then told me I had gone over my bag limit when I tried to check my second bag in.

Fair play to the young guy who helped us though. He looked stressed as hell as they were dreadfully understaffed and he’s probably paid peanuts. If that was me I probably would’ve walked out as it looked like they’d been thrown under a bus.

Contrast that with Palma airport on the way back which seems to be so much bigger and better organised. Granted, it was one of the busiest days of the year but Edinburgh needs expanding big time as it physically couldn’t cope.

Hiber-nation
09-09-2018, 12:27 PM
Not so much the airlines themselves but the people who fly easyjet and Ryanair.

Passengers queuing 3 hours before take off in a manner that I would expect to see if the apocalypse was arriving to ensure their suitcase can go in the overhead to avoid paying for it to go in the hold depresses the hell out of me.

Rivalled only by the ****s who've paid speedy boarding and act as if they are flying 1st class London to LA rather than actually just getting on a plane from Stanstead to Alicante before the rest of the riff raff.

What if you've paid for speedy boarding and you're not a **** who acts as if they are flying 1st class London to LA?

danhibees1875
09-09-2018, 12:42 PM
What if you've paid for speedy boarding and you're not a **** who acts as if they are flying 1st class London to LA?

They don't exist so it doesn't matter. :wink:


The only thing Ryanair have ever done that annoyed me was telling me at the gate that I'd have to check my bag into the hold as there was "no space". I told them it was small and would fit on the ground by my feet without an issue rather than the overhead, but they insisted that I give it to someone standing by the plane who would then put it in the hold and asked me to put a sticker on to signal this.

Never mind there being enough space, there was a whole spare seat next to me as the flight wasn't even full! Thankfully I just hadn't put the sticker on my bag or handed it to anyone and was able to enjoy the extra space with my bag at the free seat.

Hermit Crab
09-09-2018, 02:01 PM
They don't exist so it doesn't matter. :wink:


The only thing Ryanair have ever done that annoyed me was telling me at the gate that I'd have to check my bag into the hold as there was "no space". I told them it was small and would fit on the ground by my feet without an issue rather than the overhead, but they insisted that I give it to someone standing by the plane who would then put it in the hold and asked me to put a sticker on to signal this.

Never mind there being enough space, there was a whole spare seat next to me as the flight wasn't even full! Thankfully I just hadn't put the sticker on my bag or handed it to anyone and was able to enjoy the extra space with my bag at the free seat.


When you're walking down the jet bridge just rip the sticker/label off, the luggage handlers will be none the wiser, I have done that before.

DH1875
09-09-2018, 03:09 PM
Don't mind Jet2 or Easyjet and regularly fly with both. Wouldn't touch Ryanair with a barge pole and will never fly with them again. So much so that if it means not getting to where I need to be, I simply wont go. Recommend Delta if flying direct to US from Scotland as their planes have IFE which makes a big difference on a long flight.

Scariest flight......Flew to Tunisia from Manchester years ago with Monarch and the bloody plane went on fire and we had to make an emergency landing. Waited for hours for a new plane that never came and they ended up putting us on the original plane thats engine/wing had just been on fire. To say we were shi tting ourselves the rest of the journey is an understatement. A true squeaky bum time moment lol.

Bangkok Hibby
09-09-2018, 03:47 PM
I have a minimum 32 7 hour flights per year so it seems I'm never out the bloody sky! To be honest I've nothing but praise for the airlines I fly with. Qatar, Emirates, Etihaad, Air India, Air China.
The biggest annoyance is badly behaved children. I've got 4 of my own so I know how they can get bored but there's no excuse for parents allowing their brats to run wild and disturb other passengers. I've learned to suss out the areas of the plane where people with children usually sit so avoid them if I can when booking seats.

hibee_girl
09-09-2018, 03:48 PM
Don't mind Jet2 or Easyjet and regularly fly with both. Wouldn't touch Ryanair with a barge pole and will never fly with them again. So much so that if it means not getting to where I need to be, I simply wont go. Recommend Delta if flying direct to US from Scotland as their planes have IFE which makes a big difference on a long flight.

Scariest flight......Flew to Tunisia from Manchester years ago with Monarch and the bloody plane went on fire and we had to make an emergency landing. Waited for hours for a new plane that never came and they ended up putting us on the original plane thats engine/wing had just been on fire. To say we were shi tting ourselves the rest of the journey is an understatement. A true squeaky bum time moment lol.

We had a near miss with Monarch too. Must be about ten years ago now, all on the plane just about to taxi off when someone outside noticed fuel was leaking from the plane. If we’d have taken off it would have caught fire. They were then a total nightmare to deal with.

GlesgaeHibby
09-09-2018, 04:06 PM
Don’t fly much but when we flew from Edinburgh at the end of June it was utter chaos.

The terminal was full of literally hundreds of people who were queuing to get into a tiny gap to check their bags in. People were jumping the “queue” so tempers were being lost and people were moaning to the little staff that were available that they were going to miss their flight. You also had another bunch of people who were cutting accross the queue looking for a way out, only to find it was blocked off.

When we did eventually get to the end, we were shown to a self service bag check in thing...which was crap. It told me my bag was overweight (which it wasn’t) and the tag that was supposed to come out got jammed in the machine. It then told me I had gone over my bag limit when I tried to check my second bag in.

Fair play to the young guy who helped us though. He looked stressed as hell as they were dreadfully understaffed and he’s probably paid peanuts. If that was me I probably would’ve walked out as it looked like they’d been thrown under a bus.

Contrast that with Palma airport on the way back which seems to be so much bigger and better organised. Granted, it was one of the busiest days of the year but Edinburgh needs expanding big time as it physically couldn’t cope.

Don't know what time of the day you've been at Palma but anytime I've been it's been utter hell. Massive queues at passport control, massive queue's at every food outlet (of which there are only a handful) and delays in departure every time I've flown from there. Majorca is great in that it's 2.5 hours away and a beautiful island, and guaranteed sunshine. Palma airport puts me off going back though.

Pete
09-09-2018, 04:33 PM
Don't know what time of the day you've been at Palma but anytime I've been it's been utter hell. Massive queues at passport control, massive queue's at every food outlet (of which there are only a handful) and delays in departure every time I've flown from there. Majorca is great in that it's 2.5 hours away and a beautiful island, and guaranteed sunshine. Palma airport puts me off going back though.

It was quite early but maybe I just got lucky.

Hibrandenburg
09-09-2018, 06:39 PM
When you're walking down the jet bridge just rip the sticker/label off, the luggage handlers will be none the wiser, I have done that before.

Expect a delay then. When there's no more room on the aircraft then bags will have to be offloaded and this takes time due to them having to be retagged, the loading list updated and the baggage handlers might have to be recalled to open the hold. If the baggage handlers have already started loading/unloading another aircraft then this could take even longer meaning the aircraft will probably lose its slot causing an even longer delay and possibly a cancellation due to crew going out of hours.

St Pauli Hibee
12-09-2018, 11:53 AM
There was recently a list of the top 10 Most Delayed Airlines from UK Airports

1. Wizz Air
2. Norwegian
3. Vueling Airlines
4. Thomas Cook
5. BMI Regional
6. Aurigny Air Services (Whatever that is ??)
7. Norwegian International
8. Eurowings
9. Turkish Airlines
10. Air Portugal

I personally have flown with No's 1,2 & 8 and they have all been pretty decent only delay was in Warsaw flying back with Wizz Air in 2015

JeMeSouviens
12-09-2018, 12:36 PM
Turned up to Glasgow this morning to find my flight to Philadelphia is delayed by 3 hours. Meaning I miss my connection onto San Francisco, so I've now been bumped onto a later flight and won't get to California until 6am tomorrow morning.

I vowed never to fly with American Airlines after a previous horrific experience coming back from Chicago, but this was booked through my work.

Is there a worse airline out there than American?

If your flight landed more than 3 hours late then because you took off from an EU airport, you're entitled to compensation under EU Regulation 261/2004.

Edit: 4 hours - as the flight was more than 3500km.

overdrive
12-09-2018, 12:43 PM
The only airlines I've had an issue with have been Emirates and United.

Emirates was due to the ash cloud. We were due to fly home from New Zealand the day it happened. We were taken aside at the airport and told we wouldn't be flying and to go to the Emirates office in Auckland the next day. No help or assistance with accommodation was offered. We were lucky as my ex-sister-in-law lived there so we could stay with her. There were backpackers who had no money left who were basically told to find a park bench to sleep on. The next day, we were told the absolute earliest they could get us back would be the end of July... this is mid-April. All they could suggest is that you went back to the office each day in the hope there was a cancellation on a flight but they would not operate a waiting list. This went on for two weeks and I lost the plot with the lady who got security over to remove me at which point my ex burst into tears... all of a sudden security were told to hold back and we were on a flight in two days time to London on the condition we had to organise our own transport from London to Scotland.

The United incident was our outbound flight for our honeymoon. They sent me a text in the middle of the night (a few hours before we were due to travel) that simply said "Your flight is cancelled". Nothing else. I phone them to see what was going on, their call centre staff are by the rudest pricks I've ever dealt with. Anyway, they arrange for us to go to Chicago via Newark (we were due to fly direct to Chicago) and I immediately point out that the connection time is not enough (it was 45 minutes). They insist it is more than enough time. We tell the flight attendants on the first flight and they immediately tell us that is really tight as we have to collect our bags, go through immigration and check our bags in again but that we should tell a member of staff at the airport and we will be fast tracked. We told a member of staff and were told to 'f' off, so we had to beg people in front of us to skip the queues. We got to the gate in the nick of time but they had taken us off the flight. They found two seats for us (not next to each other) and when we got on the plane there were people in it - they had double issued the seats!

grunt
12-09-2018, 12:56 PM
If your flight landed more than 3 hours late then because you took off from an EU airport, you're entitled to compensation under EU Regulation 261/2004.

Edit: 4 hours - as the flight was more than 3500km.

American Airlines aren’t EU operators so they’re not part of the compensation scheme. See my post above.

JeMeSouviens
12-09-2018, 03:08 PM
American Airlines aren’t EU operators so they’re not part of the compensation scheme. See my post above.

For flights starting outside the EU coming into the EU, the rule only applies to EU operators. For flights starting inside the EU, it applies to all operators.

PeeJay
12-09-2018, 05:35 PM
Ryanair by far - the way they treat their "employees" alone is sickening ...

stuart-farquhar
12-09-2018, 05:44 PM
Ryanair by far - the way they treat their "employees" alone is sickening ...

Thomas Cook long haul. No entertainment. No free drinks.

Cramped.

Ryan69
13-09-2018, 09:41 AM
There was recently a list of the top 10 Most Delayed Airlines from UK Airports

1. Wizz Air
2. Norwegian
3. Vueling Airlines
4. Thomas Cook
5. BMI Regional
6. Aurigny Air Services (Whatever that is ??)
7. Norwegian International
8. Eurowings
9. Turkish Airlines
10. Air Portugal

I personally have flown with No's 1,2 & 8 and they have all been pretty decent only delay was in Warsaw flying back with Wizz Air in 2015

The reason easyjet and Ryanair are not on this list...They over estimate flight time.

Amsterdam to Edinburgh they state 1h 30m
Actual time is 45 mins to 1 hour. Depending on wind speed.

They do this with all routes.

Then claim tobe an ontime airline. Lol

CropleyWasGod
13-09-2018, 09:45 AM
There was recently a list of the top 10 Most Delayed Airlines from UK Airports

1. Wizz Air
2. Norwegian
3. Vueling Airlines
4. Thomas Cook
5. BMI Regional
6. Aurigny Air Services (Whatever that is ??)
7. Norwegian International
8. Eurowings
9. Turkish Airlines
10. Air Portugal

I personally have flown with No's 1,2 & 8 and they have all been pretty decent only delay was in Warsaw flying back with Wizz Air in 2015Aurigny are based in Guernsey, so technically not UK. I used to use their flying bananas between Jersey and Guernsey.

Sent from my SM-A520F using Tapatalk

frazeHFC
13-09-2018, 12:37 PM
There was recently a list of the top 10 Most Delayed Airlines from UK Airports

1. Wizz Air
2. Norwegian
3. Vueling Airlines
4. Thomas Cook
5. BMI Regional
6. Aurigny Air Services (Whatever that is ??)
7. Norwegian International
8. Eurowings
9. Turkish Airlines
10. Air Portugal

I personally have flown with No's 1,2 & 8 and they have all been pretty decent only delay was in Warsaw flying back with Wizz Air in 2015

Liked Norwegian Airlines cause they had free WiFi.



The best company but scariest flight came hand in hand. We got a very small (50 odd person) flight from Kefalonia to Athens for the Europa game. Free drinks and biscuits etc throughout the flight but the windy landing on that tiny plane was terrifying. Could tell everyone was trying their best not to look scared but it was pretty damn terrifying!

danhibees1875
13-09-2018, 01:23 PM
The reason easyjet and Ryanair are not on this list...They over estimate flight time.

Amsterdam to Edinburgh they state 1h 30m
Actual time is 45 mins to 1 hour. Depending on wind speed.

They do this with all routes.

Then claim tobe an ontime airline. Lol

If the stat is being delayed from UK airlines, does this not mean at the point of departure? So getting their quicker than stated wouldn't matter, it's all about if they were meant to depart at 9:00 then making sure they actually departed at 9:00. :dunno:

Ryan69
13-09-2018, 01:34 PM
If the stat is being delayed from UK airlines, does this not mean at the point of departure? So getting their quicker than stated wouldn't matter, it's all about if they were meant to depart at 9:00 then making sure they actually departed at 9:00. :dunno:

Its a good point but is it not based on their scheduled arrival? As in arrival was delayed.
Im pretty sure over 50% of easy jet/Ryanair flights ive been on have taken off late.

Usually herded into an area after running around due to final call....to find planes not even there.
Generally board at departure time...and leave about 30 mins late

Sylar
13-09-2018, 01:55 PM
I don't have an issue with the budget airlines. As Pretty Boy said earlier, you know exactly what you're going to get and you pay for it accordingly.

Yet in many ways, American Airlines (the world's largest airline operater supposedly) behave like a budget airline. A transatlantic flight with no entertainment other than a dated "overhead" system. You pay, not only for upgraded seats, but also for the geography of some seats (e.g., closer to the front, nearer the toilets, certain "combinations" where there's a 2 rather than a 3. And the seats? Jet2, EasyJet and Ryanair probably all have less rigid, more comfortable seating.

Ryan69
13-09-2018, 02:26 PM
I don't have an issue with the budget airlines. As Pretty Boy said earlier, you know exactly what you're going to get and you pay for it accordingly.

Yet in many ways, American Airlines (the world's largest airline operater supposedly) behave like a budget airline. A transatlantic flight with no entertainment other than a dated "overhead" system. You pay, not only for upgraded seats, but also for the geography of some seats (e.g., closer to the front, nearer the toilets, certain "combinations" where there's a 2 rather than a 3. And the seats? Jet2, EasyJet and Ryanair probably all have less rigid, more comfortable seating.

I flew American Airlines 3 year ago to Chile.

Was £500 cheaper flying via US with them than direct with LAN.

Very basic airline...and i suppose you pay for what you get with them also really.

Was the cheapest of all the transatlatic.

speedy_gonzales
13-09-2018, 08:22 PM
Re American Airlines and for a little balance, we flew with them from Heathrow to Miami this July and they have been the best transatlantic carrier we have flown with out of them, BA, Virgin & United. The crew were very friendly (I've found BA to be a little impersonal recently), the IFE was top notch (seat back/wifi) and service was very good.

Hermit Crab
14-09-2018, 06:23 AM
Liked Norwegian Airlines cause they had free WiFi.



The best company but scariest flight came hand in hand. We got a very small (50 odd person) flight from Kefalonia to Athens for the Europa game. Free drinks and biscuits etc throughout the flight but the windy landing on that tiny plane was terrifying. Could tell everyone was trying their best not to look scared but it was pretty damn terrifying!


Were you you on my flight? 23:00ish from KEF on the Wednesday? I was steaming sitting in the front row! It was a little twin prop plane. Interesting to say the least.

Hermit Crab
14-09-2018, 06:27 AM
Once gave people a bad experience on a Dublin to Edinburgh Ryanair flight, this was when Hibs played shamrock rovers in a friendly and I had been out drinking all day and night and went straight from the bar to the airport still pished, there was 3 of us on the flight and just as we landed into Edinburgh I farted a beauty, definitely putting that down to the bevy. Loud and absolutely stinking so it was. The 3 of us were in stitches but the fellow travellers sitting around me were not impressed one bit. We were still howling with laughter as we disembarked the aircraft.

frazeHFC
14-09-2018, 07:37 AM
Were you you on my flight? 23:00ish from KEF on the Wednesday? I was steaming sitting in the front row! It was a little twin prop plane. Interesting to say the least.

Nope our one was around 11am the Thursday morning. It was delayed by over 90 minutes which was a nightmare as I ended up arriving half an hour late for the bus I was running :tee hee:

pollution
14-09-2018, 11:35 AM
Re American Airlines and for a little balance, we flew with them from Heathrow to Miami this July and they have been the best transatlantic carrier we have flown with out of them, BA, Virgin & United. The crew were very friendly (I've found BA to be a little impersonal recently), the IFE was top notch (seat back/wifi) and service was very good.


Airlines use their newer aircraft on premier routes like this and their older ones on less major links.

Sylar
04-10-2018, 08:04 AM
My American Airlines flight back to Edinburgh from JFK in July was cancelled, after we'd sat on the plane for 6 hours.
During that time we'd been given one glass of water and two biscuits.
Disembarked into the terminal at 1:30am, we had to queue to be rebooked.
There were families with children, and many older people on that flight.
At 4am, and still not booked onto a replacement flight, the ticket agent walked off in a huff because one of the passnegers - a guy with a young kid - raised his voice. I don't agree with him raising his voice, but she just walked off and left us.
Eventually at 5:30am, we got rebooked onto the following night's flight. Which was already busy so families were split up and couldn't sit together. We were given vouchers for a hotel and put on a bus, which then took us almost 50 miles, nearly into the next state.

No compensation, as American Airlines aren't signed up to the EU compensation scheme. No compensation from BA, who I'd booked with, as they weren't the carrier.

Received $200 voucher for money off an American Airlines flight. Which I will never use because i will never fly with them ever again.

I don't know if you were just unlucky, but I decided to put a claim in against American Airlines after my experience.

I received an email yesterday informing me they were giving me an option of either $800 in vouchers to use with them, or £600 in cash into my bank account.

They definitely are signed up to this scheme, and acknowledged that in the email they sent back to me.

staunchhibby
04-10-2018, 03:13 PM
Using hainan airline Chinese company when going to Dublin from Edinburgh in December.For two of us it cost £147 return on the dreamliner.Luggage allowance of 23kg each included in the price and also selected our seats.Would have cost £274 with Ryanair including luggage.

allant1981
04-10-2018, 03:33 PM
Using hainan airline Chinese company when going to Dublin from Edinburgh in December.For two of us it cost £147 return on the dreamliner.Luggage allowance of 23kg each included in the price and also selected our seats.Would have cost £274 with Ryanair including luggage.

you got bumped, im going to dublin in december and it cost me less than £100 with ryanair

pollution
04-10-2018, 04:46 PM
Using hainan airline Chinese company when going to Dublin from Edinburgh in December.For two of us it cost £147 return on the dreamliner.Luggage allowance of 23kg each included in the price and also selected our seats.Would have cost £274 with Ryanair including luggage.


Well I never... It didn't occur to me that they have local rights to fly only Edi to Dublin and back

on a brand new inter continental aircraft. Ryanair will not like that.

staunchhibby
04-10-2018, 05:17 PM
It comes in from Bejing and goes on to Dublin.

staunchhibby
04-10-2018, 05:20 PM
Not been bumped checked prices again.We are going for 18 days.Check price for return flights on 30th December and no cheap fare on that date.

allant1981
04-10-2018, 06:14 PM
Not been bumped checked prices again.We are going for 18 days.Check price for return flights on 30th December and no cheap fare on that date.

even booking those flights as of 2 minutes ago, plus picking seats and 2 cases each is only coming in at £180 so would have been a fair bit cheaper weeks/months ago

staunchhibby
04-10-2018, 06:22 PM
Fare at moment is £163.still to add luggage on.Still works out cheaper with hainan

heretoday
04-10-2018, 06:33 PM
Flyglobespan used to be pretty bad.
We flew to Cyprus with them about ten years ago and their communication with customers was appalling. No information despite a long delay to flight. Aircraft was filthy inside too.
Not surprisingly they're out of business now.

allant1981
04-10-2018, 06:57 PM
Fare at moment is £163.still to add luggage on.Still works out cheaper with hainan

at the moment yes as its not long until those dates, still no where near the 270 odds you quoted

staunchhibby
04-10-2018, 09:29 PM
With luggage its £230.Not selected seats.

allant1981
05-10-2018, 06:29 AM
With luggage its £230.Not selected seats.

going round in circles here, i literally checked it as i was typing and that was the price with 2 cases, and picking seats on both flights for 2 people, if that same flight was booked a few months ago it would have been much cheaper, you are happy with the price you got, as i mentioned, the wife and i are going with ryan air to dublin for some shopping in december, paid less than £100 for the flights and a case and picking our seats, it also doesnt really matter how many days you are going, you pay a price for the flight out and for the flight back

staunchhibby
05-10-2018, 06:52 AM
Enjoy ýour timoe in Dublin.

grunt
05-10-2018, 07:35 AM
They definitely are signed up to this scheme, and acknowledged that in the email they sent back to me.

Can you let me have the name and email of the person at AA who dealt with your complaint please?


Sent from my iPad using Tapatalk

Sylar
05-10-2018, 08:43 AM
Can you let me have the name and email of the person at AA who dealt with your complaint please?


Sent from my iPad using Tapatalk

I've sent you a PM :agree:

grunt
05-10-2018, 08:46 AM
I've sent you a PM :agree:

Thanks.

Hibrandenburg
05-10-2018, 11:48 AM
going round in circles here, i literally checked it as i was typing and that was the price with 2 cases, and picking seats on both flights for 2 people, if that same flight was booked a few months ago it would have been much cheaper, you are happy with the price you got, as i mentioned, the wife and i are going with ryan air to dublin for some shopping in december, paid less than £100 for the flights and a case and picking our seats, it also doesnt really matter how many days you are going, you pay a price for the flight out and for the flight back

I'd rather pay a bit more than book with Ryanair at the moment. The risk of cancellation is just too high with all the pilot and cabin crew strikes going on and there looks like no end in sight. Their crew are also leaving in droves to join other airlines.

Sir David Gray
05-10-2018, 08:25 PM
My brother and his mates had a bad experience with Easyjet a couple of months ago on a flight back to Gatwick from Croatia.

The flight was almost 3 hours late in taking off due to a fault with the aircraft, the passengers were sitting in the plane on the tarmac for all that time, with hardly any access to water in temperatures in excess of 30 degrees.

Due to the delay, they were then too late to board their flight from Gatwick to Edinburgh, which was also with Easyjet, even although that flight was also late in taking off and they were at the departure gate in time for the delayed take off time but were still prevented from boarding.

They were told that the next flight to Edinburgh was the following afternoon and that they would need to pay £100 each to board that flight. Meanwhile, another member of their party who was originally meant to be getting a flight to Aberdeen was given a complimentary flight to Inverness (I know it's hardly next door to Aberdeen but they still paid for the flight). Meanwhile the Edinburgh crowd were told they had to pay. In the end, they all chipped in for a hire car at Gatwick airport and shared the driving back home.

I'll personally never fly with Easyjet after that again, if I can help it.

NORTHERNHIBBY
06-10-2018, 10:39 AM
Flew to Stansted and back from Edinburgh with Easy Jet two weeks ago and there was close to fisticuffs as passengers were offered free speedy boarding in return for placing their hand luggage in the hold. The folk who had already paid for both were complaining. By the time that the speedy borders had got on there was maybe a dozen of us who hadn't taken up the offer and even though we got on last there was plenty space for hand luggage. I can see this going to stuff free in the hold and paying for hand luggage.

Sylar
06-10-2018, 07:52 PM
My brother and his mates had a bad experience with Easyjet a couple of months ago on a flight back to Gatwick from Croatia.

The flight was almost 3 hours late in taking off due to a fault with the aircraft, the passengers were sitting in the plane on the tarmac for all that time, with hardly any access to water in temperatures in excess of 30 degrees.

Due to the delay, they were then too late to board their flight from Gatwick to Edinburgh, which was also with Easyjet, even although that flight was also late in taking off and they were at the departure gate in time for the delayed take off time but were still prevented from boarding.

They were told that the next flight to Edinburgh was the following afternoon and that they would need to pay £100 each to board that flight. Meanwhile, another member of their party who was originally meant to be getting a flight to Aberdeen was given a complimentary flight to Inverness (I know it's hardly next door to Aberdeen but they still paid for the flight). Meanwhile the Edinburgh crowd were told they had to pay. In the end, they all chipped in for a hire car at Gatwick airport and shared the driving back home.

I'll personally never fly with Easyjet after that again, if I can help it.

I hope they're claiming under the same scheme that I went through. They're eligible to a reasonable whack of compensation if it was a 3 hour delay within Europe.

DH1875
06-10-2018, 09:02 PM
I hope they're claiming under the same scheme that I went through. They're eligible to a reasonable whack of compensation if it was a 3 hour delay within Europe.


Think he said almost 3 hours.

The exact same thing happened to us with Ryanair except we had NO access to water. My daughter took no well and ended up taking a full blown panic attack. Luckily there was a therapist on board who gave her a massage and talked to her but the staff were horrible and will never fly Ryanair again. As it was 20 mins under the 3 hours, we were entitled to nothing.

adhibs
07-10-2018, 11:58 AM
Will never use Ryanair again.

Delayed my flight home from Porto by 4 or 5 hours before cancelling it around 1am. Was told I'd be waiting around a week to get another flight home. They told everyone they couldn't put people up in hotels, before later agreeing to this after an hour or so. I just stayed in the airport overnight, flew to Madrid, then home from there two days later. Luckily I had a bit spare cash and found an alternative route home for only a couple hundred extra.

When I complained, Ryanair replied claiming theyd cancelled the flight in advance so it wasn't there fault. That complete lie put me off them more than the actual experience in the airport