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Captain Trips
16-01-2018, 12:44 AM
Anyone ever took this route to resolve an issue usually consumer or been taken to court? I am taking P4D/UPS to court over damaged delivery just seeing if anyone has experience or advice.

Future17
16-01-2018, 06:41 AM
I haven't used it personally, but have some knowledge/experience of it through work.

Is there anything in particular you'd like to know?

Captain Trips
17-01-2018, 10:55 PM
I haven't used it personally, but have some knowledge/experience of it through work.

Is there anything in particular you'd like to know?

I do not have anything specific at this point but the respondent will by now have their official letter and will know I am serious.

pollution
18-01-2018, 05:21 PM
A few years ago I made a claim at the small claims court in England over a refund for a holiday that was not as advertised.

We settled before it went to court with the other party paying my 72 costs as well.


I believe it is cheaper than that in Scotland. If the other party fail to satisfy you then do claim.

Very often large firms don't either defend themselves or even turn up in court so you are awarded to your satisfaction.

Making the claim in itself should convince them to pay. It is not a scary thing to do, so good luck.